Sr Principal Solution Architect, IT Infrastructure

American Airlines; Fort Worth, Northern (TX, KY); Hybrid; USD 180,000 - 210,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k) plan

Job summary

American Airlines in Fort Worth, TX is seeking a Sr Principal Solution Architect, IT Infrastructure. You will define the architectural vision, drive technology strategy, and mentor a team of engineers to deliver resilient, scalable solutions that power the enterprise.

You will partner with executives and stakeholders to translate business needs into designs, establish standards, evaluate new technologies, and strengthen observability, resiliency, and incident response across the organization.

Qualifications

• Bachelor’s degree in Technology, Computer Science, Information Systems, or related technical discipline, or equivalent experience/training.
• 12+ years of IT Architecture experience including time in senior Architecture roles.
• Master’s degree in CS/Engineering or related discipline preferred; airline industry leadership experience is a plus.

Responsibilities

• Define and drive the architectural vision and strategy for the organization, ensuring alignment with business goals and technological advancements.
• Lead and mentor a team of architects and engineers, fostering a culture of innovation, collaboration, and continuous improvement.
• Oversee the design and implementation of complex architectural projects, ensuring they meet quality, performance, and security standards.
• Collaborate with senior executives, business leaders, and other stakeholders to understand business needs and translate them into architectural solutions.
• Evaluate and recommend new technologies, tools, and methodologies to enhance the organization's architectural capabilities.
• Establish and enforce architectural standards, guidelines, and best practices across the organization.
• Identify and mitigate architectural risks, ensuring the stability and scalability of IT systems.
• Lead the architecture and strategic direction for observability, resiliency, and operational intelligence capabilities across the enterprise.
• Establish measurable standards and metrics for service health and reliability, including availability, MTTD, MTTR, and business impact reduction.
• Partner across infrastructure, software, security, and business domains to improve operational resilience and accelerate incident detection and recovery.

Skills

Azure stack

Enterprise architecture

Observability platforms

Resiliency engineering

Leadership

Security awareness

Education

Bachelor’s degree in Technology/CS/IS

Master’s degree in CS/Engineering or related field

Job description

Sr Principal Solution Architect, IT Infrastructure View Profile

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Sr Principal Solution Architect, IT Infrastructure Posting Start Date: 9/15/26

Location:DFW Headquarters Building 8 (DFW-SV08)
Cities:Fort Worth - TX
Requisition ID:88059

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.
• The Infrastructure Domain in Information Technology manages and maintains the platforms, services, observability capabilities, resiliency frameworks, and technology foundations that underpin the airline's digital ecosystem. This domain covers observability, IT service management, resiliency engineering, cloud platforms, integration technologies, automation, and operational excellence.

What you'll do

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Define and drive the architectural vision and strategy for the organization, ensuring alignment with business goals and technological advancements.
• Lead and mentor a team of architects and engineers, fostering a culture of innovation, collaboration, and continuous improvement.
• Oversee the design and implementation of complex architectural projects, ensuring they meet quality, performance, and security standards.
• Collaborate with senior executives, business leaders, and other stakeholders to understand business needs and translate them into architectural solutions.
• Evaluate and recommend new technologies, tools, and methodologies to enhance the organization's architectural capabilities.
• Establish and enforce architectural standards, guidelines, and best practices across the organization.
• Identify and mitigate architectural risks, ensuring the stability and scalability of IT systems.
• Lead the architecture and strategic direction for observability, resiliency, and operational intelligence capabilities across the enterprise.
• Establish measurable standards and metrics for service health and reliability, including availability, MTTD, MTTR, and business impact reduction.
• Partner across infrastructure, software, security, and business domains to improve operational resilience and accelerate incident detection and recovery.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degreeinTechnology,Computer Science,Information Systems,orrelatedtechnical discipline, or equivalent experience/training
• 12+ years of experience in IT Architecture including time in senior Architecture roles

Preferred Qualifications- Education & Prior Job Experience

• Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• Airline Industry leadership experience

Skills, Licenses & Certifications

• Expertise withtheAzureTechnology stackfordata management, data ingestion,capture, processing,curationand creating Deep knowledge of enterprise architecture, cloud computing, software development, and IT infrastructure.
• Strong leadership skills to guide and inspire a team of engineers.
• Strong knowledge of emerging technologies like Al, machine learning, and cybersecurity.
• Excellent verbal and written communication skills to interact with stakeholders at all levels.
• Ability to align architectural solutions with business strategies and goals.
• Expertise in enterprise observability platforms, event management, telemetry strategy, and operational analytics.
• Strong understanding of IT Service Management (ITSM), resiliency engineering, incident management, and service reliability practices.

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history. ©2025, American Airlines, Inc. We are excited you're interested in beginning your career journey with us. All applications will only be submitted through this site, and we will never require payment at any time during the application process.