Sr. Manager, Software Development

Liquidity Services; Plano (TX); Hybrid; USD 160,000 - 230,000; Full time

Job summary

Liquidity Services is seeking a Sr. Manager, Software Development to lead the Software Solutions team for the Auction.IO marketplace platform. This senior role oversees people, architecture, delivery, quality, security, and reliable operation across U.S.

and India engineering teams. Hybrid role based in Richardson, TX, focusing on scalable multi-tenant SaaS, platform modernization, and client onboarding efficiency.

Qualifications

• Bachelor's degree in computer science, software engineering, information systems, or related field, or equivalent practical experience.
• 10+ years of progressive software engineering, including 5+ years leading engineering teams.
• Proven accountability for a production SaaS platform and distributed engineering organization.
• Experience scaling multi-tenant, transaction-intensive software in ecommerce/marketplaces.

Responsibilities

• Recruit, lead, coach, and retain a geographically distributed engineering team.
• Establish roles, goals, performance expectations, and career development plans.
• Manage engineering capacity across development, implementations, production, and modernization.
• Translate business strategy into engineering roadmap, staffing, and delivery commitments.
• Define and monitor delivery metrics, risks, and tradeoffs clearly.
• Own architecture and multi-year technical roadmap for Auction.IO.
• Establish governance, standards, and build-vs-buy decisions.

Skills

Leadership

Team management

SaaS architecture

Cloud architecture

CI/CD

Security

Incident management

Vendor management

Stakeholder management

AI-enabled features

Performance optimization

Distributed teams

Education

Bachelor's degree in CS

Advanced degree preferred

Tools

Node.js

Express.js

Next.js

React

JavaScript

TypeScript

MySQL

MongoDB

REST API

GraphQL

Job description

Job Description

The Sr. Manager, Software Development is the senior engineering leader for the Software Solutions business and is accountable for the people, architecture, delivery, quality, security, and reliable operation of the Auction.IO marketplace platform. This role leads a geographically distributed U.S. and India engineering organization responsible for designing, delivering, operating, and continuously improving a multi-tenant SaaS platform that supports online auction businesses.

Job Description

The Sr. Manager, Software Development is the senior engineering leader for the Software Solutions business and is accountable for the people, architecture, delivery, quality, security, and reliable operation of the Auction.IO marketplace platform. This role leads a geographically distributed U.S. and India engineering organization responsible for designing, delivering, operating, and continuously improving a multi-tenant SaaS platform that supports online auction businesses.
The leader will establish the technical vision and engineering operating model required to scale Auction.IO to support approximately 1,000 clients while improving delivery predictability, client onboarding efficiency, platform availability, performance, security, maintainability, and cost effectiveness. The role balances product roadmap delivery, client commitments, technical debt, operational support, and long‑term platform modernization.
The ideal candidate is a pragmatic, hands‑on technology leader who can move effectively between architectural discussions with engineers, roadmap and investment decisions with business leaders, and implementation or solution discussions with clients. Success will be measured through team development and retention, roadmap delivery, release quality, service availability, incident recovery, security remediation, technical-debt reduction, and progress toward scalable client growth.
This hybrid role is located in our Richardson, TX office.

Responsibilities

• Recruit, lead, coach, and retain a high‑performing, geographically distributed engineering team, developing strong technical leaders and reducing reliance on individual subject‑matter experts.
• Establish clear roles, goals, performance expectations, career development plans, succession plans, and an engineering culture grounded in accountability, collaboration, inclusion, continuous improvement, and measurable outcomes.
• Manage engineering capacity across product development, client implementations, production support, platform modernization, security, and technical‑debt reduction.
• Partner with product management, sales leadership, and offshore delivery manager to translate business strategy and the product roadmap into an achievable engineering roadmap, staffing plan, release plan, and delivery commitments.
• Establish reliable estimation, prioritization, development, testing, release, and change‑management practices; identify delivery risks early and communicate tradeoffs, dependencies, and corrective actions clearly.
• Define and monitor engineering measures such as delivery predictability, deployment frequency, lead time, escaped defects, system availability, incident recovery time, security remediation time, and technical‑debt reduction.
• Own the target architecture and multi‑year technical roadmap for Auction.IO, including multi‑tenancy, tenant isolation, configuration, extensibility, integrations, data management, performance, resilience, and operational scalability.
• Establish architecture principles, design‑review practices, technical documentation standards, technology‑selection criteria, and build‑versus‑buy decision processes.
• Ensure the platform supports efficient client onboarding and configuration without unnecessary client‑specific customization, while preserving backward compatibility, upgradeability, and sustainable operation across a growing client base.
• Modernize the software development lifecycle through appropriate use of infrastructure as code, CI/CD, automated testing, observability, secure coding practices, and AI‑assisted development tools.
• Set and enforce standards for code quality, unit and regression test coverage, peer review, dependency management, vulnerability remediation, performance engineering, and maintainability.
• Establish service‑level objectives, operational‑readiness criteria, monitoring, alerting, incident‑response, backup, disaster‑recovery, and business‑continuity practices appropriate for a multi‑tenant SaaS marketplace.
• Lead the technical response to major production incidents and ensure timely root‑cause analysis, corrective actions, ownership, communication, and follow‑through to prevent recurrence.
• Partner with Security and Infrastructure teams to ensure the platform meets applicable enterprise, contractual, privacy, and compliance requirements.
• Partner with Client Services and implementation teams to define technically viable solutions, estimates, integration approaches, data migrations, and implementation plans.
• Participate in strategic client discussions, solution reviews, sales or renewal support, and escalations where senior technical leadership is required; explain constraints, alternatives, risks, and tradeoffs in business terms.
• Establish governance for client‑specific requests to protect the product roadmap, reduce platform fragmentation, and promote reusable product capabilities.
• Manage strategic engineering vendors and partners, including performance, delivery quality, contractual commitments, dependencies, and risk.
  

Supervisory Responsibilities

• Directly and indirectly supervises a geographically distributed engineering organization that may include technical leads, software engineers, quality‑assurance engineers, contractors, and strategic delivery partners.
• Responsible for hiring, onboarding, goal setting, performance management, coaching, career development, succession planning, workforce planning, and, when necessary, corrective action for the software development organization.
  

Qualifications

Education/ Experience:

• Bachelor’s degree in computer science, software engineering, information systems, or a related discipline, or equivalent practical experience; advanced degree preferred.
• 10+ years of progressive software engineering experience, including 5+ years leading engineering teams and technical leaders.
• Demonstrated accountability for a production SaaS platform and a geographically distributed engineering organization.
• Proven success scaling multi‑tenant, transaction‑intensive software, preferably in e‑commerce, marketplaces, payments, or related digital platforms.
  

Skills

• Demonstrated ability to lead, develop, and retain geographically distributed engineering teams, including U.S.-and India-based employees, contractors, managers, technical leads, developers, QA engineers, and DevOps or site‑reliability functions.
• Proven ability to improve delivery predictability, software quality, engineering productivity, production reliability, and technical‑debt management.
• Strong knowledge of multi‑tenant SaaS architecture, tenant isolation, configuration management, API ecosystems, third‑party integrations, data migration, high availability, performance engineering, capacity planning, and disaster recovery.
• Strong knowledge of cloud architecture, infrastructure as code, CI/CD, automated testing, observability, containerization, and modern application deployment practices.
• Deep technical experience with modern, currently supported versions of Node.js, Express.js, Next.js, React, JavaScript, and TypeScript.
• Experience with relational and NoSQL databases, including MySQL and MongoDB, and with REST and GraphQL API design.
• Ability to guide performance optimization for high‑concurrency, public‑facing web applications and transaction‑intensive workloads.
• Strong understanding of secure software development, OWASP risks, identity and access controls, privacy, dependency management, vulnerability remediation, and enterprise security standards.
• Experience establishing architecture governance, engineering standards, software development lifecycle controls, technical‑debt practices, and measurable engineering objectives.
• Experience with incident management, root‑cause analysis, service‑level objectives, operational readiness, monitoring, and production support for business‑critical platforms.
• Experience managing budgets, vendors, contractors, cloud consumption, and blended internal and external workforces.
• Strong business acumen and stakeholder‑management skills, with the ability to translate technical options, risks, and tradeoffs into clear business terms for executives, clients, and non-technical partners.
• Familiarity with marketplace capabilities such as payments, identity, fraud prevention, search, catalog management, notifications, integrations, and back‑office workflows.
• Practical experience with AI‑enabled product features, including vector search or image recognition, and with secure, effective use of AI‑assisted software development tools.