SR Operations Manager

Advanced Micro Devices; Santa Clara (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading technology company is seeking a Senior Operations Manager to oversee supply chain processes and manage cross-functional teams. The ideal candidate will have strong analytical skills, project management experience, and the ability to thrive in a fast-paced environment. This role is crucial for ensuring efficient operations and timely delivery of products. Join a dynamic team that values innovation and collaboration.

Qualifications

• Significant experience in customer service and process management.
• Ability to present to executive audiences and lead cross-regional teams.

Responsibilities

• Coordinate with S&OP and Factory Operations for demand management.
• Monitor ERP system integrity and collaborate with IT and Finance.
• Manage finished goods inventory and support inventory reduction initiatives.

Skills

Analytical Skills

Program Management

Interpersonal Skills

Problem Solving

Education

Bachelor’s degree in Business

Bachelor’s degree in Supply Chain

Bachelor’s degree in Engineering

Tools

ERP Systems

Job description

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences—building blocks for data centers, AI, PCs, gaming, and embedded systems. Our culture pushes the limits of innovation to solve global challenges, emphasizing execution excellence, humility, collaboration, and inclusivity.

THE ROLE:

We are seeking a qualified, motivated individual for the position of SR Operations Manager (IC) in our NTSG – Network Technology Solutions Group. You will collaborate with cross-functional teams and suppliers to align on DDR technology roadmaps, product development cycles, ASICS/DDR qualification windows, and lead times. You will monitor demand, manage supply to support NPI qualification schedules and volume production, and develop systems for approval, reporting, and tracking.

THE PERSON:

Ideal candidates will have strategic thinking capabilities, strong analytical skills, and meticulous attention to detail. They should possess excellent program management skills, business experience, and interpersonal skills. Candidates should be proactive problem-solvers who thrive in fast-paced, cross-functional environments and are comfortable wearing multiple hats to contribute to the company's success.

KEY RESPONSIBILITIES:

1. Coordinate with S&OP and Factory Operations to ensure demand is accurately released and loaded to suppliers and CMs, aligned with customer orders.
2. Partner with GOQ (BOPS, Global Logistics, Customer Ops, Procurement) and legal teams to ensure smooth order fulfillment and timely delivery.
3. Maintain transaction accuracy within the ERP system, investigate discrepancies, and communicate root causes to prevent future issues.
4. Serve as a primary contact for AMD sales/field teams and customers, providing timely shipment updates and expediting issue resolution.
5. Monitor ERP system integrity and collaborate with IT and Finance to automate transactions, improving efficiency and reducing errors.
6. Manage finished goods inventory (Boards and ASICs) and support inventory reduction initiatives.

QUALIFICATIONS:

Candidates should have significant experience in customer service, ERP systems, and process management. Strong project management, analytical skills, and the ability to present to executive audiences are essential. Excellent interpersonal skills and the ability to lead cross-regional teams are required. Flexibility to work across time zones is also important.

ACADEMIC CREDENTIALS:

Bachelor’s degree in Business, Supply Chain, Engineering, or related technical discipline, or equivalent professional experience.

LOCATION:

Santa Clara, CA

#LI-BW1

BENEFITS:

Benefits offered are outlined here. AMD is an equal opportunity employer and encourages applications from all qualified candidates. We will provide accommodations as required by law throughout the recruitment process.