Sr Product Manager - AI Platform

Arrow Components; Springfield (MA); Hybrid; USD 121,300 - 237,523; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Short-Term/Long-Term Disability Insurance

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Job summary

Arrow Components is seeking a Senior Product Manager to lead the strategy and execution of an innovative AI-First Platform. This role involves defining a platform that reimagines customer interactions with data and applications across the electronics ecosystem.

The ideal candidate will have at least 12 years of industry experience, particularly in software and AI, and will be tasked with driving high-impact platform capabilities by collaborating with cross-functional teams.

This position supports a hybrid work model with 3 days in-office and 2 days remote work, offering competitive benefits including insurance, a 401k plan with matching contributions, and growth opportunities.

Qualifications

• 12 years of industry experience with a bachelor's degree or 8 years with an advanced degree.
• Deep experience in the software industry, especially in AI & data over the last 5 years.
• Proven ability to manage and lead high-performing teams.

Responsibilities

• Own the vision, strategy, and roadmap for the AI-First Platform.
• Conduct deep customer discovery to understand workflows and pain points.
• Partner with cross-functional teams to deliver high-impact platform capabilities.

Skills

Strategic thinking

AI product expertise

Communication skills

Leadership

Customer obsession

Education

Bachelor’s degree in a technical field

MBA

Job description

Job Description

We are seeking a visionary Senior Product Manager to lead the strategy, development, and execution of our next‑generation AI‑First Platform. This is a unique opportunity to help define and build a new platform from the ground up—one that fundamentally reimagines how customers interact with data, intelligence, applications, and workflows across the electronics ecosystem.

The platform will move beyond traditional SaaS experiences by empowering users to create personalized workspaces, configure applications, orchestrate workflows, and leverage AI Agents to drive business outcomes. Rather than simply providing software features, the platform will enable customers to build their own experiences, automate decisions, and connect intelligence directly into their daily workflows.

This role requires a strategic product leader who combines deep platform thinking, AI product expertise, customer obsession, and execution excellence. You will work across Product, Engineering, AI, Design, Customer Success, Sales, and Executive Leadership to define and deliver a category‑defining platform that serves as the foundation for the company’s future growth.

What You’ll Be Doing

Define the Future of the Platform

• Own the vision, strategy, and roadmap for the company’s AI‑First Platform, aligning platform investments with customer outcomes and business objectives.
• Lead the transformation from traditional applications to an AI‑native platform that enables users to interact through agents, workflows, automation, and configurable experiences.
• Establish a long‑term vision for how customers create personalized experiences, build configurable applications, and automate business processes on the platform.

Discover Customer Problems and Opportunities

• Conduct deep customer discovery to understand workflows, pain points, jobs‑to‑be‑done, and emerging AI use cases.
• Translate customer and market insights into platform capabilities that can be leveraged across multiple personas, applications, and workflows.
• Identify opportunities where AI, automation, and intelligent workflows can create measurable customer value and competitive differentiation.

Deliver Business Outcomes

• Ensure platform capabilities enable customers to solve real business problems across design, compliance, procurement, supply chain, and operations workflows.
• Prioritize investments based on customer value, strategic differentiation, scalability, and business impact.

Lead Cross‑Functional Execution

• Partner closely with Engineering, AI, Architecture, UX, Sales, Marketing, and Customer Success to deliver high‑impact platform capabilities.
• Drive roadmap planning, prioritization, execution, and product launches.
• Establish success metrics and monitoring frameworks that measure adoption, engagement, business outcomes, and customer value realization.

What We Are Looking For

• Bachelor’s degree in a technical field; MBA a plus.
• 12 years of industry experience with a bachelor’s degree or 8 years of experience with an advanced degree.
• Deep experience in the software industry, with AI & data experience in the last 5 years a must‑have; supply chain industry experience a plus.
• Demonstrated experience managing and leading high‑performing teams.
• Experience defining shared software platform capabilities and managing portfolios of products across related workflows.
• Strong strategic thinking combined with world‑class execution skills.
• Ability to lead by influencing in all directions internal and external to an organization.
• Comfortable navigating through ambiguity and making data‑driven trade‑off and prioritization decisions.
• Exceptional communication skills with the ability to engage executives, partners, customers, teams, and colleagues.
• Willingness to travel as required.

Work Arrangement: Hybrid: 3 days in office/2 days work from home.

What’s In It For You

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short‑Term/Long‑Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• And more!

Annual Hiring Range / Hourly Rate: $121,300.00 - $237,523.00

Location: US‑MA‑Peabody, Massachusetts (Technology Dr)

Time Type: Full time

Job Category: Product & Supplier Management

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)