Sr Mgr Store Strategy & Transformation - Store Execution Program Lead

TD Bank; Mount Laurel Township (NJ); On-site; USD 115,000 - 186,000; Full time

Job summary

TD Bank is seeking a Senior Manager to lead the Store Strategy & Transformation program, driving expansion and growth across the retail network. You will manage complex, cross-functional initiatives with stakeholders from field leadership, finance, IT, marketing, and operations to deliver measurable outcomes.

In this role, you will develop governance, tracking, and risk mitigation plans while aligning with enterprise priorities and ensuring strong execution of the store deployment roadmap.

Qualifications

• Experience leading branch expansion and network growth initiatives with measurable outcomes.
• Proven ability to manage complex store deployment programs from market evaluation to post-launch.
• Track record leading cross-functional teams for growth, readiness, technology, and launches.
• Strong understanding of branch network strategy, site selection, and performance metrics.
• Ability to build scalable governance, reporting, and investment decision processes.

Responsibilities

• Develops and executes the Store Expansion Strategy across TD Bank's retail footprint.
• Lead program management for cross-functional store growth initiatives enterprise-wide.
• Partner with field, finance, IT, marketing to translate strategy into action.
• Own governance and reporting for the transformation program and its risks.

Skills

Program management

Cross-functional leadership

Store expansion strategy

Change management

Financial analysis

Stakeholder management

Job description

Work Location

Mount Laurel, New Jersey, United States of America

Hours

40

Pay Details

$115,440 - $186,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business

Personal & Commercial Banking

Job Description

Retail Store Strategy & Transformation is responsible for developing and executing growth strategies that strengthen TD Bank's Retail footprint and support long-term business transformation. The team leads strategic initiatives focused on organic growth, enhanced in-store capabilities, and enterprise-wide priorities that improve client and colleague experiences. Acting as a key connector across the organization, Retail Growth & Transformation partners with Retail Distribution leadership, Field Leadership, Finance, AI2, Marketing, Consumer Product, and other stakeholders to translate strategy into execution and deliver measurable business outcomes. Our Senior Manager role will lead execution of our Store Expansion Strategy.

The Senior Manager, Store Strategy & Transformation leads the program management component of the groups process transformation. The job delivers complex intra-business and cross line of business projects, to gain consensus and buy-in to common approaches at an enterprise level.

Preferred Qualifications

• Experience leading branch expansion, branch opening, and network growth initiatives with accountability for operational and financial outcomes.
• Proven ability to execute complex branch deployment programs from market evaluation and site selection through opening and post-launch stabilization.
• Demonstrated success leading cross-functional teams to deliver branch growth objectives, including operational readiness, workforce planning, technology implementation, and launch execution.
• Strong understanding of branch network strategy, market analysis, site selection, investment prioritization, and performance measurement.
• Ability to build scalable processes, governance routines, and performance metrics that drive efficient execution, accountability, and informed investment decisions.
• Demonstrated experience working directly within a retail, branch, or field-based environment.

Depth & Scope

• Develops change management strategy for the business line, by assessing impacts and ensuring effective management of change initiatives across the business
• May identify and lead high impact process improvement opportunities, with measurable results and positive impact to Customer, Employee, capacity, service levels and/cost to serve
• Supports vision and strategic leadership in developing, implementing and maintaining the Company's Business Excellence Model for all innovation and improvement project and program deliverables in Retail Store Operations
• Influences all levels of management and works with business lines to advocate for adoption of changes identified
• Develops program roadmap to enable delivery of iterative business enhancements and innovation program components
• Develops strong relationships with technology partners and provides business relationship linkage between project sponsors and technology management, as appropriate
• Oversees and provides direction and guidance to managers of component projects and team to ensure strong coordination of efforts amongst them
• Develops program governance and required reporting, monitors and controls program management plans
• Manages, monitors, and controls overall program performance and integration of component initiatives; makes necessary adjustments based on business priorities and issues
• Keeps informed of changing organizational strategies and priorities to be able to adjust course of the transformation program accordingly
• Consolidates and communicates project status to stakeholders, as per established governance model, and ensures awareness of significant changes to the program status in a timely manner
• Maintains strong relationships and communication with Business Excellence, Productivity Analytics and Workforce Management team, and supporting partners
• Identifies program risks and develops mitigation plans, monitors and controls project risks
• Identifies stakeholders and develops adequate resource plan to support program; ensures resources are mobilized across the program
• Tracks the contribution of each project to the overall business transformation (program) and ensures that all