Sr. Medical Assistant - Bethpage

NYU Langone Health System; Bethpage (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

NYU Langone Hospital-Long Island in Bethpage, NY seeks a Senior Medical Assistant to support physicians and nurses in patient care. The role covers clinical duties such as preparing rooms, validating patient identifiers, measuring vital signs, drawing blood, and collecting labs, plus administrative tasks like scheduling and data entry.

The Senior Medical Assistant will train new hires, manage patient flow, and assist in maintaining EMR records and patient experience, including MyChart usage.

Qualifications

• Must assist physicians and nurses with patient care.
• Prepare exam rooms and validate patient identifiers.
• Administrative duties include scheduling, phone handling, and data entry.

Responsibilities

• Serve as primary trainer for new hires.
• Escort patients to exam rooms.
• Prepare and stock exam rooms.
• Measure and record vital signs.
• Obtain and process blood samples.
• Support quality initiatives with EMR documentation.
• Promote a positive patient experience.
• Communicate with providers and staff; escalate issues.
• Handle Rx refill follow-ups and administrative tasks.
• Maintain infection control standards in exam rooms.
• Explain MyChart features to patients.
• Coordinate translations or equipment as needed.
• Assist with blood/specimen collection.

Skills

Vital signs

Phlebotomy

Medical assistant duties

Data entry

EMR / MyChart

Tools

EMR system

MyChart

Job description

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Learn more about NYU Langone Hospital-Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary

We have an exciting opportunity to join our team as a Sr. Medical Assistant - Bethpage. In this role, the successful candidate The Senior Medical Assistant is responsible for assisting physicians and/or Advanced Care Practitioners and nurses in providing patient care. This position primarily supports the practice with Medical Assistant duties but at a senior Level. This role is responsible for validating patient identifiers, preparing patients and rooms for examination, measuring and recording vital signs, drawing blood, and collecting other lab samples. The Senior Medial Assistant is also responsible for administrative tasks, such as, scheduling appointments, answering phone calls, and performing data entry.

Job Responsibilities

• Serves as primary trainer for new hires
• Escorts patients to exam rooms
• Cleans and stocks exam rooms
• Measures and records patient vital signs
• Obtains and processes blood samples as per NYULH policy
• Supports quality initiatives by following FGP guidelines for collecting and documenting information in the EMR
• Promotes a positive patient experience
• Communicates effectively with providers and administrative staff, escape issues
• Answers phone calls
• Reviews and respond to in-basket messages
• Follows up on Rx refill requests
• Performs other duties as needed

Clinical & Administrative Responsibilities

• Perform clerical and clinical responsibilities as assigned by management
• Responsible for monitoring dashboards to identify delays in patient flow
• Assists patients and communicates with physicians to obtain prescription renewals as needed
• Assists with training and in-servicing Medical Assistant staff
• Assists in the planning, coordination and schedules the activities of the medical assistants if applicable
• Serve as the liaison and a key point of contact between practice operations, management and coordinating patient throughout
• Actively listen to patient concerns, and escalated to appropriate management as they arise, performing service recovery as needed
• Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed
• Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth
• Assists with maintaining patient flow to and from exam rooms and treatment areas. Assists in escorting patients and specimens throughout the facility
• Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient
• Communicates the functionality and purpose of MyChart to patients during intake
• Ensures the appropriate translation services or equipment is in place prior to the start of visit
• Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as per organizational policy & procedure
• Performs Point of Care testing such