Sr. PLM Program Manager & Onsite Coordinator

Creative Solutions Services, LLC; City of Syracuse (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

Creative Solutions Services, LLC seeks an experienced Windchill Architect to lead multi-site teams on Windchill PLM implementations, customization, and integrations with PTC tools. The role emphasizes architecture, mentoring, and client-facing coordination in PLM projects.

The ideal candidate has 10+ years in PLM, deep Windchill expertise, and strong communication skills to drive deployments and strategic enhancements for customers.

Qualifications

• Bachelor's degree in engineering.
• 10+ years of experience in PLM and PTC products (Windchill, ArborText, BoM).
• Experience as Windchill Technical Architect and in project lifecycle management.

Responsibilities

• Lead a team of 25+ in Windchill projects, providing mentoring and best practices.
• Interface with customers to gather requirements, track status, and coordinate deployments.
• Prepare proposals, SoWs, effort estimates, and project plans with Visio diagrams.
• Conduct weekly, monthly, and quarterly reviews for senior management.
• Oversee infrastructure design, upgrades, and customizations to meet customer needs.

Job description

Job Description & Skill Requirement:

• Overall experience of 10+ years in Windchill PLM and 1 or more years of experience, with emphasis as Windchill Technical Architect for various customers, project life-cycle management systems, product data management, and associated networking systems.
• Capable of managing a team of 25+ resources with different skill sets and guiding them with best practices, technical assistance, and mentoring them for functionality and features.
• Capable of interfacing with customers and coordinating requirements, status updates, enhancements, deployments, and go-live support.
• Experienced in conducting weekly, monthly, and quarterly reviews and generating data for status reports for senior management review.
• Experience in resource planning and allocation.
• Technical liaison between customers and Client team.
• Support in creating proposals and SoWs, effort estimation, and creating project plans using MPP and flow diagrams using Visio.
• Experienced in Windchill 13.0/13.1, customizations of ACLs, Lifecycles, Workflows, InfoTasks, Webjects, OIRs, actions/action-models.
• Experienced in the use of Windchill PLM, PDMLink, and PTC's product suite.
• Knowledge and use of Java, JSP, JavaScript, J2EE, and XML for modification of Windchill.
• Experienced in developing solutions for Windchill applications and providing solutions to key issues and challenges.
• 3 or more years of experience in Windchill customization (version 10 and above).
• Excellent written and verbal communication skills.
• Capable of handling multiple activities, overseeing infrastructure design, system upgrades and customizations, workflow creation, and working with a team to develop solutions to meet customer requirements.
• Bachelor of Science Degree in Information Technology or Engineering/Computer Science, or 10 or more years of experience in lieu of a degree.

Qualification:

• Bachelor's degree in engineering.
• At least 10 years of experience in PLM and PTC Products:
  • Windchill PLM
  • ArborText Content Delivery
  • BoM Transformation and Change Management.

Skills:

• PTC Windchill PLM Program Management.
• Solution Architect.
• Digital Thread.
• Team Management (Onsite and Offshore).
• Technical Liaison between Customer and Client.