Sr. Manager, Technical PMO

Patterson Dental Supply, Inc.; United States; Remote; USD 139,000 - 186,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

PTO & holidays

Volunteer Time Off

Educational assistance

Parental leave

LifeWorks EAP

Patterson perks

Job summary

Patterson Dental Supply, Inc. is seeking a Senior Manager, IT PMO to lead enterprise PMO initiatives, drive standardization of project management, and align technology programs with business strategy.

You will guide portfolio oversight, governance, and strategic delivery across diverse teams. You will mentor project managers, promote process improvements, and advance AI-driven automation within development lifecycles while coordinating with Security, Legal, and Engineering to ensure guardrails

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, or related field.
• 8 years of project management, program management, PMO, or related experience.
• 3 years of leadership or people management experience.
• PMP/Agile/Scrum or related certification preferred.
• Strong leadership and cross-functional collaboration.

Responsibilities

• Lead the IT PMO by developing standards, templates, and governance practices for technology programs and projects.
• Partner with stakeholders to define roadmaps, priorities, and delivery expectations across multiple teams and business areas.
• Lead portfolio capacity planning, resource forecasting, and prioritization to optimize delivery.
• Establish and monitor PMO metrics, governance reviews, quality standards, and performance measures.
• Oversee a portfolio of large and complex technology initiatives with dependencies and risks.
• Consolidate portfolio data and present actionable insights for executive decisions.
• Provide proactive visibility into milestones, risks, and resource constraints to enable timely decisions.
• Identify opportunities to integrate AI and automation into the software lifecycle.
• Guide implementation of AI tools with guardrails and standards.
• Mentor project managers and promote adoption of standards across the organization.
• Comply with company policies and perform other duties as assigned.

Skills

Leadership

Stakeholder communication

Project management

AI familiarity

Cross-functional collaboration

Strategic thinking

Education

Bachelor's degree in IT/CS/Business

Job description

Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

The Senior Manager, IT Program Management Office (PMO) provides leadership to the IT PMO function, establishing, overseeing, and advancing programs. project management practices, governance frameworks, methodologies, performance measures, and reporting standards across the enterprise technology portfolio. This role guides portfolio-level oversight and visibility into priorities, dependencies, and risks. This role evaluates opportunities for process improvement and automation, guiding implementation and ensuring alignment with enterprise standards and governance.

Essential Functions

• Lead the IT Program Management Office (PMO) by developing and maintaining project management standards, methodologies, templates, and governance practices that enable consistent execution and oversight of technology programs and projects
• Partner with stakeholders and leaders to define roadmaps, priorities, and delivery expectations for initiatives spanning multiple teams, systems, and business areas to achieve project milestones, budget commitments, and business objectives
• Lead portfolio capacity planning, resource forecasting, and prioritization activities to optimize program delivery, balance organizational demand, and support achievement of strategic objectives
• Establish and monitor project management metrics, governance reviews, quality standards, documentation requirements, and performance measures that support effective decision-making, measure process improvements, and drive project delivery
• Oversee a portfolio of large and complex technology initiatives, including dependencies, risks, resource constraints, and execution trends across multiple technology projects to drive visibility and improve delivery performance
• Consolidate and analyze portfolio, program, financial, and performance data and present actionable insights that support executive decision-making and investment prioritization
• Provide proactive visibility into key milestones, dependencies, risks, resource constraints, and delivery tradeoffs, enabling timely decision-making and issue resolution to keeps complex initiatives on track
• Identify opportunities to integrate AI and automation across the software development lifecycle, guiding implementation from individual experimentation to repeatable practices
• Partner with Security, Legal, Engineering, and other stakeholders to guide implementation of AI tools and emerging technologies to ensure introduction with appropriate standards and guardrails
• Provide guidance, training, mentoring, and consultation by mentoring project managers, promoting adoption of standards, and improving project and program management capabilities across the organization
• Comply with Company and department policies and standards; performs other duties as assigned

People Management

Accountable for team staffing and managing direct reports to include development, performance management, goal setting, and other managerial duties. Ensures direct reports are aware of and follow ethical business practices and Company’s Code of Conduct to maintain a supportive and productive working environment.

Minimum Requirements

• Bachelor's Degree in Information Technology, Computer Science, Business, or related field; 8 years of project management, program management, PMO, or related experience
• 3 years of leadership or people management experience

Preferred Requirements

• Project Management Professional (PMP), Agile, Scrum, or related project management certification preferred

Skills and Abilities

• Proven experience leading complex technical initiatives across multiple engineering and product teams
• Strong understanding of software development, technical dependencies, release management, and engineering planning with the ability to lead complex, cross-functional IT initiatives
• Familiarity with AI and automation, including a practical understanding of how to integrate into engineering workflows
• Excellent communication skills to influence stakeholders of all levels and present complex technical information effectively
• Strong judgement to challenge priorities, assumptions, and timelines constructively
• Proven experience improving how organizations operate without introducing unnecessary overhead

Physical and Cognitive Demands

• Communicate/Hearing Frequently
• Communicate/Talking Frequently
• Learn New Tasks or Concepts Frequently
• Make Timely Decisions in the Context of a Workflow Frequently
• Complete Tasks Independently Frequently
• Constantly Maintain Focus
• Constantly Remember Processes & Procedures
• Constantly Stationary Position (Seated)
• Constantly Vision
• Constantly Hand/Eye Coordination
• Occasionally Bend
• Rarely Complete Tasks in a Noisy Environment
• Rarely Feeling/Grasping/Handling
• Rarely Move/Traverse
• Rarely Repetitive Motions
• Rarely Working Environment Hazards

Work Environment

• Hazards: Occasionally Environmental Conditions
• Remote: This position primarily completes work from a remote setting, most commonly, a home office. This may be referenced as flexible workplace.
• Travel Requirements: This position requires occasional travel (up to 10%)

What's In It For You

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program
• 401(k) Match Retirement Savings Plan
• Paid Time Off (PTO) Holiday Pay & Floating Holidays
• Volunteer Time Off (VTO)
• Educational Assistance Program
• Full Paid Parental and Adoption Leave
• LifeWorks (Employee Assistance Program)
• Patterson Perks Program

Compensation

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

$139,200.00 - $185,666.67

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

At Patterson Companies, we live our values everyday. With more than 8,000 employees worldwide, we're responsible for providing dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy.