Sr. Manager, TA Operations

6010-Biosense Webster Inc. Legal Entity; Raynham (MA); On-site; USD 122,000 - 245,000; Full time

Benefits offered by this job

401(k) retirement plan

Vacation 120 hours/year

Sick time 40 hours/year

Holiday pay 13 days/year

Parental Leave 480 hours/year

Bereavement Leave 240 hours

Job summary

Johnson & Johnson is seeking a Sr. Manager, TA Operations to optimize talent acquisition processes, systems, and data insights for a scalable recruiting function across a global healthcare organization.

You will lead transformation initiatives, drive operational excellence, and align TA strategies with business needs while managing a cross-functional team and collaborating with HR, IT, and business leaders.

Qualifications

• Bachelor’s degree in HR, Business Admin, or related field; MBA preferred.
• 8–10+ years in Talent Acquisition or HR Ops in a global organization.
• Experience analyzing recruitment data and translating insights into improvements.
• Strong project management and process-improvement skills.
• Experience leading teams in a matrixed environment.
• Strong stakeholder management and communication skills.
• Knowledge of TA technologies (ATS, HRIS, analytics).
• Experience supporting Latin America or global markets; healthcare/MedTech background; Lean Six Sigma.

Responsibilities

• Lead the design, implementation, and continuous improvement of TA processes, systems, and tools to enhance efficiency and scalability.
• Manage day-to-day TA operations, ensuring consistent execution of recruiting workflows, policies, and compliance standards.
• Partner with TA leadership and HR stakeholders to analyze workforce needs and align operational strategies with business objectives.
• Develop and track key recruiting metrics and dashboards, providing insights that inform decision-making and improve performance.
• Oversee TA technologies (e.g., ATS/HRIS) to ensure optimal functionality, data integrity, and user adoption.
• Drive continuous improvement initiatives by evaluating current programs and identifying opportunities based on industry best practices.
• Lead and mentor a team of TA operations professionals, fostering a culture of accountability, collaboration, and development.
• Collaborate cross-functionally with HR, IT, and business leaders to implement strategic TA initiatives and process enhancements.
• Ensure compliance with local labor laws and company policies related to recruitment and hiring activities.
• Support change management initiatives, including the implementation of new tools, processes, or organizational structures.

Skills

Talent Acquisition

HR Operations

Data analytics

Project management

Stakeholder management

Lean Six Sigma

Change management

Education

Bachelor’s degree in HR or Business Administration

MBA or Master’s degree preferred

Tools

ATS

HRIS

Analytics tools

Job description

Job Overview

The Sr. Manager, Talent Acquisition (TA) Operations plays a critical role in enabling a high‑performing, efficient, and scalable hiring function across the organization. This role focuses on optimizing TA processes, systems, and data insights to improve the candidate and hiring manager experience. The ideal candidate will drive operational excellence, lead transformation initiatives, and ensure alignment between TA strategies and business needs in a dynamic, global healthcare environment.

Key Responsibilities

• Lead the design, implementation, and continuous improvement of Talent Acquisition processes, systems, and tools to enhance efficiency and scalability.
• Manage day‑to‑day TA operations, ensuring consistent execution of recruiting workflows, policies, and compliance standards.
• Partner with TA leadership and HR stakeholders to analyze workforce needs and align operational strategies with business objectives.
• Develop and track key recruiting metrics and dashboards, providing insights that inform decision‑making and improve performance.
• Oversee TA technologies (e.g., ATS/HRIS) to ensure optimal functionality, data integrity, and user adoption.
• Drive continuous improvement initiatives by evaluating current programs and identifying opportunities based on industry best practices.
• Lead and mentor a team of TA operations professionals, fostering a culture of accountability, collaboration, and development.
• Collaborate cross‑functionally with HR, IT, and business leaders to implement strategic TA initiatives and process enhancements.
• Ensure compliance with local labor laws and company policies related to recruitment and hiring activities.
• Support change management initiatives, including the implementation of new tools, processes, or organizational structures.

Education and Experience

• Education: Bachelor’s degree required (Human Resources, Business Administration, or related field); Master’s degree or MBA preferred.
• Experience: Minimum 8–10 years of progressive experience in Talent Acquisition, HR Operations, or related field; proven experience managing TA operations, processes, and/or systems in a complex, global organization.
• Experience in analyzing recruitment data and translating insights into actionable improvements.
• Strong project management and process improvement skills.
• Experience leading teams and developing talent within a matrixed environment.
• Strong stakeholder management and communication skills, influencing at multiple levels.
• Knowledge of TA technologies (e.g., ATS, HRIS, analytics tools).
• Preferred experience supporting Latin America or global markets; background in healthcare, MedTech, or regulated industries; experience implementing TA technologies or leading digital transformation; familiarity with workforce planning and talent analytics; experience with Lean, Six Sigma.

Other Requirements

• Languages: English proficiency required in the US; Spanish proficiency required for the Bogota location.
• Travel: Up to 20% domestic and/or international.
• Certifications: HR or project management certifications (e.g., SHRM, PMP) preferred.

Benefits

• Base pay: $122,000 – $245,000.
• Participation in company retirement plan (401(k)) and long‑term incentive program.
• Vacation: 120 hours per calendar year.
• Sick time: 40 hours per calendar year (48 in Colorado, 56 in Washington).
• Holiday pay: 13 days per calendar year, including floating holidays.
• Work, Personal and Family Time: up to 40 hours per calendar year.
• Parental Leave: 480 hours within one year of birth/adoption/foster care.
• Bereavement Leave: 240 hours for an immediate family member, 40 hours for an extended family member per year.
• Caregiver Leave: 80 hours in a 52‑week rolling period.
• Volunteer Leave: 32 hours per calendar year.
• Military Spouse Time‑Off: 80 hours per calendar year.

Equal Opportunity Employer

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.