Sr. Operations Manager - Corporate Dining (Miami, FL)

Restaurant Associates; Miami (FL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance / AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Restaurant Associates in Miami, FL seeks a Sr. Operations Manager to oversee day-to-day operations of a corporate dining account for Citadel employees, ensuring exceptional service and culinary experiences.

You will lead and develop a team, handle onboarding, training, and HR matters, and collaborate with the Chef and management to deliver innovative menus while managing the account's P&L.

Qualifications

• Three to five years of experience in foodservice operations.
• Experience managing budgets and financial performance.
• Leadership in high-volume corporate dining environments.
• Bachelor's degree in Hospitality or Culinary preferred.

Responsibilities

• Oversee day-to-day operations of the corporate dining account in Miami.
• Lead and develop a team of associates, including onboarding and training.
• Manage P&L and budgeting to meet client expectations.
• Collaborate with Chef and management to design menus and dining programs.
• Drive continuous improvements and ensure outstanding service.

Skills

Leadership

Budget management

Hospitality operations

Customer service

Team management

Education

Bachelor's degree in Hospitality or Culinary

Job description

Restaurant Associates

Position Title

Sr. Operations Manager – Corporate Foodservice (Miami, FL)

Salary

$80,000 – $90,000 per year

Other Compensation

Benefits

Job Summary

We have an exciting opportunity with Restaurant Associates where you will serve as the Senior Operations Manager for our client in Miami, FL. You will oversee day‑to‑day operations of the corporate dining account, ensuring outstanding service and culinary experiences for employees. Additionally, you will manage and lead a team of associates, onboard, train, and handle HR matters.

Key Responsibilities

• Maintain excellent relationships with Citadel, their employees, and various departments to ensure outstanding customer satisfaction.
• Collaborate with the Chef and management team to build innovative menus that align with Citadel's preferences and standards, delivering top‑quality food and dining experiences.
• Take ownership of the account's P&L and budgeting, ensuring financial success and meeting client expectations.
• Work closely with the marketing and culinary team to roll out new culinary programs that improve the dining experience for Citadel employees.
• Continuously seek opportunities for operational improvements, implementing best practices and driving excellence in service delivery.

Preferred Qualifications

• A Bachelor's degree in Hospitality or Culinary is helpful, showcasing your commitment to excellence in the industry.
• Three to five years of experience in foodservice operations, preferably with high‑volume production and catering expertise.
• Proven track record of successfully managing budgets and financial performance.
• Desire to learn and grow with a reputable foodservice company, seizing opportunities for professional development.
• Restaurant Associates values innovation, integrity, and delivering outstanding dining experiences. As the Sr. Operations Manager for Citadel, you will have the chance to create a significant impact by ensuring the highest standards of service, culinary excellence, and employee happiness.

Ideal Candidate Experience

• Strong hospitality background that translates seamlessly into a premier corporate dining environment.
• Leadership experience in luxury hotels, upscale restaurants, or comparable high‑end corporate dining operations.
• Accustomed to delivering a high‑touch, hospitality‑driven guest experience while thriving in a fast‑paced, hands‑on leadership role.
• Success in this position requires someone who can easily adapt their hospitality expertise to a sophisticated corporate setting, with a strong focus on operational excellence, client engagement, and exceptional service standards.

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Equal Opportunity Statement

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, see paid time off benefits information: https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf