Sr Process Engineer

QVC; Town of Bethlehem (NY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health benefits (day 1)

401(k)

Tuition reimbursement

Company discounts

Paid time off

Parental leave

Employee assistance program

Volunteer hours

Job summary

QVC Group in the United States is seeking a Senior Process Engineer to drive innovation and operational excellence across our Fulfillment Centers. You’ll lead projects from quick wins to large-scale automation, collaborating with accomplished engineers and cross‑functional teams to optimize processes, improve customer and employee satisfaction, and deliver measurable cost savings.

This onsite role at the Ontario Fulfillment Center requires you to guide site planning, continuous improvement,

Qualifications

• 5+ years in industrial engineering or related field.
• Bachelor's degree in Industrial Engineering or related discipline.
• Hands-on experience with leading WMS and labor reporting systems.
• Willingness to travel 15-25% to support multiple sites.

Responsibilities

• Site Planning & Improvement: prioritize opportunities aligned with Site Roadmap.
• Continuous Improvement: lead projects to close performance gaps and drive results.
• Labor Management: develop and optimize labor standards and productivity systems.
• Methods & Measurement: document and standardize distribution methods.
• Leadership: serve as local engineering SME and guide teams to high performance.
• Capital Projects: oversee technology assessment, business cases, implementation and benefits.
• General Site Support: assist budgeting and resource planning for future plans.

Skills

Industrial engineering

Project leadership

Problem solving

Cross-functional collaboration

Education

Bachelor's degree in Industrial Engineering or related

Tools

Manhattan Associates

Red Prairie/JDA/Blue Yonder

MOST/Labor Pro

Standards Pro

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

As a Senior Process Engineer at QVC, you'll help drive innovation and operational excellence across our Fulfillment Centers, reporting to the Sr Manager, Process Engineering. You'll lead impactful projects, from quick wins to large-scale automation initiatives, collaborating with accomplished engineers and cross-functional teams. Your focus will be on optimizing processes, enhancing customer and employee satisfaction, and delivering measurable cost savings. You'll refine our labor management systems and support continuous improvement efforts that shape our future. This is a hands-on role where your ideas and expertise will be valued, and your growth as a leader will be supported. Join a team that invests in your development and celebrates your contributions -knowing your work truly makes a difference.

Where You'll Work

This role is onsite and will require you to work from our Ontario Fulfillment Center daily. Relocation assistance is not available for this role.

What You'll Do

Site Planning & Improvement Support

Partner with site leadership to identify, assess, and prioritize operational improvement opportunities, ensuring alignment with business needs and the Site Roadmap.

Continuous Improvement

Lead and support continuous improvement projects, using problem-solving techniques to simplify processes, close performance gaps, and drive measurable results.

Labor Management

Develop, maintain, and enhance labor standards and productivity systems, conducting studies and coaching teams to optimize workforce performance.

Methods & Measurement

Analyze, document, and standardize distribution methods, ensuring best practices are shared and consistently applied across all sites.

Expertise & Leadership

Serve as the local engineering subject matter expert, providing data-driven recommendations and guiding teams to achieve high performance.

Capital Projects

Oversee and support site capital projects, from technology assessment and business case development to implementation and benefit realization.

General Site Support

Actively contribute to site leadership, assist with budgeting and resource planning, and ensure process improvements are integrated into future plans.

What You'll Bring

• 5+ years in industrial engineering or a related field, ideally within a fulfillment or distribution environment, with a strong understanding of warehouse management, controls, and execution systems and their impact across the business.
• Bachelor's degree in Industrial Engineering or a related discipline, or equivalent work experience.
• Hands-on experience with leading warehouse management systems (e.g., Manhattan Associates, Red Prairie/JDA/Blue Yonder) and labor reporting systems (e.g., MOST, Standards Pro, Labor Pro).
• Willingness to travel 15-25% to support multiple sites and projects.

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, experience, and geographic location as well as business and market conditions.