Sr Mgr, Digital Quality

Daikin Applied Americas Inc; United States; Hybrid; USD 223,000 - 233,000; Full time

Benefits offered by this job

Remote work 2–3 days per week

Job summary

Daikin Applied Americas Inc in Plymouth, MN is seeking a Sr. Manager - Digital Quality to lead QA strategy across multiple software platforms, overseeing QA lifecycle, automation, and release management.

The role emphasizes building a QA Center of Excellence, recruiting talent, collaborating with DevOps to integrate QA into CI/CD, and ensuring high-quality software releases. Remote work 2-3 days weekly; travel up to 15%.

Qualifications

• BS in CS/EE or related field with 10+ years QA experience.
• Experience building and managing a QA Center of Excellence.
• Experience communicating to executive leadership.
• Experience building and managing QA teams including recruiting.
• Experience leading large-scale QA projects for complex systems.
• Knowledge of testing methodologies and tools incl. TestComplete, ADO, Git, DesignWise, Postman, JMeter.
• Experience with automation frameworks, incl. Robot Framework.
• Experience with QA methodologies/workflows incl. Waterfall, Agile, continuous automation.
• Hands-on with CI/CD pipelines and DevOps practices.
• Experience supporting Salesforce, Workday, SAP, Vertex; cloud platforms incl. Azure.

Responsibilities

• Develop and execute a clear QA vision, strategy, and release roadmap.
• Build a scalable QA Center of Excellence and managed QA services.
• Recruit and develop talent to meet organizational needs.
• Foster a culture of continuous improvement and automation.
• Establish scalable QA processes, tools, and frameworks for high velocity environments.
• Oversee all phases of the QA lifecycle from planning to quality validation.
• Ensure comprehensive testing including functional, regression, performance, security.
• Implement and optimize automated testing solutions to improve speed and accuracy.
• Monitor quality metrics to drive data-driven decisions and improvement.
• Collaborate with DevOps to integrate QA with CI/CD pipelines.

Skills

Leadership

Executive communication

QA strategy

Team building

Education

Bachelor's degree in Computer Science, Electronic Engineering, or related field

Tools

TestComplete

Azure DevOps

Git

DesignWise

Postman

JMeter

Robot Framework

Salesforce

Workday

SAP

Vertex

Azure

Job description

Join the world's largest HVAC company! Employer: Daikin Applied Americas Inc. Position: Sr. Manager - Digital Quality (full time) Place of Employment: 3033 Campus Drive, Suite E390, Plymouth, MN 55441 Rate of Pay: $222,500.00 - $232,500 per year

Job Duties

• Develop and execute a clear vision, strategy, and roadmap for Quality Assurance (QA) and Release Management across multiple software platforms.
• Build and organize a scalable structure to support a QA Center of Excellence and managed QA services.
• Recruit and develop talent to meet organizational needs and future demands.
• Foster a culture of continuous improvement, emphasizing advanced testing techniques, automation, and overall software quality.
• Establish scalable, efficient QA processes, tools, and frameworks designed for high-velocity, dynamic environments.
• Oversee all phases of the QA lifecycle, from strategy and test planning to execution, defect management, and quality validation.
• Ensure comprehensive testing across applications, including functional, regression, performance, security, and scalability testing.
• Implement and optimize automated testing solutions (e.g., Selenium, Appium, Postman, JMeter) to improve speed, accuracy, and efficiency.
• Monitor and report key quality metrics (e.g., defect rates, customer impact) to enable data-driven decisions and continuous improvement.
• Collaborate closely with DevOps teams to integrate QA processes with CI/CD pipelines and shared infrastructure.
• Align QA and release strategies with organizational objectives by partnering with Application and Operations teams.
• Continuously evaluate and adopt emerging QA methodologies (e.g., risk-based testing, model-based testing), tools, and best practices.
• Introduce innovative solutions (e.g., TestComplete, Azure DevOps, DesignWise) to advance automation, test coverage, and QA management.
• Champion a forward-thinking mindset to ensure QA capabilities evolve with industry trends and future needs.
• Lead planning, coordination, and execution of release cycles across multiple product and software portfolios.
• Develop structured release workflows to ensure timely, reliable updates to production environments.
• Identify, collect, and manage data to support SLAs and other release-related performance metrics.
• Baseline and measure quality improvements across release cycles, both quantitatively and qualitatively.

Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws.

Minimum Requirements

• Bachelor's degree in Computer Science, Electronic Engineering, or a closely related field involving computer systems or software development, plus ten (10) years of experience in a software quality assurance role.
• Experience building and managing a Quality Assurance (QA) Center of Excellence.
• Experience communicating technical and strategic information to executive leadership.
• Experience building and managing QA teams, including recruiting talent and overseeing contractors.
• Experience leading large-scale QA projects for complex software systems.
• Knowledge of manual and automated testing methodologies and tools, including TestComplete, Azure DevOps (ADO), Git, DesignWise, Postman, and JMeter.
• Experience working with automation frameworks, including Robot Framework.
• Experience with QA methodologies and workflows, including Waterfall, Agile, and continuous automation practices.
• Hands-on experience with CI/CD pipelines and DevOps practices.
• Experience supporting enterprise applications, including Salesforce, Workday, SAP, and Vertex.
• Experience working with cloud-based platforms, including Microsoft Azure and custom cloud solutions.

Remote Work May work remote 2-3 days per week. Travel Position requires domestic travel up to 15% of the time for client meetings, QA audits, and team coordination at project sites. Travel may include occasional international trips for global QA initiatives.

If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied! Building a more sustainable planet. Creating comfortable, healthy spaces for people to connect, live and work. Perfecting the air we share. Daikin Applied is not just an HVAC company. We're part of a global technology powerhouse that uses Heating, Ventilation and Air Conditioning (HVAC) to transform the world. We're innovators and leaders. Not only as a business, but as individuals. You see, we're not just innovating on the outside. We're innovating on the inside to unlock people's unlimited potential and bring out the diverse and groundbreaking ideas that will help us solve today's most pressing challenges. That's why Daikin offers more than a job. Here's where you'll be heard, be valued, belong -- and be able to make your mark. Over the past several years, we’ve proudly welcomed several organizations into our family, each bringing unique strengths, deep expertise, and talented teams. As we continue to grow, these partners play a vital role in expanding our capabilities and shaping the future of our organization. Whichever Daikin Applied company you join, you’ll be part of a unified, supportive environment where you can make an impact and grow your career.