Sr. Operations Delivery Manager

Abbott Laboratories; Madison (WI); On-site; USD 78,000 - 156,000; Full time

Job summary

Abbott Laboratories seeks a Lead Operations Delivery Manager to drive end-to-end execution of complex Operations programs across functions and sites in a regulated medical device environment.

You will align strategy, priorities, resources, and timelines to support product availability, compliance, supply continuity, cost, quality, and broader business objectives, while leading change for new product introductions and system implementations.

Qualifications

• Bachelor's degree in a field related to the essential duties or equivalent experience.
• 8+ years of experience within Operations, Procurement, or Supply Chain.
• Demonstrated experience leading projects and/or project teams in a matrixed organization.
• 3+ years in a biotechnology manufacturing facility with cGMP, FDA-regulated, ISO 13485, and LDT environments.

Responsibilities

• Lead complex, cross-functional and multi-site Operations programs with clear accountability for scope and milestones.
• Align Operations, Procurement, Supply Chain, manufacturing, and other functions to support product availability and quality.
• Drive major change initiatives including new product introductions and ERP implementations.
• Identify and manage cross-functional risks, dependencies, budgets, and trade-offs with structured decision-making.
• Establish governance, cadence, and dashboards to report program health to senior leadership.
• Lead through influence in a matrixed organization ensuring delivery and continuous improvement.

Skills

Project management

Cross-functional leadership

Stakeholder communication

Problem solving

Travel readiness

Microsoft Office proficiency

Education

Bachelor's degree in a related field

Associate degree + 2 years of relevant experience

High school diploma/GED + 4 years of relevant experience

Tools

Microsoft Project

Smartsheet

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company recognized as one of the best big companies to work for, as well as one of the best places to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position supports Operations within the Cancer Diagnostics business.

As the Lead Operations Delivery Manager, you'll lead end-to-end execution of complex Operations programs across functions and sites in a regulated medical device and biotechnology environment. Serving as the primary Operations point of accountability, you'll align strategy, priorities, resources, and timelines to support product availability, compliance, supply continuity, cost, quality, and broader business objectives.

You'll act as a change leader for new product introductions, system implementations, and process transformations while managing risks, dependencies, budgets, trade-offs, governance, and executive-level communication.

What You'll Work On

• Lead complex, cross-functional and multi-site Operations programs, serving as the single point of accountability for scope, objectives, milestones, execution, and program outcomes.
• Align Operations, Procurement, Supply Chain, manufacturing, and other business functions to support product availability, lifecycle management, supply continuity, compliance, cost, quality, and service objectives.
• Drive major change initiatives including new product introductions, ERP and planning-system implementations, and process transformations while ensuring stakeholder alignment and minimizing operational disruption.
• Proactively identify and manage cross-functional risks, dependencies, constraints, budgets, and trade-offs; lead scenario analysis and structured decision-making to resolve competing priorities.
• Establish governance structures, operating cadences, and performance dashboards that provide visibility into program health, operational impacts, benefits realization, risks, and decisions required from senior leadership.
• Lead through influence in a matrixed organization, coordinating resources across reporting structures while maintaining accountability for successful project delivery and continuous improvement.

Required Qualifications

• Bachelor's degree in a field related to the essential duties; or an associate degree plus 2 years of relevant experience; or a high school diploma/GED plus 4 years of relevant experience.
• 8+ years of experience within Operations, Procurement, or Supply Chain.
• Demonstrated experience leading projects and/or project teams, including accountability for results in a matrixed organization.
• 3+ years of experience in a biotechnology manufacturing facility working within cGMP, FDA-regulated, ISO 13485, and LDT environments and standards.
• Advanced proficiency with Microsoft Office applications including Word, Excel, PowerPoint, Outlook, OneNote, and SharePoint.
• Proficiency with project management tools such as Microsoft Project or Smartsheet.
• Ability and means to travel between local locations up to 50% and travel approximately 10% away from the primary work location, which may include overnight or weekend travel.
• Current authorization to work in the country where the work will be performed without employer sponsorship.

Preferred Qualifications

• Bachelor's degree in Life Sciences, Molecular Biology, Biochemistry, Engineering, Business Administration, or a related field.
• Project Management Institute (PMI) certification.
• Lean Six Sigma Green Belt certification.
• Experience with qPCR or NGS assay development, design transfer, or product support.
• Experience with supply chain or Operations ERP systems.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.