Sr. Product Manager – Enrollments & Entitlements

Northern Trust; Chicago (IL); On-site; USD 114,500 - 194,700; Full time

Benefits offered by this job

Health benefits

401(k) plan

Pension

Paid time off

Job summary

Northern Trust is seeking a Sr. Product Manager for Enrollments & Entitlements in Chicago. You will own the strategy, roadmap and execution across enrollment, entitlement administration, authentication and access governance, guiding launches and post-launch reviews.

The role requires leading cross-functional teams, delivering market-driven product plans and ensuring regulatory alignment with risk and security teams.

Qualifications

• Excellent oral and written communication, ability to distill complex topics for leadership.
• Ability to align cross-functional teams and manage product lifecycles from strategy to launch.
• Strong understanding of enrollment, entitlement administration, authentication and access governance.

Responsibilities

• Define and execute product roadmap for enrollment and entitlement capabilities.
• Lead strategy and execution of enrollment, authentication, and access governance features.
• Collaborate with Technology, Risk, Compliance and Security to deliver secure, scalable solutions.
• Conduct post-launch assessments, track KPIs and adjust promotional programs as needed.
• Present at industry events and provide market insights to inform product strategy.

Skills

Communication

Stakeholder management

Product strategy

Market analysis

Education

Bachelor or Master's degree

Job description

Job Title

Sr. Product Manager – Enrollments & Entitlements

Job Description Summary

Responsible for executing the strategy of the Enrollments & Entitlements product portfolio as outlined by the Lead Product Manager, Product Executive and Head of Product Management for the business unit. Responsible for Product Management Lifecycle activities such as defining the target client segment market and evaluating industry trends and uncovering opportunities. The Senior Product Manager will lead the strategy, roadmap, and execution of enrollment, entitlement administration, authentication, and access governance capabilities while performing launches and post-launch assessments/recommendations. Acts as a resource for direction, training and guidance for less experienced staff.

Major Duties

• Develop market insight by defining the target client segment markets and evaluating industry trends
• Formulate strategy for the group by aligning cross functional teams, uncovering opportunities and determining life cycle states
• Shape the value proposition, develop the business case and define the marketing mix model as part of the new product planning process
• Lead in introducing new products to the market by securing regulatory approvals, publishing marketing material and conducting sales training
• Assess industry movement and refine value-based pricing post the launch of new product
• Attend and present at industry events and publish in industry publicationsProvide sales support including presenting at client and prospect meetings
• Create strategies for cross-program coordination and go-to-market rollouts
• Carries out complex initiatives involving multiple disciplines and/or ambiguous issues
• Displays a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity
• Conducts post launch audits, tracks product success, analyzes P&L, metrics, KPIs, and makes recommendations for improvements to promotional programs
• Define and execute the product roadmap for enrollment, entitlement administration, authentication, and access governance capabilities
• Partner with Technology, Operations, Risk, Compliance, and Security teams to deliver secure, scalable, and client‑centric enrollment and entitlement solutions
• Drive enhancements to enrollment, entitlement, user administration, and self‑service access management capabilities through analysis of client feedback, business priorities, and performance metrics
• Ensure appropriate governance, controls, auditability, and regulatory compliance are incorporated into enrollment, authentication, entitlement, and access administration processes

Knowledge

• Excellent oral and written communication skills are required. Proficient in constructing/overseeing logical and conclusive presentations, distilling complex subject matter into management‑ready materials
• Knowledge of all products or business areas within an umbrella, mastery of 2-4+ and/or SME ability in 1+ and a strong understanding of client needs and how this impacts the product development agenda/roadmap
• Excellent in building key relationships, influencing and negotiating with clients, partners and leaders across multiple disciplines
• Program or project management experience is advantageous; planning, analysis, design and governance
• Knowledge of business strategy development is necessary to provide long term planning and to manage the profitability/performance of a major business segment
• Leadership and organizational skills are required to determine the Business Unit's goals, resources needed, and to assess and develop the skills of staff
• Strong knowledge of enrollment, entitlement administration, user access management, authentication, and access governance capabilities
• Understanding of risk, compliance, audit, and security requirements related to enrollment and entitlement management

Experience

• A College or University degree and/or relevant proven work experience is preferred.

Salary Range

$114,500 - 194,700 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well‑being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H‑1B, L‑1, TN, O‑1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT or any other employment‑based visa).

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.