Sr. Network Solution Architect/Sales Engineer

Step Cg, Llc; Lexington (KY); Remote; USD 110,000 - 180,000; Full time

Job summary

STEP CG seeks a Senior Network Solution Architect/Sales Engineer to lead pre-sales engagements, designing complex networking, security, and cellular solutions that translate customer needs into winning architectures. You will drive technical design, guidance, and documentation for winning proposals.

You will collaborate with STEP Account Managers and peers across the engineering team, stay current on industry trends, and mentor junior engineers while delivering best-in-class STEP solutions.

Qualifications

• Bachelor's degree in Computer Science or equivalent experience.
• 7+ years of relevant networking and pre-sales engineering experience.
• Proficient in configuring L2/L3 networks and security solutions.

Responsibilities

• Lead pre-sales efforts providing STEP Account Managers, customers and peers technical design and guidance including creation of architecture and related materials.
• Create architecture designs and related BoMs, SOWs, and designs; ensure accuracy and completeness.
• Stay up to date on networking, security and cellular trends and advancements.
• Collaborate to deliver quality solutions across STEP teams and drive customer success.

Skills

L3-L7 networking

Security & firewall

Communication skills

Networking design

English proficiency

Programming languages

RESTful APIs

Python

PHP

Ruby

Bash

TCL

Perl

Education

Bachelor’s degree in Computer Science

Tools

Extreme Networks

Fortinet FortiX

HP/Aruba ClearPass

Palo Alto

Job description

CAREERS AT STEP

At STEP, our culture is all about getting the right people with the right attitude on the bus and having a collective vision and passion for what we’re executing against. We then go make it happen, hold each other accountable and have fun while doing it. We are focused on building a culture with a strong emphasis on personal and professional growth. We foster a vision in our community as we continue to grow and give back by constantly investing in the people. By simply investing in the employees and enabling employees to follow their passion, it drives a unique ability to bring a group of people together, work together and build something special with a customer-focused mentality. Our culture is interwoven with thought leadership and a lot of fun!

Position: Sr. Network Solution Architect/Sales Engineer Location: Lexington, KY Job Id: 379 # of Openings: 1

As a Senior Network Solution Architect at STEP, you will be a technology leader responsible for pre-sales engineering opportunities that typically focus on Networking, Security, and Cellular (PLTE/5G) solutions and the delivery of consulting engagements identifying, anticipating, and crafting solutions to our customer's Business and IT needs. This is a remote, work from home position with travel included as position duties require. Ideal candidates are located in or near Cincinnati, OH, Louisville, KY, or Lexington, KY.

Sr. Network Solution Architects typically cover multiple geographic regions or are nationally leveraged and expected to research, design, quote, consult, create and own technology stacks. The Senior Network Solution Architect will advise on STEP networking and security infrastructuresolutions with expertise in our key partners, protocols, and technologies. The ideal candidate is a dynamic, revenue-generating individual with a background in technical pre-sales engineering, possesses excellent communication skills, and has practical experience deploying IT networking technology. Senior Network Solution Architects are continual hands-on learners with curiosity to hone their craft, identify and solve business problems. The Sr. Network Solution Architect is part of a larger engineering team (#OneTeam) supporting peers in successful diagnosis, troubleshooting, and resolution of customer IT infrastructure challenges. The Sr. Network Solution Architect will create processes and drive standards for lead implementation engineers with larger, more complex deployments to keep skills sharp and to mentor and assist on their winning solution designs.

What Success Looks Like

• Be always a team player, raising awareness of risks, while supporting the teams’ design, implementation, and support of our solutions. Willing to jump in and assist with any work efforts or responsibilities as needed.


• Develop and maintain effective relationships with management, customers, partners, and team members.


• Be part of a supportive team that develops and deploys solutions that exceeds expectations and affects improvement.


• Strive for excellence, both personal and professional.


• Channel your enthusiasm to innovate, educate and improve.


• Be responsive to customer and co-worker communications, problem solving needs and rapid resolution.

Core Duties and Responsibilities

• Lead pre-sales efforts providing STEP Account Managers, customers and peers technical design and guidance including creation of architecture and related materials.


• Be responsive, accurate and thorough in creation of BoMs, SOWs, logical designs, and other technical work products.


• Stay up to date on industry networking, security, and cellular trends and advancements.


• Provide roadmap strategies and be thought leaders for our organization.


• Drive revenue through technology partner assessments and aligning solutions.


• Work collaboratively across STEP teams to deliver quality solutions to our customers.


• Collaborate to troubleshoot customer and peer engineers’ OSI networking issues from layer 1-7 to firewall & RADIUS/TACACS security when needed in escalations.


• Attain industry standard and manufacturer specific certifications directed by STEP leadership.


• Commit lab time to vet out new solutions and widgets from manufacturers to build "know how" and identify bugs in order to deliver best in class STEP solutions to our customers.


• Assist in maintaining and contributing to our in-house and customer facing wiki.


• Build your organizational skills and use those to contribute to more effective outcomes.


• Perform other duties as assigned.

Ideal Candidate’s Qualifications and Experience

• Bachelor’s degree in Computer Science or equivalent experience.


• Experience in layer 3 - layer 7, routing, switching, firewall, NAC, and WiFi, Policy.


• Experience and knowledge of integration and programing languages such as PHP, Python, RESTful APIs, ruby, bash, TCL, and Perl is desired.


• Expected to match or exceed manufacturer Sales Engineering skill sets with strong fundamental knowledge & experience in Ethernet, IP, RF, Firewall, RADIUS, IPSec, NAC, the OSI model, security, and wireless solutions.


• Experience with L2/L3 wired and wireless networking of Extreme (SpB/Fabric), Fortinet Solutions Suite (Forti-X), and HP/Aruba (ClearPass) a plus. Experience with Pal Alto network security solutions also a plus.


• 7+ years of relevant experience required.


• Excellent written and verbal communication skills.


• Excellent organizational, time management and attention to detail skills.


• Proficient in Microsoft Office Suite or similar software.


• Strong analytical and problem-solving skills.


• Ability to effectively communicate with strong command in the English language.

STEP is proud to be a recipient of the Greater Cincinnati and Northern Kentucky Top Workplaces Award for four consecutive years! Learn more about STEP and read the press release HERE.

STEP CG is an equal opportunity employer.