Sr Product Manager

Global Business Ser 4u Inc.; Pleasanton (CA); On-site; USD 180,000 - 330,000; Full time

Job summary

A leading company in IT Services in Pleasanton is seeking a Senior Product Manager. This role involves managing customer needs through product development and leading integrations with third-party platforms. Ideal candidates have retail experience and strong stakeholder management skills.

Qualifications

• Experience in order management and retail required.
• Mid-Senior level qualification.
• Exposure to third-party tech integrations is a plus.

Responsibilities

• Champion customer and business needs through development processes.
• Lead discovery and launch of strategic integrations with external platforms.
• Work cross-functionally to execute on product delivery.

Skills

Order Management

Retail

Stakeholder Management

Job description

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Pleasanton, CA – 2 days onsite Local to CA

• Order Management experience
• Retail
  
  

Front facing role

• Exposure working with Retail and retail 3P tech integrations
• A Product Manager who has built full stack products
• 80% Product Manager, 20% Program Manager
• Worked with internal and external stakeholders to launch new programs
  
  

Job Description

Key Responsibilities:

• Champion customer and business needs through development processes, ensuring outcomes align with strategic goals and delight end-users.
• Identify unmet customer needs and translate them into innovative features, functionality, and platform capabilities—including with third-party partners and marketplaces.
• Lead the discovery and launch of strategic integrations with external platforms (e.g., Instacart, DoorDash, Shipt, Amazon, or emerging marketplaces) to capture incremental revenue and meet customers where they shop.
• Build business cases to support fulfillment innovations and external partnerships, communicating value through clear financial and customer impact metrics.
• Translate customer needs, market trends, and competitive insights into compelling product concepts and scalable features.
• Develop and maintain intelligent product roadmaps that include both proprietary capabilities and partner-powered innovations.
• Work cross-functionally across engineering, operations, merchandising, legal, and external partners to execute on product delivery and post-launch refinement.
• Write clear, actionable user stories with testable acceptance criteria and thoughtful dependency mapping.
• Drive knowledge sharing and internal adoption of new solutions, with clear training and communication plans.
• Serve as a thought leader in the space of eCommerce fulfillment and partner-driven innovation, influencing both internal and external stakeholders.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  IT Services and IT Consulting

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