Sr. Operations Manager Day

Lowe's Companies, Inc.; Edwardsville (IL); On-site; USD 101,100 - 168,900; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Employee discount

Tuition assistance

Job summary

Lowe's Companies, Inc. is seeking a Senior Operations Manager to oversee all operations and the flow of product through the building. You will supervise Operations Supervisors, monitor inventory movement, and forecast production needs to meet store demand.

The role leads a team to meet KPI targets, resolves complex issues, and communicates business objectives to the team and senior leadership. Strong leadership and safety culture are essential.

Qualifications

• Bachelor's degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field plus 3 years of DC ops experience.
• 7 years of distribution center/warehouse operations or related area with increasing responsibilities.
• Leadership with direct report responsibility, including leading salary level direct reports.
• Experience mentoring and coaching others.
• Experience leading a team through change.
• Proven safety compliance and building a safety culture.
• Working knowledge of Microsoft Office.
• Working knowledge of warehouse management systems.

Responsibilities

• Oversee Operations flow and the movement of inventory through the facility.
• Supervise a team of Operations Supervisors to meet store demand and KPI targets.
• Forecast production volume and reallocate resources as workflow changes.
• Lead the team to achieve or exceed KPI targets amidst fluctuating demands.
• Resolve complex operational issues and communicate objectives to team and leadership.

Skills

Leadership

Coaching

Change management

Safety culture

MS Office

WMS

Education

Bachelor's degree in SCM / related field

Tools

Microsoft Office

Warehouse Management Systems

Job description

What You Will Do

The Senior Operations Manager (SOM) is primarily responsible for overseeing all of Operations, or the flow of product through the building. This includes supervising a team of Operations Supervisors responsible for monitoring the safe, efficient and effective movement of inventory through the facility. This role analyzes and forecasts production volume and reevaluates resources throughout the day as workflow conditions change to meet store demand. The SOM leads the team to achieve or exceed key performance indicator targets despite these fluctuating demands. The SOM resolves more complex operational issues escalated from his/her team and is responsible for communicating business objectives and daily workload plans to team and senior leadership.

What You Will Do

The Senior Operations Manager (SOM) is primarily responsible for overseeing all of Operations, or the flow of product through the building. This includes supervising a team of Operations Supervisors responsible for monitoring the safe, efficient and effective movement of inventory through the facility. This role analyzes and forecasts production volume and reevaluates resources throughout the day as workflow conditions change to meet store demand. The SOM leads the team to achieve or exceed key performance indicator targets despite these fluctuating demands. The SOM resolves more complex operational issues escalated from his/her team and is responsible for communicating business objectives and daily workload plans to team and senior leadership.

What We're Looking For

• Required to work a set schedule that meets the needs of the facility.
• May be asked to work mornings, afternoons, nights, and/or weekends based on the needs of the facility.
• Must work in a distribution/warehouse environment with the physical and environmental aspects typically associated with such environment.
• Minimally must be able to lift 25 pounds without assistance; ability to lift up to 70 pounds.

Minimum Qualifications

What You Need To Succeed

• Bachelor's degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field plus 3 years of experience in distribution center operations or related area OR 7 years of experience in distribution center/warehouse operations or related area with increasing responsibilities
• Leadership experience with direct report responsibility, including leading salary level direct reports
• Experience mentoring and coaching others
• Experience leading a team through change
• Proven record of complying with safety requirements, and experience building a culture of safety among subordinates and peers
• Working knowledge of Microsoft Office
• Working knowledge of warehouse management systems

Preferred Qualifications

• Experience managing resources, time and budgets
• Experience using troubleshooting processes to resolve problems
• Experience taking a lead role in a Corporate-led initiative or leadership experience in another Lowe's supply chain network facility
• Experience leading others through change
• Bi-lingual skills, if applicable to the facility

Pay Range: $101,100.00 - $168,900.00 annually

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Pay Range: $101,100.00 - $168,900.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.