Sr. Operations Supervisor

Legends Global; San Diego (CA); On-site; USD 32,000 - 43,000; Part time

Job summary

Legends Global, at Pechanga Arena San Diego, seeks a Sr. Operations Supervisor to oversee food and beverage operations during events and ensure top-tier guest service.

You will lead concessions, premium areas, bars, and warehouse staff, guiding scheduling, safety, and performance across fast-paced environments. The role requires supervisory experience in hospitality or venues, strong leadership, and a solid understanding of POS systems and food safety.

Qualifications

• High school diploma or equivalent required.
• Previous supervisory experience in food service, concessions, hospitality, restaurants, stadiums, arenas, or event venues preferred.
• Knowledge of food safety and responsible alcohol service practices.
• Strong leadership, communication, and problem-solving skills.
• Ability to work effectively in a fast-paced, high-volume environment.
• Experience using point-of-sale (POS) systems preferred.
• Flexible schedule with availability to work evenings, weekends, holidays, and event-based schedules.

Responsibilities

• Supervise food and beverage operations during assigned events and shifts.
• Lead, coach, and support hourly team members, including concessions, premium areas, bars, and warehouse staff as assigned.
• Ensure exceptional guest service standards are maintained throughout all service locations.
• Monitor staffing levels and assist with break schedules, labor deployment, and operational adjustments.
• Verify compliance with food safety, health sanitation, and alcohol service regulations.
• Conduct pre-shift meetings and communicate operational updates, event details, and service expectations.
• Resolve guest concerns and service issues professionally and promptly.
• Monitor inventory levels and communicate replenishment needs to warehouse and management teams.
• Ensure cash handling, POS procedures, and financial controls are followed.
• Perform opening, operational, and closing procedures for assigned areas.
• Maintain cleanliness, organization, and safety standards throughout all food and beverage locations.
• Complete event reports, incident documentation, and other operational records as required.
• Assist with training and onboarding of new team members.
• Support special events, concerts, sporting events, and other venue operations as needed.
• Perform additional duties assigned by management.

Skills

Leadership

Communication

Problem-solving

Fast-paced environment

Education

High school diploma

Tools

POS systems

Job description

POSITION: Sr. Operations Supervisor DEPARTMENT: Operations REPORTS TO: General Manager FLSA STATUS: Non-Exempt, Hourly LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world‑class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

Position Summary

Legends is a premier global premium experiences company dedicated to delivering world‑class events and exceptional guest experiences. At Pechanga Arena San Diego, we support a wide range of concerts, sporting events, and special productions that require precise staffing and seamless coordination.

Essential Duties & Responsibilities

• Supervise food and beverage operations during assigned events and shifts.
• Lead, coach, and support hourly team members, including concessions, premium areas, bars, and warehouse staff as assigned.
• Ensure exceptional guest service standards are maintained throughout all service locations.
• Monitor staffing levels and assist with break schedules, labor deployment, and operational adjustments.
• Verify compliance with food safety, health sanitation, and alcohol service regulations.
• Conduct pre-shift meetings and communicate operational updates, event details, and service expectations.
• Resolve guest concerns and service issues professionally and promptly.
• Monitor inventory levels and communicate replenishment needs to warehouse and management teams.
• Ensure cash handling, POS procedures, and financial controls are followed.
• Perform opening, operational, and closing procedures for assigned areas.
• Maintain cleanliness, organization, and safety standards throughout all food and beverage locations.
• Complete event reports, incident documentation, and other operational records as required.
• Assist with training and onboarding of new team members.
• Support special events, concerts, sporting events, and other venue operations as needed.
• Perform additional duties assigned by management.

Qualifications

• High school diploma or equivalent required.
• Previous supervisory experience in food service, concessions, hospitality, restaurants, stadiums, arenas, or event venues preferred.
• Knowledge of food safety and responsible alcohol service practices.
• Strong leadership, communication, and problem‑solving skills.
• Ability to work effectively in a fast‑paced, high‑volume environment.
• Experience using point‑of‑sale (POS) systems preferred.
• Flexible schedule with availability to work evenings, weekends, holidays, and event‑based schedules.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 50 pounds.
• Ability to work in varying indoor and outdoor conditions.
• Ability to navigate stairs, ramps, and large venue environments.

Work Environment

This position operates in a live entertainment and event venue setting, supporting concerts, family shows, sporting events, and special events. Work schedules are based on event needs and may include nights, weekends, and holidays.

Additional Information

This is a part‑time, event‑based role based at Pechanga Arena San Diego. The position is ideal for someone who enjoys hands‑on event operations, and who thrives in a dynamic sports and entertainment environment.

Compensation

This position's compensation is $26.78 per hour.

WORKING CONDITIONS

Location: On Site

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.