Sr Medical Assistant WellMed Portland

UnitedHealth Group; Portland (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking healthcare organization dedicated to improving patient care and health outcomes. As a Senior Medical Assistant, you will play a crucial role in delivering high-quality medical support while mentoring fellow staff. This position offers a dynamic environment where your expertise in patient care, electronic health records, and coding will shine. Embrace the opportunity to enhance your skills and contribute to meaningful healthcare initiatives that make a real difference in people's lives. If you're passionate about helping others and eager to grow professionally, this role is perfect for you.

Benefits

Comprehensive benefits package

Incentives

Stock options

401k plan

Qualifications

• 3+ years as a certified Medical Assistant or 5+ years combined experience.
• Proficiency in medical terminology and coding (ICD-10, CPT).
• Ability to mentor and train other Medical Assistants.

Responsibilities

• Perform expert-level duties within the Medical Assistant scope.
• Accurately document patient care and alert leadership to errors.
• Coordinate patient care as directed by providers and policies.

Skills

BLS certification

Electronic health records proficiency

ICD-10 and CPT coding mastery

Excellent communication skills

Customer service skills

Adaptability

Mentoring ability

Intermediate Excel skills

Education

High school diploma or GED

Tools

Electronic health records software

Job description

Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team that shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff, and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.

The Senior Medical Assistant (MA) participates in providing patient care at the appropriate skill level. They are responsible for delivering a standard of care that meets or exceeds that of a reasonably competent Medical Assistant. The Senior MA assists in training and orienting other MA staff. Approximately 25% of their time is dedicated to clinic-specific initiatives that drive process and metrics improvements, enhancing leadership skills. The Senior MA performs all duties of a Medical Assistant within their scope of practice, under the supervision of a provider (TX) or physician (FL).

This role involves organizing the clinical environment and supporting patient care, including assisting physicians and nursing staff, and performing procedures listed under Job Functions below. The Senior MA helps identify patient needs, communicates data to the provider or clinical team, and ensures policy adherence including infection control and confidentiality.

Primary Responsibilities:

1. Perform duties at an expert level within the Medical Assistant scope, including operating diagnostic equipment, wound care, specimen collection, medication administration, EKGs, and equipment sterilization.
2. Dedicate 25% of time to clinic metrics/projects/initiatives to support workflow and process improvements.
3. Accurately document patient care in medical records and alert leadership to documentation errors.
4. Train and mentor other MAs, assisting with documentation and performance improvement.
5. Promote a positive work environment and team culture.
6. Coordinate patient care as directed by providers and policies.
7. Maintain patient confidentiality at all times.
8. Organize exam and treatment rooms, manage supplies, and ensure infection prevention.
9. Conduct intake screening, support standard delegation of orders, and perform related duties as assigned.

We offer a rewarding environment with performance recognition, clear success criteria, and development opportunities.

Required Qualifications:

• High school diploma or GED
• Current BLS certification
• 3+ years as a certified MA or 5+ years combined experience (2+ years certified)
• Proficiency in electronic health records and medical terminology
• Mastery of ICD-10 and CPT coding
• Mentoring ability, calmness in emergencies, intermediate Excel skills, excellent communication and customer service skills, adaptability
• Proof of immunity or vaccination for TB, Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, Pertussis

Preferred Qualifications:

• 1+ years of leadership or supervisory experience
• Bilingual skills

Physical & Mental Requirements:

• Ability to lift, push, or pull >35 lbs with assistance
• Stand for extended periods
• Operate equipment with fine motor skills
• Follow instructions and solve problems logically
• Exposure to communicable diseases or bodily fluids
• Discriminate shades of color for testing

The hourly pay range is $16.88 to $33.22, based on full-time employment, experience, and other factors. Benefits include a comprehensive package, incentives, stock options, and 401k.

Our mission is to help people live healthier lives and improve the health system for everyone. We are committed to equity, environmental responsibility, and addressing health disparities, especially for marginalized groups.

UnitedHealth Group is an Equal Opportunity Employer and a drug-free workplace. Candidates must pass a drug test prior to employment.