Sr. Platform Engineer

Mondo; Boulder (CO); Remote; USD 150,000 - 170,000; Full time

Benefits offered by this job

Medical

Telehealth

Dental

Vision

401(k)

Health Savings Accounts (HSA)

Flexible Spending Accounts (FSA)

Life and AD&D

Short-Term and Long-Term Disability

Flex PTO

Leave of Absence

Employee Assistance Program

Wellness Program

Rewards and Recognition Program

3% annual bonus

Job summary

Mondo is seeking a Sr. Platform Engineer to design, build, and operate core IT platforms with a focus on observability, DevOps, ITSM, and seamless integrations.

You will own critical technology roadmaps and drive reliability in a remote-first environment. The role requires deep experience in Kubernetes, Grafana, OpenTelemetry, and GitOps, with senior Python automation and extensive IaC work using Terraform and Ansible.

Qualifications

• 5 years of hands-on platform engineering in a production environment.
• 4 years developing and configuring LGTM stack (Grafana, Mimir, Loki, Tempo) and Prometheus.
• 5 years of senior-level Python scripting and automation.
• 5 years of GitOps and CI/CD using GitLab CI/CD, Terraform, Ansible.
• 5 years of Linux administration and infrastructure management.
• 2 years of AIOps or observability engineering experience.
• Experience supporting observability across 1,000–2,000 devices.

Responsibilities

• Design, develop, and manage automated, self-healing platforms with AI capabilities.
• Build and manage observability backend stack (Grafana Enterprise, Mimir, Loki, Tempo, Alertmanager) on Kubernetes via Helm and GitLab CI/CD.
• Author and maintain infrastructure-as-code with Terraform, Ansible AWX, ArgoCD, and Helm.
• Develop OpenTelemetry Prometheus scrape profiles across device classes.
• Build AIOps capabilities to reduce alert noise.
• Integrate Alertmanager with ITSM tooling and escalation policies.
• Mentor mid-level engineers, lead code reviews, set standards, and represent team in reviews.

Skills

Platform engineering

Python scripting

GitOps

CI/CD pipelines

Linux administration

Observability

Kubernetes

Grafana

Prometheus

OpenTelemetry

Terraform

Ansible

ArgoCD

Tools

Grafana

Mimir

Loki

Tempo

Alertmanager

Kubernetes

Helm

GitLab CI/CD

Terraform

Ansible AWX

ArgoCD

Job description

Job Title: Sr. Platform Engineer

Location-Type: Remote

Start Date: ASAP

Duration: Permanent

Compensation Range: $150,000 - $170,000

Benefits: Medical, Telehealth, Dental, Vision, 401(k), Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Life and AD&D, Short-Term and Long-Term Disability, Flex PTO, Leave of Absence, Employee Assistance Program, Wellness Program, Rewards and Recognition Program; 3% annual bonus

Visa Sponsorship: Not eligible for visa sponsorship

Job Description

This hands-on platform engineering role is responsible for building and operating the client's core IT platforms, including observability, DevOps, ITSM, and integrations, with direct ownership over critical technology roadmap outcomes.

Job Summary

• Design, develop, and manage automated, resilient, self-healing platforms with native-AI capabilities serving internal and customer business needs.
• Build and manage the observability backend stack, including Grafana Enterprise, Mimir, Loki, Tempo, and Alertmanager on Kubernetes via Helm and GitLab CI/CD.
• Author and maintain infrastructure-as-code using Terraform modules, Ansible AWX playbooks, ArgoCD, and Helm for automated provisioning and deployment.
• Develop and expand the OpenTelemetry Prometheus scrape profile library, including SNMP, REST API, and cloud provider exporters across multiple device classes.
• Build AIOps capabilities including anomaly detection integrations, event correlation rules, and synthetic monitoring to reduce alert noise.
• Integrate Alertmanager with ITSM tooling, including webhook routing, ticket enrichment, auto-close logic, and escalation policy configuration.
• Mentor mid-level engineers, lead code reviews, establish engineering standards, and represent platform engineering in cross-functional and executive-level reviews.

Minimum Requirements

• 5 years of hands-on software or platform engineering experience in a production environment, with a builder and developer focus rather than SRE or ticket-driven support.
• 4 years of experience developing and configuring the LGTM stack, including Grafana, Mimir, Loki, and Tempo, plus Prometheus for monitoring and alerting.
• 5 years of senior-level Python scripting and automation, including exporter development, pipeline scripting, and REST API integrations.
• 5 years of GitOps and CI/CD pipeline authoring using GitLab CI/CD, Terraform, and Ansible as primary IaC tools.
• 5 years of Linux administration and infrastructure management, including VMware and network fundamentals such as SNMP and TCP/IP.
• 2 years of AIOps or observability engineering experience, including Alertmanager rule authoring, anomaly detection, and noise reduction techniques.
• Experience supporting observability across a meaningful infrastructure footprint, targeting at least 1,000-2,000 monitored devices.

Preferred Qualifications

• 2 years of secrets management experience using CyberArk, Conjur, HashiCorp Vault, or an equivalent tool with runtime secret injection patterns.
• Experience with ITSM and workflow automation platforms such as ServiceNow, including incident management, alert routing, escalations, and SLA-driven workflows.
• Familiarity with integration platforms such as Boomi or similar iPaaS technologies.
• Hands-on AWS experience building and managing compute, storage, networking, and application services, ideally using multi-account and Well-Architected Framework practices.
• Experience with Building Automation Systems (Client) or Building Management Systems (Client) in data center or OT environments.