Sr Operations Specialist (Dayton, OH)

RELX; Miamisburg (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a 'Sr Operations Specialist' in Miamisburg, OH, to support the sales team by ensuring data accuracy and efficiency, collaborating with teams, and driving revenue growth. You will contribute to optimizing operations, maintaining customer satisfaction, and managing projects to meet company goals.

Benefits

Comprehensive health benefits

401(k) with match

Wellness platform and incentives

Paid time off for volunteering

Qualifications

• Ability to work in a fast-paced environment while multitasking.
• Should have no supervisory responsibilities.
• Needs specialized skills developed through training and experience.

Responsibilities

• Provides operational support to sales and management.
• Plans and manages internal projects through completion.
• Suggests improvements to sales processes.

Skills

Strong organization skills

Good communication skills

Relationship management

Ability to multitask

Problem Solving

Tools

Salesforce

Oracle

MS Office

Job description

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About The Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/government

About The Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/government

About The Role

In this role you will support the sales team by managing sales data and processes, ensuring accuracy and efficiency in reporting and forecasting. You will collaborate with cross-functional teams to optimize sales operations, identify areas for improvement, and implement solutions to drive revenue growth. Your focus will be on maintaining a high level of customer satisfaction while maximizing sales productivity.

Candidate should be local to our Dayton, Ohio office for monthly meetings.

Responsibilities

• Provides operational support to sales and management.
• Plans, monitors, and manages internal projects from initiation through completion.
• Ensures project results meet requirements per contract documentation (implementation, billing).
• Suggests process improvements and documents procedures to support the sales process.
• Participates in the development of requirements and enhancements for sales support systems.
• Requires specialized skills or is multi-skilled, developed through job-related training and considerable on-the-job experience.
• Completes work with a limited degree of supervision.
  
  

Requirements

• Functional Knowledge: Performs tasks with a limited degree of supervision.
• Business Expertise: Understands how the assigned duties relate to others in the team and how the team integrates with other teams
• Leadership: Has no supervisory responsibilities; manages own workload, but is able to assist peers
• Problem Solving: Work is moderate to high complexity, requiring knowledge and ability to determine path for execution
• Impact: Impacts own team through the accuracy and quality of work
• Interpersonal Skills: Uses communication skills to exchange information
• Strong organization skills.
• Good communication skills.
• Relationship management.
• Ability to multitask in a fast-paced environment.
• Preferred knowledge in Salesforce / Oracle
• Strong knowledge of MS Office applications.
• Strong attention to detail.
  
  

Benefits

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Technology, Information and Media

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