Sr Mgr, Solution Consulting Finance, Procurement, Legal

Servicenow; EE. UU.; Híbrido; USD 152.000 - 251.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health plans

401(k) plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Descripción de la vacante

ServiceNow is seeking an accomplished Presales leader to guide a regional team across customers and partners in the United States. You will uncover business and technical problems, craft compelling value propositions, and lead demos and proofs of concept when needed.

The role requires coaching, strategic resource planning, and strong collaboration with sales and marketing. The ideal candidate has 7+ years in presales, with deep experience in SaaS and PaaS environments, and a track record in

Formación

• Minimum seven years in presales roles with proven impact.
• Experience leading presales teams and field leadership responsibilities.
• Strong background in AI-enabled workflows and decision-making.
• Experience in fast-growing IT environments (software/cloud/ CX).

Responsabilidades

• Guide customers by discovering business and technical problems and demonstrateServiceNow's value.
• Deliver high-quality presentations and demos; execute proofs of concept when needed.
• Collaborate with regional sales to prioritize Solution Consulting efforts.
• Allocate resources to opportunities and track progress against goals.
• Develop and deploy training curriculums for the sales organization.
• Align resources across the region and optimize skill utilization.
• Manage day-to-day activities like scheduling conflicts, expenses, and reporting.
• Drive recruiting pipeline and team development to meet future demand.
• Collaborate with marketing and other functions to support demand generation.

Conocimientos

Presales experience

Presales team mgmt

AI in work processes

IT/cloud experience

Japan market experience

Coaching & mentoring

Motivational leadership

Value-based selling

SaaS/PaaS knowledge

Descripción del empleo

What you get to do in this role:

• Ensure SCs demonstrate relevance to customers, fully discover customers' business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution
• Develop team members according to the demands of the business and according to their individual professional goals
• Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
• Work with regional sales managers to prioritize regional Solution Consulting efforts
• Assign resources to sales opportunities, and consistently evaluate progress against goals
• Assign resources as required to marketing and other efforts to support demand generation
• Develop and deploy team training curriculums to meet the changing demands of the sales organization
• Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same
• 7 years' experience in presales
• Experience managing presales teams as 1st line management
• Deep experience with the Japan market and experience selling and gaining access to Japanese customers' senior management
• Understanding of standard approaches to coaching, mentoring and management of individual contributors
• Ability to motivate and inspire a growing team of Presales Solutions Consultants
• Experience in Value Based Selling or Solution Selling
• A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices

For positions in this location, we offer a base pay of $151,875 - $250,575 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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