Sr Mgr, Product Management and Digital Experience

PDS Health

California

On-site

USD 150,000 - 194,000

Full time

3 days ago

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Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer

Job summary

PDS Health is seeking a Senior Manager, IT Enterprise Applications to oversee the strategy, governance, and delivery of enterprise applications across the organization. You will align technology solutions with business objectives and lead a team of functional and technical professionals to optimize investments.

You will collaborate with business stakeholders, drive standardized practices, and manage integrations while ensuring security, compliance, and performance across platforms.

Qualifications

8+ years of enterprise app management, IT strategy, or business systems.
4+ years of leadership experience managing ERP/CRM/HRIS/ITSM teams.
Experience aligning technology with business goals and stakeholder needs.
Bachelor’s degree or 5+ years of experience in lieu.

Responsibilities

Define and execute an enterprise application strategy aligned with business objectives.
Establish governance frameworks, best practices, and standards for application management.
Collaborate with business stakeholders to translate needs into scalable, enterprise-wide solutions.
Lead and develop a high-performing team, fostering innovation and efficiency.
Ensure enterprise applications align with IT architecture, security, and compliance standards.
Oversee the selection, implementation, and optimization of enterprise applications.
Manage system integrations across platforms using APIs, middleware, and data exchanges.
Ensure application performance, reliability, and scalability through proactive maintenance.
Partner with vendors and internal teams to drive enhancements and issue resolution.
Implement automation, analytics, and reporting capabilities to improve business operations.
Define and enforce governance policies for enterprise application usage and configuration.
Ensure compliance with regulatory requirements, data security, and privacy policies.
Lead application lifecycle management, including upgrades, releases, and retirements.
Optimize application licensing, costs, and resource utilization to maximize ROI.

Skills

Leadership

Stakeholder management

Strategic planning

Communication

Analytical skills

Interpersonal skills

Team development

Vendor management

Education

Bachelor’s degree in Engineering/CS/IT/Business

Tools

ERP systems

CRM systems

HRIS

ITSM platforms

Job description

Description

Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience,

Overview

The Senior Manager, IT Enterprise Applications oversees the strategy, governance, and delivery of enterprise applications across the organization. The Senior Manager aligns technology solutions with business objectives, optimizing enterprise applications investments, and leading a team of functional and technical professionals.

Responsibilities

Define and execute an enterprise application strategy aligned with business objectives.
Establish governance frameworks, best practices, and standards for application management.
Collaborate with business stakeholders to translate needs into scalable, enterprise-wide solutions.
Lead and develop a high-performing team, fostering innovation and efficiency.
Ensure enterprise applications align with IT architecture, security, and compliance standards.
Oversee the selection, implementation, and optimization of enterprise applications.
Manage system integrations across platforms using APIs, middleware, and data exchanges.
Ensure application performance, reliability, and scalability through proactive maintenance.
Partner with vendors and internal teams to drive enhancements and issue resolution.
Implement automation, analytics, and reporting capabilities to improve business operations.
Define and enforce governance policies for enterprise application usage and configuration.
Ensure compliance with regulatory requirements, data security, and privacy policies.
Lead application lifecycle management, including upgrades, releases, and retirements.
Optimize application licensing, costs, and resource utilization to maximize return on investment (ROI).
Other duties and responsibilities as assigned.

Qualifications

Bachelor’s degree in Engineering, Computer Science, Information Technology, Business or related field of study from an accredited college or university. In lieu of degree, 5+ years of experience.
8+ years of professional experience in enterprise application management, IT strategy, or business systems.
4+ years of leadership experience including leading teams responsible for ERP, CRM, HRIS, or ITSM platforms.
Experience working with business leaders to align technology with strategic goals.

Preferred

10+ years of experience in enterprise application management, IT strategy, or business systems.
Experience in regulated industries: healthcare, finance, or retail.
Certifications in enterprise applications such as ITIL, ERP, and CRM.
Background in digital transformation or large-scale IT implementations.

Knowledge/Skills/Abilities

Ability to manage vendor relationships and enterprise software contracts.
Demonstrated excellent interpersonal, verbal and written communication skills.
Demonstrated leadership skills to mentor, coach and develop team members.
Demonstrated analytical, problem resolution, and decision‑making skills.
Understanding of systems integrations, data management, and application governance.
Ability to establish and maintain working relationships at all levels.

Benefits