Sr. Operations Delivery Manager

Abbott; Wisconsin; On-site; USD 78,000 - 156,000; Full time

Job summary

Abbott is seeking a Lead Operations Delivery Manager to drive end-to-end execution of complex programs across functions and sites in a regulated medical device environment. You will act as the primary operations point of accountability, aligning strategy, priorities, resources, and timelines to support product availability, compliance, supply continuity, cost, and quality.

This role requires leading cross-functional initiatives, managing risks and budgets, and communicating with executives.

Qualifications

• Bachelor's degree in a related field; or associate degree plus 2 years; or high school diploma/GED plus 4 years related experience.
• 8+ years of experience in Operations, Procurement, or Supply Chain.
• Proven experience leading projects/teams in a matrixed organization.
• 3+ years in biotech manufacturing with cGMP, FDA-regulated, ISO 13485, and LDT environments.
• Advanced proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, OneNote, SharePoint).
• Proficiency with project management tools such as Microsoft Project or Smartsheet.

Responsibilities

• Lead complex, cross-functional and multi-site Operations programs with clear accountability for scope, milestones, execution, and outcomes.
• Align Operations, Procurement, Supply Chain, manufacturing, and other functions to support availability, lifecycle, continuity, cost, quality, and service.
• Drive major change initiatives including new product introductions and ERP/planning-system implementations.
• Identify and manage cross-functional risks, dependencies, budgets, and trade-offs with structured decision-making.
• Establish governance structures, cadences, and dashboards for program health and leadership visibility.
• Lead through influence in a matrixed organization to ensure successful delivery and continuous improvement.

Skills

Project management

Matrixed organization leadership

Cross-functional collaboration

Microsoft Office proficiency

Education

Bachelor's degree or higher

MS Office tools (MS Project/Smartsheet)

Tools

Microsoft Project

Smartsheet

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company recognized as one of the best big companies to work for, as well as one of the best places to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position supports Operations within the Cancer Diagnostics business.

As the Lead Operations Delivery Manager, you’ll lead end-to-end execution of complex Operations programs across functions and sites in a regulated medical device and biotechnology environment. Serving as the primary Operations point of accountability, you’ll align strategy, priorities, resources, and timelines to support product availability, compliance, supply continuity, cost, quality, and broader business objectives.

You’ll act as a change leader for new product introductions, system implementations, and process transformations while managing risks, dependencies, budgets, trade-offs, governance, and executive-level communication.

What You’ll Work On

• Lead complex, cross-functional and multi-site Operations programs, serving as the single point of accountability for scope, objectives, milestones, execution, and program outcomes.
• Align Operations, Procurement, Supply Chain, manufacturing, and other business functions to support product availability, lifecycle management, supply continuity, compliance, cost, quality, and service objectives.
• Drive major change initiatives including new product introductions, ERP and planning-system implementations, and process transformations while ensuring stakeholder alignment and minimizing operational disruption.
• Proactively identify and manage cross-functional risks, dependencies, constraints, budgets, and trade-offs; lead scenario analysis and structured decision-making to resolve competing priorities.
• Establish governance structures, operating cadences, and performance dashboards that provide visibility into program health, operational impacts, benefits realization, risks, and decisions required from senior leadership.
• Lead through influence in a matrixed organization, coordinating resources across reporting structures while maintaining accountability for successful project delivery and continuous improvement.

Required Qualifications

• Bachelor’s degree in a field related to the essential duties; or an associate degree plus 2 years of relevant experience; or a high school diploma/GED plus 4 years of relevant experience.
• 8+ years of experience within Operations, Procurement, or Supply Chain.
• Demonstrated experience leading projects and/or project teams, including accountability for results in a matrixed organization.
• 3+ years of experience in a biotechnology manufacturing facility working within cGMP, FDA-regulated, ISO 13485, and LDT environments and standards.
• Advanced proficiency with Microsoft Office applications including Word, Excel, PowerPoint, Outlook, OneNote, and SharePoint.
• Proficiency with project management tools such as Microsoft Project or Smartsheet.
• Ability and means to travel between local locations up to 50% and travel approximately 10% away from the primary work location, which may include overnight or weekend travel.
• Current authorization to work in the country where the work will be performed without employer sponsorship.

Preferred Qualifications

• Bachelor’s degree in Life Sciences, Molecular Biology, Biochemistry, Engineering, Business Administration, or a related field.
• Project Management Institute (PMI) certification.
• Lean Six Sigma Green Belt certification.
• Experience with qPCR or NGS assay development, design transfer, or product support.
• Experience with supply chain or Operations ERP systems.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

The base pay for this position is

$78,000.00 – $156,000.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Project Management

DIVISION:

ONCO Cancer Diagnostics

LOCATION:

United States > Madison : 650 Forward Dr

WORK SHIFT:

Standard

TRAVEL:

No

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)