Sr. Product Designer

iHerb; California (MO); Hybrid; USD 125,000 - 135,000; Full time

Job summary

iHerb is seeking a Senior Product Designer to own the end-to-end experience of key workstreams within our global ecommerce platform. You will lead the design lifecycle from concept to delivery, ensuring intuitive, efficient, and high-performing shopping experiences while aligning with business objectives.

Responsibilities include user research, wireframes, prototypes, and collaboration with cross-functional teams to apply the design system at scale and maintain pixel-perfect fidelity across

Qualifications

• 7+ years of professional UX/UI or Product Design experience in ecommerce or complex digital products.
• Bachelor’s or Master’s degree in Design, HCI, Graphic Arts/Design or related field, or equivalent experience.

Responsibilities

• Own end-to-end design of core shopping features and user flows from discovery to delivery.
• Create wireframes, prototypes, and mockups aligned with the design system.
• Collaborate with engineers, product managers, and cross-functional partners to ensure feasibility and quality.

Skills

UX/UI design

Design systems

Interaction design

Visual design

Research & testing

Communication

Frontend concepts

Accessibility

Education

Bachelor’s or Master’s in Design

Tools

Figma

Sketch

InVision

Job description

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career. We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed. Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you’re ready for it, we want you to join our team.

Job Summary:

We are seeking a Senior Product Designer to own and execute the end-to-end experience of key workstreams within our global e-commerce platform. In this role, you will take responsibility for core shopping-related features, ensuring experiences are intuitive, efficient, and high-performing while meeting established business objectives. You will lead the design lifecycle from concept to delivery, ensuring every detail is refined and aligns with our quality standards. You will contribute expert design execution, technical proficiency, and a high bar for craft excellence.

Job Expectations:

Own the design of core features and critical user flows, from initial discovery and user journey mapping through to final delivery. Conduct user research and usability testing to validate hypotheses and transform findings into high-quality design solutions. Create high-precision wireframes, interactive prototypes, and mockups that successfully navigate technical constraints and business requirements. Expertly apply the design system to ensure consistency and scalability, while contributing new components to support global usability. Partner closely with engineers to ensure designs are feasible and implemented with pixel-perfect fidelity. Collaborate with product managers and cross-functional partners to drive design decisions that resolve user pain points. Maintain a high bar for design quality, consistency, and attention to detail throughout the implementation process. Contribute to the design organization by sharing best practices and participating in collaborative design reviews. Stay current with e-commerce best practices and technical innovations to continuously refine product experiences.

Knowledge, Skills, and Abilities:

• A strong portfolio demonstrating sophisticated UX and UI execution, with a clear focus on problem-solving and interaction detail.
• Proven ability to independently manage and deliver design outcomes for complex functional requirements.
• Advanced interaction and visual design skills, with a mastery of modern design tools.
• Demonstrated experience working with and contributing to design systems at scale.
• Solid grounding in user-centered design methodologies and research practices.
• Strong communication skills, with the ability to clearly articulate design logic and trade-offs to cross-functional partners.
• Practical knowledge of front-end development principles and implementation constraints.
• Working knowledge of accessibility standards and best practices.

Experience Requirements:

Generally requires a minimum of +7 years of professional experience in UX/UI or Product Design, with a proven track record in e-commerce or complex digital products.

Education Requirements:

Bachelor’s or Master’s degree in Design, HCI, Graphic Arts/Design, Information Science, or a related field, or equivalent professional experience.

Judgment/Reasoning Ability:

Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to elevate issues, as required, in a timely manner.

Physical Demands:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

The noise in the work environment is usually moderate. Other factors are: Hectic, fast-paced with multi-level distractions Professional, yet casual work environment Office / Warehouse environment Ability to work extended hours as required.

Compensation:

The expected salary range for this role is $125,000.00 - $135,000.00 USD. The actual base pay offered will be determined by factors such as the candidate’s relevant experience, education, geographic location, and internal equity. If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.