Sr. PLM Program Manager & Onsite Coordinator

Katalyst CRO; City of Syracuse (NY); On-site; USD 130,000 - 170,000; Full time

Job summary

Katalyst CRO is seeking an experienced Windchill PLM Technical Architect to lead a 25+ person team for varied customer projects across PLM, data management, and networking systems.

The role requires strong customer liaison, project planning, and hands-on customization of Windchill 13.x, with proficiency in Java, XML, and Visio for process diagrams. Onsite in New York, with leadership responsibilities and strategic oversight.

Qualifications

• 10+ years in Windchill PLM with senior technical architecture focus.
• Experience leading large teams and guiding multiple customer projects.
• Strong interfacing with customers, requirements gathering, and go-live support.
• Proven ability to conduct reviews and generate senior-management reports.
• Knowledge of Windchill 13.0/13.1 customizations and PTC product suite.

Responsibilities

• Lead a 25+ person team across onsite and offshore resources.
• Interface with customers; coordinate requirements, status, and deployments.
• Develop project plans, effort estimates, and proposals (SoWs).
• Conduct regular status reviews and prepare management reports.
• Guide system design, upgrades, and Windchill customizations.

Skills

Windchill PLM

Program Management

Solution Architecture

Team Management

Customer Liaison

Education

Bachelor's degree in Engineering

Experience 10+ years in PLM/PTC products (in lieu of degree)

Tools

MS Project (MPP)

Visio

Java

XML

Job description

Job Description & Skill Requirement

• Overall experience of 10+ years in Windchill PLM and 1 or more years of experience, with emphasis as Windchill Technical Architect for various customers, project life-cycle management systems, product data management, and associated networking systems.
• Capable of managing a team of 25+ resources with different skill sets and guiding them with best practices, technical assistance, and mentoring them for functionality and features.
• Capable of interfacing with customers and coordinating requirements, status updates, enhancements, deployments, and go-live support.
• Experienced in conducting weekly, monthly, and quarterly reviews and generating data for status reports for senior management review.
• Experience in resource planning and allocation.
• Technical liaison between customers and Client team.
• Support in creating proposals and SoWs, effort estimation, and creating project plans using MPP and flow diagrams using Visio.
• Experienced in Windchill 13.0/13.1, customizations of ACLs, Lifecycles, Workflows, InfoTasks, Webjects, OIRs, actions/action-models.
• Experienced in the use of Windchill PLM, PDMLink, and PTC's product suite.
• Knowledge and use of Java, JSP, JavaScript, J2EE, and XML for modification of Windchill.
• Experienced in developing solutions for Windchill applications and providing solutions to key issues and challenges.
• 3 or more years of experience in Windchill customization (version 10 and above).
• Excellent written and verbal communication skills.
• Capable of handling multiple activities, overseeing infrastructure design, system upgrades and customizations, workflow creation, and working with a team to develop solutions to meet customer requirements.
• Bachelor of Science Degree in Information Technology or Engineering/Computer Science, or 10 or more years of experience in lieu of a degree.

Qualification

• Bachelor's degree in engineering.
• At least 10 years of experience in PLM and PTC Products:
• Windchill PLM
• ArborText Content Delivery
• BoM Transformation and Change Management.

Skills

• PTC Windchill PLM Program Management.
• Solution Architect.
• Digital Thread.
• Team Management (Onsite and Offshore).
• Technical Liaison between Customer and Client.