Sr. Network Technician

Aleron; Town of Florida (NY); On-site; USD 375,000 - 534,000; Part time

Job summary

Aleron is seeking a Sr. Network Technician for a temporary assignment in Cape Canaveral, FL. The role supports day-to-day network operations, MAC activities, and equipment deployment across offices and data centers.

You will handle ITSM/ServiceNow tickets, troubleshoot issues, and ensure security and documentation standards are met. Requires 3+ years in networking, HS diploma, and DoD 8570 Level II Security+ certification preferred.

Qualifications

• 3+ years of experience with network troubleshooting including routers, switches, firewalls, DNS.
• 3+ years of LAN/WAN management.
• HS Diploma or Equivalent.
• Current Security+ (DoD 8570 Level II) certification preferred.
• DoD Secret clearance is welcomed.

Responsibilities

• Perform Move/Add/Change (MAC) activities including physical and logical modifications.
• Install, move, terminate, and patch network connections in closets, offices, and data centers.
• Configure switch ports and support port activation.
• Serve as first responder for ITSM/ServiceNow tickets; document actions and close tickets.
• Monitor network activity, troubleshoot issues, and coordinate with users, teams, and vendors.
• Support off-hours maintenance windows as needed.
• Update AutoCAD and Visio drawings; maintain documentation and asset records.

Skills

Network troubleshooting

LAN/WAN management

DNS servers

TCP/IP

VPN

Education

HS Diploma or Equivalent

Tools

ServiceNow

AutoCAD

Visio

Job description

Job Title: Sr. Network Technician

Location: Cape Canaveral, FL

Employment Type: Temporary

Industry: Aerospace & Defense

Compensation: $33.60/hour

Schedule: 9x80

About the Opportunity:

This role supports day-to-day network operations by performing network moves, adds, and changes; installing and configuring network equipment; and maintaining connectivity across user, office, and data center environments. The position serves as a first responder for service tickets, troubleshooting network issues, coordinating with users and technical teams, and supporting break/fix activities to restore service and meet performance targets. It also includes hardware testing, documentation, asset management, compliance with IT security standards, and support for scheduled maintenance or change-control activities.

Why You'll Love Working Here:

• Supportive, team-driven culture that values collaboration, transparency, and accountability
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries
• People-first environment that encourages employees to bring their authentic selves to work
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates

Why This Opportunity is Exciting:

This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

What You'll Do:

Network Moves, Adds, and Changes

• Perform Move/Add/Change (MAC) activities, including required physical and logical network modifications.
• Install, move, terminate, and patch network connections in closets, offices, desks, conference rooms, and other end-user locations.
• Configure switch ports and complete necessary changes to support port activation.

Ticket Response and Customer Support

• Serve as first responder for ITSM and ServiceNow problem tickets.
• Contact customers, identify and research issues, take corrective action, coordinate additional support, document work performed, and close tickets.
• Administer the ITSM/ServiceNow network ticket queue, including break/fix incidents and service requests.
• Provide clear customer communication and take initial Tier 1 calls from customers and help desk teams.
• Support network break/fix activities to restore service and meet SLA and performance targets.

Network Operations and Troubleshooting

• Support network personnel with installation, modification, maintenance, and break/fix of network infrastructure and components.
• Monitor network activity, alerts, and data communications lines; isolate issues and perform first- or second-level problem determination.
• Activate and deactivate network lines according to established schedules.
• Coordinate with users, network teams, and vendors to resolve technical issues.
• Support off-hours, weekend, and change-control maintenance windows as needed.

Hardware Deployment, Testing, and Compliance

• Set up and test systems and hardware components before field deployment.
• Analyze failed equipment using established procedures to determine whether repairs can be completed in-house or require vendor return.
• Perform standard in-house repairs and component testing when applicable.
• Test returned vendor-repaired equipment to confirm proper operation.
• Ensure work complies with standard IT security rules and regulations.

Network Installation, Tools, and Documentation

• Physically install network assets, including switches, routers, firewalls, network tools, and test devices in network closets and data center cabinets.
• Configure network switches, tools, and testing devices.
• Complete circuit patching into switches.
• Perform network closet cleanup, switch port optimization, and survey work.
• Operate Layer 1-3 network test equipment.
• Monitor management-tool alerts and take appropriate action.
• Administer network asset, drawing, and documentation tools to support data integrity.
• Update and maintain AutoCAD and Visio drawings.
• Maintain organized network equipment storage areas and support equipment RMA activities as needed.

Job Requirements

What You’ll Bring:

• 3+ years of experience with network troubleshooting with routers, switches, firewalls, DNS servers
• 3+ years experience with LAN/WAN management
• HS Diploma or Equivalent

What Sets You Apart:

• Current Security+ (DoD 8570 Level II) certification
• Network troubleshooting - TCP/IP, DHCP, DNS, VPN, WAN tech
• RFID reader operation & maintenance
• PBX telephone network operation & maintenance
• TACLANE encryptor & Gem One console experience

Additional Information:

• Current DoD/DoW Secret clearance

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.