Sr. Product Manager - DSP Acquisition, DSP Acquisition

Amazon; New York (NY); On-site; USD 124,000 - 206,000; Full time

Job summary

Amazon is seeking a Senior Project Manager for DSP Acquisition who will develop strategies to attract delivery service partners and ensure they meet performance standards. The ideal candidate will have strong communication and analytical skills, combined with experience in strategy and marketing, to improve the DSP network and support Amazon's delivery goals.

Qualifications

• 7+ years of experience in strategy consulting, product marketing, or business development.
• Experience in working in corporate environments with senior executives.
• Demonstrated ability to interpret marketing data and make data-driven decisions.

Responsibilities

• Drive DSP Acquisition for new programs and geographies.
• Lead products that strengthen the DSP network.
• Utilize data-driven insights to optimize processes.

Skills

Communication

Analytical skills

Leadership

Problem-solving

Creative thinking

Education

Bachelor's degree

Bachelor’s degree in Science (Engineering or Marketing preferred)

Tools

Tableau

Adobe Analytics

Job description

The Americas Deliver Service Partner (DSP) team partners with entrepreneurial individuals who manage their own delivery businesses (DSPs) across the US, Canada, Brazil, and Mexico. Together, we build sustainable and scalable delivery capacity so that Amazon can continue to delight customers with fast, efficient, and bar raising fulfillment of their orders. The Americas DSP’s North Star goal is to improve DSP Quality. Quality partners are hands-on operator inspiring leaders that operate safely and reliably, meet performance standards, take a long-term view of their business relationship with Amazon as they engage with the program, adhere to program policies, and manage healthy businesses.

The Sr. PM, DSP Acquisition is responsible for developing, testing, and deploying tactics to continue to attract and develop the right internal and external leads to become new DSP owners and set the vetting process to ensure Amazon selects the right partners. Their main objective is to find DSP candidates who will quickly ramp up their businesses to consistently perform above the Quality bar, when and where we need them in an effective and efficient way.

Working backwards from Amazon’s capacity needs, the Sr. PM, DSP Acquisition helps define the strategy for delivering those Quality DSPs in the locations where they are needed, when they are needed, and with high conviction that the DSP is the right partner to manage the business.

The Sr. PM, DSP Acquisition understands the negative implications of launching the wrong DSP owner and therefore obsesses over bringing owner leads who will raise the bar. To that end, they manage a bullet-proof process and constantly aim to improve it. They drive to automate every step that can be automated and, where they rely on others taking action, they create mechanisms to ensure consistent delivery with the highest standards and they audit frequently. They experiment and test new tactics to continuously improve the team effectiveness and efficiency. The Sr PM will also manage products to continue to improve the DSP program, such as Pinnacle, Road to Ownership, etc.

This is not an operations role.


Key job responsibilities
As a Sr. PM, DSP Acquisition Marketing, you will work with a team of two individuals who are responsible for the DSP Acquisition Marketing products. Your ultimate goals are: i) Providing the business with the quality DSP leads it needs, exactly when and where it needs them in spite of ever-changing forecasts. ii) Increasingly target leads who will raise the bar, performing better than 50% of the existing network. To achieve these, your key responsibilities will be:

• Help drive DSP Acquisition for new programs (middle mile, sub same day, micromobility) and new geographies
• Lead different products to strengthen the DSP network such as Pinnacle (to recognize best DSP partners), Road to Ownership, etc.
• Utilize data-driven insights to optimize processes. Test and learn.
• Act as a main POC for the DSP Acquisition team on parity topics across programs.
• Design the mechanisms to meet long-term business goals.
• Define the long-term strategy and plan for the DSP Acquisition programs that the candidate owns. Distill diverse inputs from large customer segments and stakeholders to set a vision, design a strategy, and achieve consensus on priorities.
• Trust but verify. Create mechanisms that ensure every party involved executes your plan in alignment with the highest standards.
• Influence others, drive change with internal and external organizations to unblock the DSP Acquisition team so they can deliver for our customers.
• Define and implement bullet-proof data structures and processes that eliminate mistakes and ensure high-quality outputs


About the team
At Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.

- Bachelor's degree
- 7+ years of experience in strategy consulting, private equity, product marketing, business development, or product management in ecommerce or technology businesses.
- Communication skills - Proven ability to write data-driven, well-structured (MECE) documents that influence key decisionmakers. Ability to drive executive-level meetings with concise arguments grounded on preparation tactics.
- Proven analytical skills - Ability to analyze and understand complex sets of data, extract insights, draw the right conclusions and communicate them in a way that brings others along.
- Proven experience as a people manager, hiring and developing the best.
- Experience in working in corporate environments.

- Experience engaging and influencing senior executives
- Bachelor’s degree in Science (Engineering or Marketing preferred).
- Creative, yet analytical mindset with the ability to use data to drive decision-making and measure campaign effectiveness
- Creative thinking and problem-solving skills, with a keen eye for detail and a passion for innovation
- Adept at working in a cross-functional organization
- Comfortable in a hyper-growth, fast-paced, and self-starter environment
- Demonstrated ability to interpret marketing data and analytics to draw insights, make data-driven decisions, and optimize campaign performance
- Proficiency in tools such as Tableau, Adobe Analytics, or other analytics platforms

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.