Sr Product Manager, Mobile Strategy

Thryv; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Thryv seeks a Mobile Strategy Lead to define and lead mobile platform strategies. You will ensure a unified mobile experience across web and app environments, driving customer engagement. This role requires deep product management experience and offers a chance to influence key strategic directions.

Benefits

Work from anywhere

401(k) savings plan with company match

Continuing education benefits with tuition assistance

One week of paid time off at the end of the year

Qualifications

• 5+ years of related experience, required.
• Product management experience, including mobile web and/or native app product development, required.
• Familiarity with user analytics and A/B testing, preferred.

Responsibilities

• Defines Thryv's mobile platform strategy across web and native app experiences.
• Identifies and prioritizes use cases for desktop and mobile applications.
• Integrates mobile strategies from Thryv and Keap into a cohesive product direction.

Skills

Mobile Strategy

Cross-Platform Integration

User Experience

Market Analysis

Education

Bachelor's degree

Master's degree (preferred)

Job description

At Thryv, we’re a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us.

This role is responsible for leading the mobile strategy for Thryv and Keap. The role will define how we approach mobile platforms—mobile web, mobile app, or both—and identify the optimal experience to support SMB customer needs across devices. This is a critical role responsible for delivering a unified, customer-first mobile experience that aligns with our broader product and business goals.

• Mobile Strategy and Execution: Defines Thryv's mobile platform strategy across web and native app experiences. Recommends the best approach to meet user needs and business goals based on platform behavior and usage patterns. Evaluates tradeoffs between mobile web and mobile app development based on performance, cost, engagement, and customer experience.
• Use Case Prioritization: Identifies and prioritizes use cases best served via desktop, mobile web, or mobile app. Ensure each platform supports high-value user flows that drive retention and product adoption.
• Cross-Platform Integration: Integrates existing mobile strategies from Thryv and Keap to create a cohesive product direction. Builds a mobile roadmap aligned with the Thryv 2.0 platform strategy.
• Customer Experience: Partners with Design, Engineering, and Product-Led Growth teams to create mobile-first UX. Champions mobile usability, accessibility, and performance best practices.
• Stakeholder Collaboration: Serves as the mobile strategy owner in cross-functional initiatives involving PLG, marketing, UX, and engineering. Presents strategy updates, roadmaps, and decisions to senior leadership.
• Market Awareness: Conducts competitive analysis and stays up to date on mobile trends and tools. Leverages emerging technologies where appropriate to create differentiation.

Who We’re Looking For

• Bachelor's degree (or international equivalent), required.
• Master's degree (or international equivalent), preferred.
• 5+ years of related experience, required. Product management experience, including mobile web and/or native app product development, required.
• 9+ years of related experience, preferred. Experience in marketing tech stacks such as email marketing, CRM, and marketing automation, preferred.

Familiarity with user analytics, A/B testing, and behavioral data in a mobile context and exposure to PLG-driven feature discovery and in-product upgrade strategies, preferred.

• Strong understanding of mobile design paradigms, platform limitations (iOS, Android, web), and mobile-specific KPIs.
• Proven track-record of shipping successful mobile solutions for SaaS or SMB-focused platforms.
• Ability to translate strategy into clear roadmaps and tactical execution.
• Comfortable working in ambiguity with a bias for action.
• Ability to travel less than 5% of the time.
• Must be 18 years of age or older.
• Must successfully complete pre-employment screening process, as required.
• Must successfully complete any required training or orientation courses, as needed.

What We Offer

Life requires balance, so we provide benefits around health and wellness, continued education, and work/life balance to help you live your best life when you’re working…and when you’re not.

• Work from anywhere – Thryv is a Remote First company!
• Competitive medical, dental, and vision plans, plus a wellness program with added incentives
• 401(k) savings plan with company match and employee stock purchase plan
• Continuing education benefits with tuition assistance programs
• One week of paid time off at the end of the year, in addition to our standard paid time off policy.

Who We Are

At Thryv , we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win, and succeed.We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful.

We support businesses across the U.S. and our team members are located across the country, and internationally. We operate as a work from anywhere company and believe this allows us to be more productive.

Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Thryv Core Values:

• Client Devoted – Be humble with a servant mentality. Understand the uniqueness of each interaction while being flexible, knowledgeable, and genuine.
• Under Promise, Over Deliver – Deliver expectations and exceed them, have accountability, listen, and understand the ask.
• Act Like You Own the Place – Taking ownership and accountability in your day-to-day decisions empowers you to act like you own the place.
• Invest in our People – Hire people that are aligned with Thryv’s core values. Provide learning opportunities to enable all of us to adapt, belong, and create a lifelong career.
• DONE3 – Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done).
• Making $$ is a Byproduct of Helping People – Always be devoted to people, act with integrity.
• Think Long Term, Act with Passion & Integrity – Focus on making every interaction exceptional. Bring enthusiasm and devotion to every act. This includes doing the right thing, even when no one is looking. Think five years out or think for the long play.

Find out more at corporate.thryv.com/careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization.

We strive to ensure our work environment reflects diversity, fairness, and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.