Sr Manager, WW Sales Operations - Remote

Lenovo; North Carolina; On-site; USD 90,000 - 130,000; Full time

Job summary

Lenovo is seeking an experienced Sales Operations professional to lead high-level analysis, provide business insights, and deliver timely cadence reporting across the organization. This role operates with EST business hours and supports a global team, with occasional travel.

The ideal candidate will own and advance reports, dashboards, forecasting, and strategic initiatives while partnering with executives and cross-functional teams to drive performance improvements.

Qualifications

• 10 years of experience in Sales Operations with analytical reporting.
• Experience optimizing business management systems, processes, and tools.
• Bachelor’s degree in Business Administration, Finance, Marketing or related field.

Responsibilities

• Support and maintain weekly, monthly, and quarterly business reporting.
• Develop dashboards and reports; present updates to executives.
• Analyze performance vs plans and explain variances.
• Lead multiple BI initiatives and ad-hoc projects.
• Forecasting model improvement and historical analysis.
• Collaborate with management to implement business processes and strategies.

Skills

Sales operations

Analytics

Reporting

Forecasting

Cross-functional collaboration

Stakeholder communication

Project management

Education

Bachelor’s degree in Business Administration, Finance, Marketing or related field

Tools

Power BI

Tableau

MS Dynamics

Excel

CRM systems

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

About The Position

The ideal candidate will be an expert on high-level analysis deriving conclusions from large underlying data sets, business intelligence, operations management, forecasting and presenting recommendations to management. In general, this person will help build and deliver timely and accurate business cadence reporting.

This position has EST business hours and is a part of a global team. This position will have occasional traveling as a part of the position.

Key Responsibilities

• Support and maintain the weekly, monthly and quarterly business reporting.
• Support and maintain reports and dashboards.
• Present and provide updates across teams and to Executive stakeholders.
• Analyze actual performance versus plans to explain any underlying variances in detail.
• Interface with teams on topics of attainment, tracks, pipeline, etc.
• Own and manage multiple BI initiatives and projects both on an ongoing and an ad-hoc basis.
• Analyze big data and create recommendations for the sales Ops teams, finance, and management.
• Continuously evolve forecasting models, analyze historic results, and make business recommendations.
• Working with the management team to develop, implement and manage the Business processes, systems, reports and strategies to meet organizational goals and initiatives.

Basic Qualifications

• 10 years of Experience in Sales Operations, providing analytical reporting and business insights.
• 10 years of Experience developing and optimizing business management systems, processes, and tools.
• Bachelor’s degree in Business Administration, Finance, Marketing or related field

Preferred Qualifications

• 10+ years of Experience in Sales Operations at a global organization.
• 10+ years of Experience working with MS Dynamics and modern CRM applications.
• Ability to work in an environment with multiple data sources and ability to produce concise reports.
• Comfort and Experience working on slide decks, utilizing O356 and Excel.
• Experience delivering Thought Leadership and executing on strategic initiatives and plans.
• Experience working with BI tools such as PowerBI and Tableau.
• Detail-oriented with excellent project management, organizational, and analytical skills.
• Demonstrated ability to partner with peers, senior management and other functional groups.
• Ability to multi-task in a rapidly changing work environment and balance competitive priorities.
• Ability to communicate with clarity and tact with management and peers.
• Ability to share credit for success and take accountability for missed deadlines.
• Self-motivated mindset with proactive planning.
• Superior verbal and written communication skills.
• Strong presentation skillset.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.