Sr Product Designer - Embedded Payments

worldpay; United States; Hybrid; USD 110,000 - 150,000; Full time

Job summary

Worldpay is seeking a Senior Product Designer for Embedded Payments to join the Platforms team. You will craft usable experiences within complex B2B software ecosystems, focusing on rapid, easy-to-integrate payments capabilities and scalable revenue opportunities for customers.

You will collaborate with designers, researchers, product managers, and engineers to understand user needs, develop journey maps, and create mid to high-fidelity prototypes leveraging the design system assets.

Responsibilities

• Collaborate with cross-functional teams to design user-centric Embedded Payments solutions.
• Develop job stories and journey maps reflecting user needs.
• Create and maintain design assets like storyboard workflows and story maps.
• Lead design workshops and user research observation sessions.
• Iterate prototypes based on feedback from reviews and research.
• Evaluate problem spaces and solutions with UX research for improvements.
• Partner with Product Design Team to create visuals and documentation.
• Prepare assets for engineering delivery.
• Present work to design peers and stakeholders.

Job description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a Senior Product Designer - Embedded Payments to join our ever-evolving Platforms team and help shape the future of global commerce.

What you'll own

• Global Payments for Platforms is seeking a Sr. Product Designer for our Embedded Payments team. We're looking for Designers who are passionate about creating usable experiences within complex B2B software ecosystems to help us continue to chart Global Payment's path to being the largest and most-loved payments company in the world. Our Embedded Payments team is focused on providing our customers with payments capabilities that are rapid, easy to integrate into their software and provide scalable revenue opportunities for their businesses - enabling them to expand their reach and grow their business.
• Collaborate with a cross-functional team of designers, researchers, product managers, and engineers to understand user needs and create user-centric solutions for our Embedded Payments product.
• Work with UX Researchers to develop job stories, journey maps, and service blueprints that accurately reflect user needs and experiences.
• Work with other designers to update and contribute to storyboard workflows, journey maps, story maps, and other strategic design assets.
• Participate in & lead design workshops and user research observation sessions.
• Incorporate feedback from design reviews, critiques, and user research into prototypes and deliverables.
• With help from the UX research team, evaluate both problem spaces and your solutions to identify opportunities for UX investment and improvement.
• Collaborate with UX Researchers to identify strategic opportunities to gather user insights and data against your work.
• New and existing research on Worldpay for Platforms and competitor solutions to influence your designs.
• Participate in and observe other UX research efforts for your product area.
• Partner with other members of the Product Design Team to create visual designs and design documentation for Embedded Platforms experiences.
• Create and maintain mid to high-fidelity prototypes for user research and engineering deliverables that leverage assets from our Global Payments design system.
• Help prepare assets for engineering delivery, ensuring they have what they need to complete feature development.
• Understand how white-labeled design elements are integrated into Worldpay for Platforms partner's software to ensure seamless integration and high-quality user experience for our partner's users.
• Regularly present your work to the design team and internal stakeholders.
• Present your work at design reviews to receive input and feedback from key stakeholders and leadership.
• Participate in and present your work to your design peers at critiques- giving and receiving heuristic and accessibility feedback to improve overall design team output.

What you'll bring

• You are excited about digging into all the technical details of how payments software and systems work to help you create the best possible experience for your users while ensuring that those experiences meet regulatory and ethical standards for use.
• You're looking to be surrounded by a diverse team of designers, researchers, and content designers. You understand how diversity in ideas, backgrounds, and ways of thinking and working can help us make better, more inclusive products. And you are willing to be an active participant in creating this kind of culture within the Design and Product teams at Global Payments for Platforms.
• You're an excellent communicator that has experience working in remote or hybrid roles and working in a distributed environment.
• And last but not least, you're excited about solving problems for real people and can find opportunities to make an impact in all the work that you do.

It’s a bonus if you have

• Experience in the finance industry or with payments processing technology.

About the team

At Global Payments for Platforms, we're on a mission to create frictionless, industry-leading payments experiences. Our Product Designers work closely with our partners in Product Management, UX Research, and Engineering to re-imagine and shape user-centric experiences for our customers.

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.