Sr Network Engineer

Precision Technologies; Irving (TX); Sur place; USD 110 000 - 140 000; Plein temps

Résumé du poste

Precision Technologies seeks a Senior Network Engineer to install, configure, and manage our network infrastructure in Irving, TX. You will provide direct support to internal teams and clients via multiple channels, require strong analytical and communication skills, and collaborate effectively with a team.

7+ years in enterprise networks (Cisco, F5, Juniper) is preferred; CCNP or higher certification is recommended; on-site, full-time with possible after-hours as needed.

Qualifications

• 7+ years experience managing enterprise networks (Cisco, f5, Juniper) is preferred.
• 2+ years working in network design, planning, connectivity, migration and support.
• Certifications are highly recommended – CCNP, CCIE, JNCIS, JNCIP, etc.

Responsabilités

• Design, analyze, diagnose, and resolve customer issues within the network.
• Provide Tier 3 technical support for network infrastructure.
• Assist in installing and configuring network hardware and cables in data centers and offices.
• Develop and maintain network support documentation.

Connaissances

Customer support

Analytical skills

Communication skills

Team collaboration

Formation

CCNP or higher certification preferred

Outils

Cisco technologies

F5

Juniper

Description du poste

Senior Network Engineer role in a challenging and diverse environment to assist with the installation, configuration, and management of our network infrastructure. You will also provide direct support to internal team members and external clients via phone, email, chat or in person. Candidates should be self-motivated and have excellent analytical, organizational and communication skills. Must be a strong team player able to collaborate with others. A CCNP or higher certification is preferred.

Key Responsibilities

• Design, Analyze, diagnose, and resolve customer issues within the 7-Eleven network
• Provide Tier 3 technical support for 7-Eleven’s network infrastructure
• Resolve incidents directly with end users and record detailed actions in ticketing tool
• Collaborate with 3rd party vendors to ensure the network stays operational
• Escalate issues to next level of support if unable to resolve in a timely manner
• Ensure all aspects of the entire enterprise cloud networks are architecturally sound and highly available
• Research existing and emerging technologies that align with business requirements and provide effective solutions based upon extensive professional experience, industry best practices, knowledge of industry technologies through formal training and/or self-study
• Install and implement network hardware components and cables in data centers and corporate offices
• Perform approved network changes according to procedures with minimal business disruption
• Understand and perform network maintenance and system upgrades, including service packs and patches
• Develop and maintain accurate network support documentation in a knowledge repository
• Perform network performance monitoring, trending and capacity planning for the LAN, WLAN, MAN and WAN

This is a full-time, on-site position based in Irving, TX.

Occasional after-hours support may be required.

Passionate about customer support

Attention to detail – good organizational and time management skills

Ability to work nights or weekends, as needed, and participate in an on-call rotation

Years of Experience

7+ years’ experience managing enterprise networks (Cisco, f5, Juniper) is preferred

2+ years working specifically in network design, planning, connectivity, migration, and support

Knowledge and understanding of common network protocols (e.g., TCP, UDP, STP, HSRP, BGP, OSPF, etc.)

Certifications are highly recommended – (i.e., CCNP, CCIE, JNCIS, JNCIP, etc.)