Sr. Manager, Technical Delivery
Blue Shield of California
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Job summary
Stellarus seeks a Senior Manager, Technical Delivery to lead a team of Delivery Leads and own cross-functional program oversight. You will shape AI-forward delivery practices, coach leaders, and partner with the Director to advance Stellarus’s technology portfolio.
You will drive delivery quality, manage risks, and ensure alignment with enterprise reporting standards while guiding transformation across the organization.
Qualifications
- Bachelor’s degree or High School Diploma/GED with 4 years of additional experience.
- 8 years of prior relevant experience in technology delivery or program management.
- 4 years of direct people management experience with coaching growth.
- Experience managing a portfolio of concurrent programs across risk profiles.
- Strong executive communication skills for status materials to senior leadership.
- Experience with AI tools and prompt engineering in delivery workflows.
Responsibilities
- Directly manage a team of Technical Delivery Leads with guidance and coaching.
- Own portfolio-level oversight for cross-functional programs and Technology Enablement.
- Surface risks and delivery gaps to leadership on a structured cadence.
- Ensure artifacts and status materials meet reporting standards.
- Model AI-augmented delivery practices and coach teams to use enterprise AI tools.
- Collaborate with Director to execute broader AI adoption strategy.
- Enforce delivery standards across programs and support intake and reporting.
- Partner with Release & SCM on change management and release cadence.
- Build trust with program owners and represent delivery in forums.
- Support executive communications and workforce transitions as needed.
Skills
Education
Tools
Job description
The Technical Delivery organization serves as the execution backbone for Stellarus’s strategic technology portfolio, spanning directly owned and executed strategic initiatives as well as cross-functional programs tracked and coordinated across the enterprise. The Senior Manager, Technical Delivery will report to the Director of Technical Delivery. In this role you will lead a team of Technical Delivery Leads, own delivery management oversight for cross-functional programs and Technology Enablement initiatives and serve as a key escalation point and thought partner to the Director. Your leadership directly shapes how Technical Delivery operates at scale – building team capability, ensuring delivery consistency, and modeling the AI-forward practices that define how this organization works.
The Technical Delivery organization serves as the execution backbone for Stellarus’s strategic technology portfolio, spanning directly owned and executed strategic initiatives as well as cross-functional programs tracked and coordinated across the enterprise. The Senior Manager, Technical Delivery will report to the Director of Technical Delivery. In this role you will lead a team of Technical Delivery Leads, own delivery management oversight for cross-functional programs and Technology Enablement initiatives and serve as a key escalation point and thought partner to the Director. Your leadership directly shapes how Technical Delivery operates at scale – building team capability, ensuring delivery consistency, and modeling the AI-forward practices that define how this organization works.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
- Directly manage a team of Technical Delivery Leads, providing day-to-day direction, coaching, performance feedback, and career development support
- Own portfolio-level oversight for cross-functional programs and Technology Enablement initiatives, ensuring TDLs are tracking, reporting, escalating, and coordinating with platform and business owners at the expected standard
- Maintain portfolio health visibility across your assigned scope; proactively surface risks, resource conflicts, and delivery gaps to the Director on a structured cadence
- Ensure delivery artifacts, RAID logs, status materials, and executive briefings produced by TDLs are consistently high quality and aligned to Stellarus and Blue Shield of California reporting standards
- Model and advance AI-augmented delivery practices across the TD organization, including prompt engineering for delivery documentation, status generation, risk identification, and executive narrative development – and build team fluency in enterprise AI tools (Claude, Copilot, or equivalent)
- Partner with the Director of Technical Delivery to contribute to and execute Stellarus’s broader AI adoption strategy within the Technical Delivery organization
- Enforce consistent delivery standards across directly owned and cross-functional programs; support intake, portfolio classification, and reporting as the operating model matures
- Partner with Release & SCM management on change management coordination and release cadence for managed programs
- Build trust with Blue Shield of California program and platform owners as a reliable, senior delivery management partner; represent Technical Delivery in cross-functional forums as needed
- Support the Director with executive-facing materials, CIO-level briefings, and organizational communications; deputize for the Director as appropriate
- Support workforce transitions including contractor management, role realignments, and onboarding of new team members as the organization scales
- Bachelor’s degree or High School Diploma/GED and 4 years of additional experience in lieu of a degree
- 8 years of prior relevant experience in technology delivery, program management, or technology services with demonstrated progression in scope and responsibility
- 4 years of direct people management experience, with a track record of coaching and developing delivery practitioners (project managers, delivery leads, or similar roles)
- Demonstrated ability to manage a portfolio of concurrent programs across different risk profiles, stakeholder environments, and delivery models
- Strong executive communication skills – able to prepare and present crisp, credible status materials and recommendations to senior and C-suite leadership
- Proficiency with AI tools and prompt engineering – active experience using LLMs (e.g., Claude, ChatGPT, Microsoft Copilot) in delivery workflows, and demonstrated ability to coach others to do the same
- Experience building structure and operating models in newly formed, evolving, or matrixed organizations
- Healthcare technology experience (payer, provider, or health plan operations) – preferred, not required
- Background in or exposure to AI strategy, enterprise AI adoption programs, or AI-augmented delivery – preferred
- Experience in managed services, outsourced delivery, spinout, or enterprise transformation environments – preferred
- Familiarity with cloud modernization, enterprise SaaS, or large-scale platform programs – preferred
- Familiarity with JIRA, Smartsheet, Confluence, Azure DevOps, or similar delivery tooling – preferred
This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.
Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.
Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a health care experience deserving of their family, friends, and neighbors.
Stellarus is part of a family of organizations that is overseen by a nonprofit corporate entity named Ascendiun. The Ascendiun Family of Companies also includes Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan and Altais, a clinical services company.
Stellarus’ vision is to empower its customers to create a healthcare experience that is worthy of their family, friends, and neighbors. Stellarus’ objective is to offer innovative, modern, scalable solutions that challenge the health care status quo. This very closely aligns with Blue Shield of California’s vision by using innovation to improve quality, affordability, and experience for members.
To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.
At Stellarus, our core values of agility, trust, drive, courage and service shape our approach to developing innovative product offerings.
- For most teams, this means coming into the office two days per week.
- Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
- For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.
The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.
Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
Please click here for further physical requirement detail.
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
Job Identification : 20261454
Job Category : Information Technology
Posting Date : 2026-08-05T14:48:13+00:00
Job Schedule : Full time
Locations :
Oakland, CA, United States
CA, United States
Long Beach, CA, United States
El Dorado Hills, CA, United States
San Diego, CA, United States
Woodland Hills, CA, United States
Pay Range for California : $148940.00 to $223300.00
Pay Range for Bay Area : $167896.00 to $251720.00
Note : Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate experience, location (California, Bay Area, or outside California), and current employee salaries for similar roles.
Role can be filled by a candidate requiring sponsorship : No
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