Sr. Murex Application Support Analyst

TechSpace Solutions Inc.; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

TechSpace Solutions Inc. is seeking a Sr. Murex Application Support Analyst to cover New York trading hours in a hybrid role.

You will be responsible for hands-on FM application support across the supported estate, with focus on batch/job restarts, trade capture, pricing, and end-of-day processing. The role requires strong knowledge of Murex MX.3, EOD/DataMart batch, ION gateways, FIX/STP, and ITIL/ServiceNow.

Qualifications

• Provides L1/L2 production support across trade capture, pricing/valuation, confirmations, settlement; handles batch/job failures with structured restarts.
• Familiar with US regulatory batch processes and related data flows.
• Supports TRACE/FINRA reporting, CUSIP FINRA mapping, and end-of-day processing pipelines.
• Supports US credit workflows via ION Gateways; handles FIX-API feeds and STP into Murex.
• Has awareness of eFX trading and pre-trade workflows; triages FX pricing incidents.
• Proficient in Linux/UNIX navigation and SQL; uses ITIL/ServiceNow for incident and problem management.

Responsibilities

• Provide L1/L2 front-to-back production support (trade capture, pricing/valuation, confirmations, settlement).
• Monitor EOD and DataMart batch jobs; perform restarts and triage failures in NY hours.
• Maintain US regulatory batch familiarity and FINRA reporting processes.
• Support ION Gateway for US credit workflows and FIX/API post-trade feeds into Murex.
• Assist with eFX, FX-pricing incidents, and triage for NY4; escalate where needed.
• Utilize Bloomberg/MarketAxess/Markitwire in day-to-day operations.

Skills

L1/L2 production support

Market connectivity

Bloomberg / MarketAxess / Markitwire

SQL / Sybase

Linux/UNIX

Tools

Murex MX.3

EOD DataMart Batch

ION Gateways

FIX / STP

eFX

SQL

Sybase

Linux/UNIX

ITIL / ServiceNow

Job description

Job Title: Sr. Murex Application Support Analyst

Location: New York, NY 10022 (Hybrid) Duration: 12 Months

Objective:

To provide breadth-first FM application support across the New York trading day, assuming handover from London (approximately 06:00 NY) through to New York close and end-of-day processing, thereby absorbing the US-afternoon window that cannot be covered by London, and providing New Zealand start-of-day cover at the conclusion of the New York session.

Profile:

One senior, hands‑on FM application support analyst, capable of operating independently across the supported estate with minimal supervision during New York hours. Breadth of capability is prioritized over single-platform depth.

Key Technologies:

• Murex MX.3 L1/L2
• EOD / DataMart Batch
• ION Gateways
• FIX / STP
• eFX Triage
• SQL / Sybase
• Linux / UNIX
• ITIL / ServiceNow

Required Capabilities:

• Murex MX.3
• L1/L2 production support front-to-back (trade capture, pricing/valuation, confirmations, settlement); EOD & DataMart batch monitoring, job-restart and failure triage. Most NY intervention is on batch/job failures, frequently resolvable via structured restarts.
• US Regulatory Batch Familiarity
• TRACE / FINRA reporting, CUSIP FINRA symbol mapping, EOD regulatory processes.
• ION Gateway support for US credit workflows (Tradeweb US, Trumid, LTX); FIX-API post-trade feeds and STP into Murex.
• eFX / Pre-Trade Awareness
• Sufficient to triage Artemis / IDD / Broadway FX-pricing incidents in NY4 and escalates correctly.
• Market Connectivity
• First-line support for Bloomberg, MarketAxess, Markitwire.
• Core Technical Skills
• Linux/UNIX navigation, SQL (Sybase advantageous), FIX/log analysis; ServiceNow/JIRA incident and problem management (ITIL).
• Product Breadth
• FX, Fixed Income, Interest-Rate Derivatives, Credit Derivatives; commodities/carbon awareness given rising CCT demand.