Sr Prg Mgr, Seller Mentorship , Selling Partner Communities

Amazon.com Services LLC; Arlington (VA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Arlington, VA is seeking a program manager to design and scale a structured mentorship program for selling partners. You will own end-to-end delivery, align with cross-functional teams, and demonstrate ROI through data-driven insights.

You will partner with product, operations, and communications to embed mentorship into our seller community strategy, measure impact, and iterate based on learnings to drive seller success.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Bachelor's degree

Responsibilities

• Design, launch, and scale a structured mentorship program with clear goals, success metrics, and continuous feedback loops.
• Build authentic peer-to-peer connections and create safe spaces where sellers share experiences and learn from each other.
• Partner cross-functionally with product, operations, and communications teams to integrate mentorship into our broader seller community strategy.
• Measure program impact through data-driven insights, iterate based on learnings, and demonstrate ROI to stakeholders.
• Develop program frameworks that align with seller needs throughout their journey, from onboarding through growth phases.

Skills

Program management

Data-driven decision making

Stakeholder communication

Excel (data analysis)

Education

Bachelor's degree

Tools

Excel

Job description

Key job responsibilities

• Design, launch, and scale a structured mentorship program with clear goals, success metrics, and continuous feedback loops
• Build authentic peer-to-peer connections and create safe spaces where sellers share experiences and learn from each other
• Partner cross-functionally with product, operations, and communications teams to integrate mentorship into our broader seller community strategy
• Measure program impact through data-driven insights, iterate based on learnings, and demonstrate ROI to stakeholders
• Develop program frameworks that align with seller needs throughout their journey, from onboarding through growth phases

About the team

The Selling Partner Communities (SPC) organization builds lasting connections with and among our selling partners. We help drive their success, working together to ensure that Amazon's stores are a great place for our selling partners to build and maintain thriving businesses. Our vision is to be the most Seller-centric online global community, creating destinations for knowledge, news, inspiration, and celebration. We are dedicated to helping selling partners develop their full potential and achieve success in our Amazon store.

Basic Qualifications:

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Bachelor's degree

Preferred Qualifications:

• MBA, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• 2+ years of driving process improvements experience
• PMP certificate
• Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
• Experience identifying opportunities to integrate AI solutions into products and services to drive business value

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually

USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually