Sr. Operations Specialist, Research Operations & Innovations

Spectrum Health; Grand Rapids (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay (Payactiv)

Discounts program

Identity protection options

Retirement with company match

Job summary

Corewell Health is seeking a Sr. Operations Specialist to independently identify, lead, and manage programs that boost efficiency, safety, productivity, and cost reduction across the enterprise.

You will collaborate with CHRI, Research Administration, investigators, and enterprise teams to drive strategic initiatives and new programs. You will oversee daily operations, develop workflows, and lead enterprise-wide transformation efforts, including reporting, data analysis, and compliance.

Qualifications

• Bachelor's Degree or equivalent business, healthcare administration or related field.
• Preferred Master's Degree.
• 5 years of relevant experience.
• Required 5 years of relevant experience proven leadership.
• Experience in healthcare and working within an organization of size and complexity comparable to Spectrum Health.

Responsibilities

• Provides operational leadership for new and existing programs and projects.
• Ensures required documentation, reporting, data collection and database utilization are performed in an accurate and timely manner.
• Prepares progress reports, study results and other reports as required.
• Collects and analyzes process, productivity, value and quality related data to initiate, develop, and recommend operational practices and procedures that focus on operational efficiency, enhanced safety, increased productivity, and reduced cost.
• Directs, organizes, and engages in process and quality improvement initiatives.
• Identifies, leads, and implements recommendations to improve operational efficiency, new services for area of responsibility and creates documentation of new established workflows.
• Serves as the operational lead to provide structure, project management and direction for new and existing workflow transformation and other operational initiatives.
• Develops action and projects plans focused on operations and running the business.
• Leads compliance activities across the organization to ensure services are provided in accordance with State and Federal regulations, organizational policies and procedures, medical staff bylaws and accreditation/compliance requirements.
• May work on initiatives that span across several service lines.
• May serve as interim leadership.

Skills

Leadership

Project Management

Operations Management

Data Reporting

Process Improvement

Education

Bachelor's Degree in Business / Healthcare Administration

Master's Degree (Preferred)

Job description

Job Summary

Sr. Operations Specialist works independently and autonomously to identify, lead, drive and manage work that supports the strategies, initiatives, and goals of the organization. Responsible for the development, implementation and support of programs and projects that ensure operational efficiency, enhanced safety, increased productivity, reduced cost, and continuous improvement. Manages the day-to-day operational needs as well as the strategic goals of the business. Lead complex, enterprise-level initiatives in partnership with the CHRI Vice President, Research Administration, collaborating across research operations, clinical programs, investigators, innovation, finance, legal, compliance, IT, data, philanthropy, communications, and other enterprise functions to achieve strategic outcomes. Advance research and innovation growth opportunities by partnering with physicians, scientists, research leaders, and enterprise stakeholders to develop new programs, strategic initiatives, business plans, investment proposals, philanthropic opportunities, capital requests, and collaborative funding strategies.

Essential Functions

• Provides operational leadership for new and existing programs and projects.
• Ensures required documentation, reporting, data collection and database utilization are performed in an accurate and timely manner.
• Prepares progress reports, study results and other reports as required.
• Collects and analyzes process, productivity, value and quality related data to initiate, develop, and recommend operational practices and procedures that focus on operational efficiency, enhanced safety, increased productivity, and reduced cost.
• Directs, organizes, and engages in process and quality improvement initiatives.
• Responsible for identifying, leading, and implementing recommendations to improve operational efficiency, new services for area of responsibility and creates documentation of new established workflows.
• Serves as the operational lead to provide structure, project management and direction for new and existing workflow transformation and other operational initiatives.
• Develops action and projects plans focused on operations and running the business.
• Leads compliance activities across the organization to ensure services are provided in accordance with State and Federal regulations, organizational policies and procedures, medical staff bylaws and accreditation/compliance requirements.
• May work on initiatives that span across several service lines.
• May serve as interim leadership.

Qualifications

• Bachelor's Degree or equivalent business, healthcare administration or related field.
• Preferred Master's Degree.
• 5 years of relevant experience.
• Required 5 years of relevant experience proven leadership.
• Preferred 5 years of relevant experience.
• Experience in healthcare and working within an organization of size and complexity comparable to Spectrum Health.
• Preferred.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

Eligibility for benefits is determined by employment type and status.

Primary Location & Working Hours

Primary Location SITE - Secchia Center - 15 Michigan St NE - Grand Rapids

Department Name Research Operations Corp Admin - Corporate

Employment Type Full time

Shift Day (United States of America)

Weekly Scheduled Hours 40

Hours of Work 8:00 am - 5:00 pm

Days Worked Monday - Friday

Weekend Frequency N/A

Employment Requirements

We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

Equal Opportunity Statement

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

Culture & Inclusion

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

Support for Disability/Accommodations

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Contact for Application Assistance

You may request assistance in completing the application process by calling 616.486.7447.

About Corewell Health

Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.

People at Corewell Health

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency.