Sr. Manager Supply Chain - SOM

Kaiser Permanente; Pasadena (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

Kaiser Permanente Bernard J. Tyson School of Medicine (KPSOM) is seeking a Senior Manager, Supply Chain to lead end-to-end operations, including procurement, contracting, distribution, inventory, and supplier management.

The role drives best practices, regulatory compliance, and strategic partnerships with Kaiser Permanente to support academic, research, and administrative priorities. In collaboration with internal customers and external partners, the Senior Manager will guide operational

Qualifications

• High level expertise in supply chain management and procurement.
• Experience with contracting, budgeting, and vendor management.
• Leadership experience in a healthcare/education setting is preferred.

Responsibilities

• Develops and leads KPSOM supply chain strategies that align with organizational goals, Kaiser Permanente sourcing standards.
• Ensures high-quality customer service delivery by improving issue resolution and escalation handling.
• Oversees daily supply chain operations across procurement, sourcing, logistics, inventory, and service delivery.
• Leads end-to-end contracting processes including intake, scope, approvals, and renewals.
• Manages supplier and contract performance with metrics, compliance, and accountability.
• Drives operational performance by resolving escalations and improving procurement processes.
• Ensures purchasing practices align with national sourcing strategy and budget planning.
• Leads and develops a high-performing team through hiring, coaching, and performance management.
• Promotes talent development and succession planning and empowers staff.
• Provides analysis and reporting on utilization, cost, quality, and satisfaction.
• Coordinates data collection and prepares insights for leadership and partners.
• Leverages Kaiser Permanente National supply chain services resources for school operations.
• Builds strategic relationships with Kaiser Permanente and internal partners.
• Partners with internal customers to align supply chain solutions with budgets and compliance.
• Collaborates with legal, compliance, and finance to align terms and risk protections.
• Builds strong vendor partnerships and negotiates contracts for long-term value.
• Implements risk management frameworks and internal controls.
• Regularly evaluates supplier performance and market conditions to anticipate issues.

Skills

Leadership

Procurement

Contracting

Budget management

Supply chain management

Vendor management

Process improvement

Data analysis

Education

Bachelor's degree in Business Administration / Economics / Finance / Material Management / Operations Research

MBA or Master's in related field

Tools

Databases

Spreadsheets

Job description

Job Summary:

The Senior Manager, Supply Chain at the Kaiser Permanente Bernard J. Tyson School of Medicine (KPSOM) provides leadership and oversight of end-to-end supply chain operations, including procurement, contract development and administration, distribution, inventory management, and supplier management. This role leads the supply chain team in applying industry best practices and ensures that all functions are executed in a transparent, compliant, and efficient manner, supporting the schools academic, research, and administrative priorities in alignment with KPSOMs values, policies, and enterprise standards. The Senior Manager facilitates business reviews and drives the implementation of initiatives to streamline systems, improve performance, and advance a future-state supply chain model. This role emphasizes strong relationship management and strategic partnership with Kaiser Permanente, ensuring alignment with organizational standards and driving collaborative outcomes.

In close partnership with KPSOM internal customers and external partners, the Senior Manager drives operational excellence, ensures regulatory compliance, and advances integrated supply chain strategies that enhance service delivery and organizational effectiveness.

Essential Responsibilities:

• Develops and leads KPSOM supply chain strategies that align with organizational goals, Kaiser Permanente sourcing standards, ensuring scalability, operational efficiency, and long-term operational needs.

• Ensures high-quality customer service delivery by improving the resolution of issues and serving as a key escalation point for complex customer concerns.

• Oversees daily supply chain operations across procurement, sourcing, logistics, inventory, and service delivery to ensure accurate, timely, and compliant support for school operations.

• Leads the end-to-end contracting process, including intake, scope definition, business term review, stakeholder approvals, status tracking, implementation support, and renewals in accordance with organizational policies and delegated authority.

• Manages supplier and contract performance by monitoring service expectations, performance metrics, documentation standards, compliance requirements, and vendor accountability.

• Drives operational performance by resolving escalations, streamlining workflows, improving procurement processes, identifying cost reduction opportunities, and strengthening service level performance.

• Ensures purchasing practices align with Kaiser Permanentes national sourcing strategy, optimizes purchase request processes, supports standardized procurement strategies, reduces costs, safeguards assets, and uses KP Sourcing service level agreements and budget planning to organize work and improve performance across the school.

• Leads and develops a high-performing team through hiring, onboarding, coaching, performance management, training, resource planning, accountability, and succession planning.

• Promotes talent development and succession planning, sets performance expectations across teams, and empowers staff to make decisions and resolve escalations effectively.

• Provides analysis and reporting on utilization, quality, cost, customer satisfaction, and operational performance metrics to inform supply chain decisions and continuous improvement priorities.

• Coordinates data collection integrates results across projects, and prepares actionable insights for leadership, stakeholders, and operational partners.

• Leverages Kaiser Permanente National supply chain services resources and enterprise partnerships to support procurement, sourcing, contract coordination, and supply chain service delivery for the school.

• Builds and maintains strategic relationships with Kaiser Permanente, KPSOM departments, operational leaders, and external partners to align supply chain services with school priorities.

• Partners with internal customers to assess business needs, clarify service expectations, and align supply chain solutions with budgetary, compliance, and operational requirements.

• Partners with legal, compliance, finance, and operational stakeholders to align contract terms, service expectations, risk protections, compliance monitoring, and vendor performance with business and departmental needs.

• Build strong vendor partnerships and negotiate contracts that support long-term value, quality, and service excellence.

• Implement risk management frameworks, internal controls, and contingency plans to minimize disruptions and ensure continuity of operations.

• Regularly evaluates supplier performance, market conditions, and operational vulnerabilities to anticipate and address potential issues before they impact service delivery.

Basic Qualifications:

Experience

• Minimum seven (7) years of experience in purchasing, contracting, negotiations, material management, logistics, finance, or a directly related field.

• Minimum four (4) years of experience managing operational or project budgets.

• Minimum four (4) years of experience working with databases and spreadsheets.

• Minimum three (3) years of progressively responsible experience in a leadership or management role with direct reports

Education

• High School Diploma/GED.

• Bachelors degree in business administration, Economics, Finance, Material Management, Operations Research, or related field, OR four (4) years related experience.

License, Certification, Registration

• N/A

Preferred Qualifications:

• Masters degree in supply chain management, business administration, business operations, or a related field

• Three (3) years of experience in healthcare, higher education, or another heavily regulated industry (e.g., Banking, Manufacturing).

• Four (4) years of experience working cross-functionally across departments, functions, or business lines.

• Six (6) years of experience with databases and spreadsheets.

• Three (3) years of experience in project management.

• Four (4) years of experience in supply chain/logistics process improvement.

• Five (5) years of experience implementing large or complex projects or programs, including designing and evaluating for scale based on the size of implementation.

• Five (5) years of experience managing operational or project budgets.

• Certified Professional in Supply Chain Management (CPSM).

• Lean/Six Sigma or related certification.

• Purchasing Manager certification.

• Project Management Professional (PMP) or equivalent project/program management certification (e.g., Agile, SCRUM).

COMPANY: KAISER

TITLE: Sr. Manager Supply Chain - SOM

LOCATION: Pasadena, California

REQNUMBER: 1440461

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.