Sr. Manager, Software Engineering - Lead Platform

ZipRecruiter; Raleigh (NC); Remote; USD 150,000 - 170,000; Full time

Job summary

A leading company in senior care solutions is seeking a Senior Manager to lead engineering teams across their Lead Platform products. This role involves developing scalable solutions, fostering a culture of accountability, and ensuring alignment of technology with business goals. Ideal candidates are experienced in leading high-performance teams and driving innovation in fast-paced environments.

Benefits

401(k) plus match

Dental insurance

Health insurance

Vision insurance

Paid Time Off

Qualifications

• 3+ years of experience managing high performance engineering teams.
• Strong understanding of metrics and analytics for data-driven decisions.
• Experience developing high traffic applications.

Responsibilities

• Lead and elevate engineering teams across Lead Platform products.
• Encourage experimentation with new technologies.
• Drive technical strategy and roadmap.

Skills

Leadership

Project Management

Communication

Collaboration

Change Management

Education

Bachelor’s Degree in Computer Science

Equivalent experience

Tools

Jira

AWS

Docker

CI/CD

Job description

Job DescriptionJob DescriptionCompany Description

About A Place for Mom:

A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of , equity, and .

Our employees live the company values every day:

• Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
• Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
• Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
• Win The Right Way: We see organizational integrity as the foundation for how we operate.
• Embrace Change: We innovate and constantly evolve.

Job Description

We’re looking for a dynamic and technically savvy Senior Manager to lead and elevate our engineering teams across our Lead Platform products. This is a unique opportunity for a people leader who excels in fast-moving, self-direct environments and is energized by building systems and processes where they don’t yet exist.

The Lead Platform products serve as the central hub for managing and processing incoming family inquiries. These services include lead capture, routing, and tracking functionalities, ensuring that each lead is efficiently directed to the appropriate internal team allowing for the best possible family experience.

Reporting to the Director of Software Engineering – Lead Platform, you’ll be both a strategic driver and tactical executor, rolling up your sleeves to build robust lead platform capabilities that enable our incredible senior living advisors to provide a world class experience for families.

This role is ideal for someone who thrives in dynamic environments, brings ownership to evolving teams, and sees change as a chance to create something better.

Who you are:

You’re a builder at heart — someone who loves finding opportunity in complexity and unclear situations, and has a track record of turning undefined processes into well-oiled systems. You know how to lead with influence, bring people along through change, and create a culture of accountability, quality, and continuous improvement.

You understand the future vision of your product area and direct the team in building iterative, scalable solutions for the present and future business opportunities. You will leverage your technology experience to direct your team in evaluating and selecting the latest technologies, architectural frameworks, and design patterns for implementation. Your role will involve providing visionary leadership and direction to a dedicated team of engineers focused on the mission of engaging families looking for senior living solutions.

The ideal candidate is an outcome-oriented, technology-focused people leader with significant experience building and managing high performance teams and demonstrating a strong partnership with stakeholders, ensuring alignment between technological innovation and business goals.

What you will do:

• Encourage your team to experiment and innovate with new technologies, build proof of concept, and present the results to your peers and leadership across the Tech organization
• Partner with other directors and tech leads across Tech to understand cross-team dependencies, validate feature proposals, and drive system improvements.
• Provide the team with the coaching, confidence, and motivation to make decisions independently that lead to their personal and professional success.
• Responsible for the team’s technical strategy and roadmap - driving towards business outcomes and tracking success metrics in close collaboration with other Engineering Managers, Product Partners, and stakeholders and aligning work to achieving those metrics.
• Professionally develop engineers on your team by helping them build and execute personal development plans that map to our organization goals. Aggressively recruit and hire talented engineers.
• Work closely with Product Partners and Stakeholders to ensure that the company objectives are met on time while simultaneously balancing necessary engineering requirements and influencing the overall technical direction and user experience of our website.
• Influence culture and team norms—helping the Lead Platform organization mature its engineering and delivery practices with empathy, curiosity, and grit.

Qualifications

• Bachelor’s Degree in Computer Science or Engineering or 3 years of equivalent experience
• 3+ years of experience working on or managing high performance engineering teams, preferably developers and QA engineers in a combined team
• Experience leading teams developing modern, high traffic applications and backend services, preferably using Node/TypeScript
• Strong understanding of project management software, preferably Jira
• Strong understanding of metrics and analytics to guide data driven decisions
• Understanding of API architecture including REST and GraphQL
• Understanding of data collection and storage methodologies and tools like MySQL / PostgreSQL / MongoDB / Elasticsearch
• Understanding of AWS Services, Docker Containers, and CI/CD
• A proven ability to navigate ambiguity, define direction, and align teams around team goals.
• Experience working in Agile environments, with a strong grasp of SDLC and continuous delivery.
• Excellent communication, collaboration, and leadership skills—you inspire trust, create clarity, and drive change.
• Familiarity with AI-driven development

Compensation

• Base Salary: $150,000 to $170,000 + 20% Bonus
• Benefits:
  • 401(k) plus match
  • Dental insurance
  • Health insurance
  • Vision Insurance
  • Paid Time Off

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Additional Information

A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview.

If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.

All your information will be kept confidential according to EEO guidelines.

A Place for Momuses E-Verifyto confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visitwww.dhs.gov/E-Verify.