Sr. Organizational Development Coordinator

City of Memphis; Memphis (TN); On-site; USD 65,000 - 100,000; Full time

Job summary

City of Memphis seeks a seasoned professional to plan, implement, and evaluate employee learning and promotional development. You will lead assessment and testing programs, develop leadership offerings, and coordinate data-driven reports for decision makers.

The role requires a bachelor’s degree and seven years of professional experience in L&D, assessment/test development, and project management, plus a valid driver’s license. Occasional travel and city-wide collaboration are expected.

Qualifications

• Bachelor’s degree in HR, Business, Public Admin, Education, Instructional Design, or related field.
• Seven years of professional experience in learning and development or candidate assessment/test development, test administration, and project management.
• Experience in creating and administering tests and leadership development programs.
• Must possess and maintain a valid driver’s license.

Responsibilities

• Plan and implement employee learning and promotional development activities.
• Develop and deliver leadership development offerings from needs assessment to delivery.
• Coordinate administration of job-specific testing instruments and data management.
• Create reports using Microsoft applications for management review.
• Attend meetings and represent the City at conferences.

Skills

Learning & development

Assessment/test development

Project management

Communication

Data analysis

Education

Bachelor’s degree in HR/Business/Public Admin/Education/Instructional Design

Tools

Microsoft Office

Job description

Salary Range: $64,663.30 - $100,235.20

Works under the direction of assigned supervisor in planning, developing, and implementing activities for employee promotional testing and professional development. Coordinates and administers pre-employment testing and new hire orientation. Works with Career Pathways Coordinator and VISTA ((Volunteers in Service to America) Coordinator to implement and develop programs to include the Urban Fellows Internship program. Plans and executes various employee learning and promotional development events. Creates an array of valid, reliable, and systematic measurement tools to include, but not limited to surveys, testing platforms, interviews, focus groups, for all learning and/or testing modalities. Leads special project teams. Coordinates the administration of surveys and other tests through various technologies and platforms. Partners with business leaders to understand needs to support overall business strategy. Creates and compiles various reports by utilizing various Microsoft applications for management to review and analyze. Attends various meetings and conferences by driving throughout the City.

Salary Range: $64,663.30 - $100,235.20

Job Functions If Assigned To The Professional Development Team

Creates learning products to evaluate performance gaps. Drives complete life cycle for leadership development offerings from diagnosing (needs assessment) to designing (instructional design) to delivering (facilitation) in a variety of formats. Provides both formal and informal learning and development offerings to all City employees.

Job Functions If Assigned To Assessments Team

Coordinates and administers job specific testing instruments such work samples, assessment centers, pre-employment, entry, promotional, skills, physical ability, and personality tests. Manages data to include data collection and analysis, creating test data files and reports, and tracking applicant test data. Creates and/or administers leadership development for promotional testing candidates. Conducts job analysis for testing purposes to identify knowledge, skills, and abilities (KSAs).

Responsibilities

OTHER FUNCTIONS

• Performs additional functions (essential or otherwise) which may be assigned.

Typical Physical Demands

Must have excellent oral and written communication skills. Requires the ability to operate general office equipment, such as a computer, copier, and telephone. Requires the ability to operate a motor vehicle. Involves contact with employees at all levels and various government agency officials.

Typical Working Conditions

Work is performed in an office environment. May require frequent travel throughout the city for training and testing purposes. Must be able to interact diplomatically with citizens and businesses regarding testing and learning issues and problem resolution. May be exposed to noise, fumes, odors, and all types of weather conditions while inspecting or visiting worksites and/or facility locations. Some evening, weekend, or holiday work may be required.

Qualifications

Bachelor’s degree in Human Resources , Business or Public Administration, Education, Instructional Design or related field and seven (7) years of professional experience in the learning and development field and/or in candidate assessment/test development, test administration, and project management; or any combination of experience and training which enables one to perform the essential job functions. Must possess and maintain a valid driver’s license as a condition of continued employment.