Sr Ops TPM - NPI & Sustaining

Amazon; Bellevue (WA); On-site; USD 140,000 - 190,000; Full time

Job summary

Amazon is seeking a Senior Operations Technical Program Manager for New Product Introduction and Sustaining in Bellevue. You will drive development of advanced sensors, edge compute devices, and human-digital interfaces for automotive and industrial applications, coordinating with product, engineering, supply chain, and operations teams to deliver scalable, impactful products.

The role requires hands-on experience in new product development, clear communication, and the ability to thrive in a

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years working directly with engineering teams.
• 3+ years of software development experience.
• 5+ years of technical program management with software teams.
• Experience coordinating cross-functional release schedules.

Responsibilities

• Drive product development across internal teams and external partners as the Single Threaded Owner for Operations.
• Manage fast-paced engineering change cycles with limited guidance.
• Develop manufacturing and supply chain strategies to meet product requirements.
• Lead Operations/Sustaining efforts from POC to EOL.
• Track field performance KPIs and Early Field Failure Analysis (EFFA).
• Oversee development builds, issue resolution, and production scheduling.
• Coordinate cross-functional teams and external contract manufacturers to align validation and build plans with demand.
• Communicate regularly with Leadership in written and verbal form.
• Travel as required to meet business needs.

Skills

Technical product management

Cross-functional collaboration

Engineering teamwork

Software development

Release planning

Education

Bachelor's in engineering or CS

Tools

PMP certificate

Job description

Description

• Drive product development across internal teams and external development/manufacturing partners as the Single Threaded Owner for Operations.
• Very fast-moving product development and engineering change cycles with needs to manage critical issues and allocate time and resources accordingly with limited guidance.
• Develop manufacturing and supply chain strategies to meet product requirements.
• Support product concept development as Operations/Sustaining lead through POC to EOL.
• Drive field performance KPI metrics and EFFA [Early Field Failure Analysis]
• Execute development builds by overseeing technical issue resolution and production schedule.
• Coordinate cross-functional Engineering, Operation, Supply Chain teams and external Contract Manufacturers to drive/manage validation and build plan and ensure that final products supply can meet demand.
• Regular written and verbal communication to Leadership.
• Travel as required to accomplish business needs.

About The Team

Last Mile Delivery & Technology is responsible for envisioning and developing forward-looking initiatives to improve the efficiency, speed, quality, and safety of the delivery experience for customers worldwide. Our team is actively seeking highly-motivated innovators who are eager to transform the future of logistics and delivery solutions. As a Senior Operations Technical Program Manager for New Product Introduction and Sustaining, you will lead the development, realization, and operational success of advanced sensors, human-digital interfaces, and edge compute devices for automotive and industrial applications. You\'ll work closely with product, engineering, supply chain, and operations teams as well as partner organizations to deliver and sustain impactful products at scale. The ideal candidate demonstrates a hands-on passion for new product development and sustainment, communicates concepts clearly both verbally and visually, and thrives in a dynamic, highly ambiguous environment.

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• Bachelor\'s degree in engineering, computer science or equivalent
• Experience working with large global teams
• PMP certificate, or PMP
• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
• 7+ years of progressive technology implementation, or 5+ years of management experience
• Experience coordinating complex products with stringent technical requirements, development cycles and schedules
• Experience understanding product and technical requirements and interfacing with Product/Technology teams
• Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
• Experience working independently with minimal supervision, or experience that includes strong analytical skills, attention to detail, and effective communication abilities

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon.com Services LLC

Job ID: A10466470