Sr. Platform Engineer

Insight; Chandler (AZ); Remote; USD 110,000 - 170,000; Full time

Job summary

Insight is seeking a Platform Engineer to support AI infrastructure environments. The role focuses on Linux administration, network validation, automation workflows, health checks, and handoff to customer operations teams.

You will perform turn-up, validation, troubleshooting, and deployment readiness across Linux, networking, and orchestration layers, partnering with installation and field services to ensure acceptance and smooth transitions.

Qualifications

• Strong Linux fundamentals and command-line proficiency.
• Experience with networking concepts and connectivity validation.
• “Structured troubleshooting” across systems, hardware, network, and automation layers.
• Exposure to cloud operations, DevOps, scripting, automation, or orchestration.
• Experience with ticketing workflows and customer-facing communication.

Responsibilities

• Perform Linux system turn-up, validation, and health checks across AI infrastructure.
• Validate IP addressing, routing readiness, host reachability, service status, and telemetry.
• Troubleshoot cross-stack issues spanning hardware, cabling, networking, Linux, and orchestration.
• Develop and maintain repeatable automation, runbooks, and knowledge transfer materials.
• Collaborate with installation, field service, and customer teams for acceptance and transition activities.
• Support integration readiness for storage dependencies and deployment orchestration.
• Troubleshoot hardware-adjacent platform issues using logs, health checks, and diagnostics.

Skills

Linux fundamentals

Networking fundamentals

Structured troubleshooting

Cloud operations

DevOps

Scripting

Tools

Automation tooling

Orchestration

Job description

Requisition Number: 106636

Location: This role is fully remote

Insight at a Glance

14,000+ engaged teammates globally

$8.2 billion in revenue in 2025

Certified as a Great Place to work in 9 Countries in 2025

Fortune 500 Company (No. 447) in 2025

Received 25+ industry and partner awards in the past year

$1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role:

The Platform Engineer supports logical turn-up, validation, troubleshooting, automation, and operational readiness for advanced AI infrastructure environments. This role focuses on the software, network, and systems layer that brings dense compute infrastructure online, including Linux administration, network validation, IP addressing, automation workflows, health checks, telemetry, issue triage, and handoff to customer operations teams.

Key Responsibilities:

• Perform logical turn-up activities across Linux systems, network connectivity, management interfaces, automation workflows, and health checks.
• Validate IP addressing, routing readiness, host reachability, service status, logs, telemetry, and deployment readiness.
• Troubleshoot cross-stack issues spanning hardware, cabling, networking, Linux, orchestration, and customer platform dependencies.
• Use structured workflows, ticketing systems, runbooks, and evidence-based diagnostics to isolate and elevate defects.
• Partner with installation, infrastructure, field service, and customer teams to complete acceptance and transition activities.
• Contribute to repeatable automation, documentation, quality checks, and knowledge transfer materials.
• Build working familiarity with platform tooling areas such as switch operating systems, optical circuit switching concepts, IP address management, IPv4/IPv6, BGP, orchestration, automated workflows, deployment services, source-of-truth systems, and issue tracking.
• Support integration readiness for storage dependencies, ticketing workflows, deployment orchestration, service health validation, and return-to-service acceptance.
• Troubleshoot hardware-adjacent platform issues using logs, health checks, management interfaces, telemetry, network validation, and structured diagnostic workflows.
• Confirm whether symptoms indicate software/configuration issues, network reachability problems, cabling defects, environmental dependencies, or field-replaceable hardware failure.
• Provide evidence-based replacement recommendations and post-replacement validation support to confirm return-to-service readiness.

What we’re looking for:

• Linux fundamentals and comfort working from the command line.
• Networking fundamentals, including IP addressing, routing concepts, and connectivity validation.
• Structured troubleshooting across systems, hardware, network, and automation layers.
• Cloud operations, DevOps, scripting, automation, or orchestration exposure.
• Ticketing workflow discipline and clear customer-facing communication skills.

Be AmbITious:

This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.