Sr. Product Manager - Chillers

Electrical Reliability Services, Inc.; Westerville (OH); On-site; USD 120,000 - 190,000; Full time

Job summary

Vertiv is seeking a Sr. Product Manager for Chillers in Westerville, OH. You will drive strategic alignment across Americas Sales, Sales Operations, Finance, and the Chilled Water Product Line, focusing on margin performance, pricing, and long-term product strategy.

This role reports to the Sr. Director, Product Management - Thermal and requires deep market insight and cross-functional collaboration. The position emphasizes performance management, voice-of-customer translation into business

Qualifications

• Bachelor's Degree in Engineering, Business, or a related field; Master’s Degree preferred.
• 8+ years in technical, product management, strategic planning, sales, marketing or related experience
• Experience with Thermal Chilled Water Systems
• Experience in the data center industry preferred
• Strong business acumen and strong problem-solving capabilities
• Ability to quickly develop cross-functional relationships to achieve business objectives
• Technical expertise to translate stakeholder needs/pain points to solutions
• Able to combine long-term and short-term goals by setting priorities
• Ability to interact with all levels within the organization from entry level to executive
• Attitude to act as a leader in their role and with curiosity in all that’s new (market trends, new technologies etc.)
• Experience with data center focused HVAC solutions strongly preferred
• Language skills: fluent in English, written and verbal required
• Proficiency with Microsoft Office suite, Smartsheet and other business applications

Responsibilities

• Serve as a strategic partner across Sales, Sales Operations, and Finance for all Chilled Water-related topics, including pipeline, orders, sales, and demand planning.
• Provides subject matter expertise and market knowledge for the Chilled Water market and associated Vertiv product portfolio.
• Lead margin and profitability analysis and drive improvement initiatives across the Chilled Water Product Line.
• Collaborate with Finance, Sales, Sales Operations, and the Product Line team to execute pricing strategies and margin improvement programs.
• Work closely with the Thermal Technical Sales and Application Engineering teams to support technical product strategy and customer alignment.
• Conduct research into market trends, demand drivers, customer needs, and competitor activity specific to the Chiller space.
• Support Sales Enablement processes and best practices for new and evolving Chilled Water products in coordination with Sales and Sales Operations.
• Gather voice-of-customer insights and translate them into product business cases to inform global product management.
• Track and evaluate post-launch performance of Chilled Water offerings, including pipeline development, quotations, and sales conversion

Skills

Strategic mindset

Cross-functional leadership

Financial analysis

Pricing strategy

Market research

Education

Bachelor's degree in Engineering or Business

Master's degree preferred

Tools

Smartsheet

Microsoft Office

ERP/CRM systems

Job description

JOB DESCRIPTION

The

Job Summary

JOB DESCRIPTION

The Sr. Product Manager - Chillers is responsible for driving strategic and operational alignment across the Americas Sales, Sales Operations, Finance, and the Chilled Water Product Line. This role is critical in ensuring performance visibility and coordination across pipeline, orders, sales, and key financial metrics specific to the Busway portfolio. Reporting directly to the Sr. Director, Product Management - Thermal, this position leads efforts to monitor and improve margin performance, including pricing initiatives, VAVE efforts, and cost-out programs. The role also supports long-term product strategy, business case development for new offerings, and ongoing performance management of existing products. In addition, this individual will serve as a primary source of customer and market intelligence for Chillers in the the Americas region. This position will be based onsite at Vertiv\'s Westerville, OH campus location.

Responsibilities

• Serve as a strategic partner across Sales, Sales Operations, and Finance for all Chilled Water-related topics, including pipeline, orders, sales, and demand planning.
• Provides subject matter expertise and market knowledge for the Chilled Water market and associated Vertiv product portfolio.
• Lead margin and profitability analysis and drive improvement initiatives across the Chilled Water Product Line.
• Collaborate with Finance, Sales, Sales Operations, and the Product Line team to execute pricing strategies and margin improvement programs.
• Work closely with the Thermal Technical Sales and Application Engineering teams to support technical product strategy and customer alignment.
• Conduct research into market trends, demand drivers, customer needs, and competitor activity specific to the Chiller space.
• Support Sales Enablement processes and best practices for new and evolving Chilled Water products in coordination with Sales and Sales Operations.
• Gather voice-of-customer insights and translate them into product business cases to inform global product management.
• Track and evaluate post-launch performance of Chilled Water offerings, including pipeline development, quotations, and sales conversion.

Requirements

• Bachelor\'s Degree in Engineering, Business, or a related field; Master\'s Degree in Engineering or Business Administration is preferred.
• 8+ years in technical, product management, strategic planning, sales, marketing or directly related experience
• Experience with Thermal Chilled Water Systems
• Experience in the data center industry preferred
• Strong business acumen and strong problem-solving capabilities to address challenges and seize opportunities
• Ability to quickly develop cross-functional relationships to achieve business objectives
• Technical expertise to translate stakeholder needs/pain points to solutions
• Able to combine long-term and short-term goals by setting priorities
• Ability to interact with all levels within the organization from entry level to executive
• Attitude to act as a leader in their role and with curiosity in all that’s new (market trends, new technologies etc.)
• Experience with data center focused HVAC solutions strongly preferred
• Language skills: fluent in English, written and verbal required
• Proficiency with Microsoft Office suite, Smartsheet and other business applications

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers\' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today\'s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail].

About The Team

Work Authorization

Weno longer include agency boilerplate in this refined version to comply with formatting rules. Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.