Sr Network Engineer (W2) | Irving, TX (5 days onsite)

Siri InfoSolutions Inc; Irving (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Siri InfoSolutions Inc in Irving, TX is seeking a Sr. Network Engineer to assist with installation, configuration, and management of our network infrastructure. You will support internal teams and external clients via phone, email, chat or in person, and collaborate with vendors.

Ideal candidate has 7+ years in enterprise networks, experience with Cisco/F5/Juniper, network design and planning, and familiarity with TCP/IP, BGP, OSPF. CCNP or higher preferred.

Qualifications

• :7+ years' experience managing enterprise networks (Cisco, F5, Juniper) preferred.
• item2: 2+ years in network design, planning, connectivity, migration, and support
• item3: Knowledge of common network protocols (TCP, UDP, STP, HSRP, BGP, OSPF)
• item4: Certifications (CCNP, CCIE, JNCIS, JNCIP) highly recommended
• item5: Experience in Retail, Fuel Operations, Supply Chain (industry domains)

Responsibilities

• Design, analyze, diagnose, and resolve customer issues within the client network
• Provide Tier 3 technical support for client network infrastructure
• Resolve incidents with end users and document actions in ticketing system
• Collaborate with 3rd party vendors to keep network operational
• Escalate issues when not resolved promptly
• Ensure enterprise cloud networks are architecturally sound and highly available
• Install and implement network hardware in data centers and offices
• Perform approved network changes with minimal business disruption
• Understand and perform network maintenance and system upgrades
• Develop and maintain accurate network documentation
• Monitor network performance, trending and capacity for LAN/WAN/WLAN/MAN

Skills

Network design

Network troubleshooting

Customer communication

Team collaboration

Tools

Cisco

F5

Juniper

Job description

Role: Sr. Network Engineer

Duration: 6-12 months

Location: Irving, TX (5 days onsite)

Job Description:

Summary

Senior Network Engineer role in a challenging and diverse environment to assist with the installation, configuration, and management of our network infrastructure. You will also provide direct support to internal team members and external clients via phone, email, chat or in person. Candidates should be self-motivated and have excellent analytical, organizational and communication skills. Must be a strong team player able to collaborate with others. A CCNP or higher certification is preferred.

Key Responsibilities

• Design, Analyze, diagnose, and resolve customer issues within the client network
• Provide Tier 3 technical support for client network infrastructure
• Resolve incidents directly with end users and record detailed actions in ticketing tool
• Collaborate with 3rd party vendors to ensure the network stays operational
• Escalate issues to next level of support if unable to resolve in a timely manner
• Ensure all aspects of the entire enterprise cloud networks are architecturally sound and highly available
• Research existing and emerging technologies that align with business requirements and provide effective solutions based upon extensive professional experience, industry best practices, knowledge of industry technologies through formal training and/or self-study
• Install and implement network hardware components and cables in data centers and corporate offices
• Perform approved network changes according to procedures with minimal business disruption
• Understand and perform network maintenance and system upgrades, including service packs and patches
• Develop and maintain accurate network support documentation in a knowledge repository
• Perform network performance monitoring, trending and capacity planning for the LAN, WLAN, MAN and WAN

Expectations

• This is a full-time, on-site position based in Irving, TX.
• Occasional after-hours support may be required.
• Passionate about customer support
• Attention to detail good organizational and time management skills
• Ability to work nights or weekends, as needed, and participate in an on-call rotation

Years of Experience

• 7+ years of experience managing large-scale enterprise networks

Required Qualifications (Non-Negotiable)

• 7+ years' experience managing enterprise networks (Cisco, f5, Juniper) is preferred
• 2+ years working specifically in network design, planning, connectivity, migration, and support
• Knowledge and understanding of common network protocols (e.g., TCP, UDP, STP, HSRP, BGP, OSPF, etc.)
• Certifications are highly recommended (i.e., CCNP, CCIE, JNCIS, JNCIP, etc.)
• Retail, Fuel Operations, Supply Chain