Sr. Manager, Site Reliability Engineering (DevOps)

pennmutual; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

Penn Mutual seeks a Sr. Manager, Site Reliability Engineer (DevOps) to lead a first-level team enabling secure, reliable software delivery across Penn Mutual's technology environment.

You will manage DevOps engineers supporting CI/CD platforms, automation, cloud enablement, release engineering, and developer tooling. As a technical leader, you will guide architecture, drive automation strategy, and partner with SRE, Infrastructure, Security, and Engineering to improve delivery velocity,

Qualifications

• 10+ years in DevOps, SRE, or related field.
• 2+ years in people leadership.
• Practical knowledge of CI/CD, IaC, cloud services, release engineering, and observability.
• Experience with enterprise tech standards, governance, and risk.

Responsibilities

• Lead engineers and set team goals and performance feedback.
• Oversee CI/CD pipelines, deployment automation, and release readiness.
• Advise on automation, architecture, and security practices.
• Collaborate with architecture, security, QA, and risk teams.
• Drive continuous improvement and operational resilience.

Skills

CI/CD

IaC

Cloud services

Observability

DevSecOps

Leadership

Incident management

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, or related field

Tools

AWS

CI/CD platforms

Infrastructure as Code

Container platforms

Observability tools

Security scanning

Secrets management

Job description

Job Description:

Job Summary

The Sr. Manager, Site Reliability Engineering (DevOps), leads a first-level team responsible for enabling secure, reliable, and efficient software delivery across Penn Mutual's technology environment. This role manages DevOps engineers who support CI/CD platforms, infrastructure automation, cloud enablement, release engineering, deployment standards, developer tooling, and operational support.

The Sr. Manager is accountable for team execution, service quality, process discipline, and continuous improvement. This role is expected to lead by example through active, hands‑on technical engagement, helping guide complex work, remove delivery obstacles, and reinforce engineering standards. As a technical leader, you will influence architecture, drive automation strategy, and partner closely with SRE, development, and other infrastructure teams to improve delivery velocity, operational resilience, and developer experience.

Key Responsibilities

• -Lead, coach, and develop DevOps engineers through goal setting, performance feedback, career development, workload planning, and delivery oversight.
• -Lead by example by remaining hands‑on with critical technical work, providing practical guidance, reviewing designs and automation patterns, and modeling the engineering discipline expected of the team.
• -Translate DevOps strategy and roadmap priorities into clear team plans, measurable deliverables, and sustainable operating practices.
• -Manage daily operations for Penn Mutual's DevOps‑supported services, including CI/CD pipelines, deployment automation, infrastructure automation, release support, developer tooling, and production readiness practices.
• -Drive consistent use of Infrastructure as Code, DevSecOps practices, automated testing, reusable deployment patterns, secure configuration, secret management, monitoring, and documentation.
• -Partner with Software Engineering, SRE, Infrastructure, Architecture, Information Security, QA, Change Management, Risk, and Audit to improve deployment reliability, release safety, compliance readiness, and operational resilience.
• -Support AWS cloud adoption and modernization by enabling standardized automation, secure delivery pipelines, environment management, observability, tagging, cost awareness, and operational support models.
• -Use metrics, incident trends, stakeholder feedback, and platform health indicators to improve team performance, reduce manual toil, and strengthen service quality.
• -Participate in incident reviews, problem management, corrective action planning, ITIL change governance, audit discussions, vendor coordination, and operational improvement initiatives.

Sr. Manager, Site Reliability Engineer (DevOps)

Minimum Qualifications

• - Bachelor's degree in Computer Science, Engineering, Information Systems, or related field; or equivalent practical experience.
• - 10+ years of experience in DevOps, SRE, platform engineering, cloud engineering, infrastructure, software engineering, enterprise operations, or a related technology discipline.
• - 2+ years of experience leading engineers, managing technical work, or serving in a formal or informal people leadership role.
• - Practical knowledge of CI/CD, Infrastructure as Code, cloud services, release engineering, deployment automation, observability, DevSecOps practices, and operational support.
• - Experience applying standards, controls, documentation, metrics, production readiness practices, and continuous improvement methods in an enterprise technology environment.
• - Strong communication and collaboration skills, with the ability to manage priorities and explain technical issues in terms of business impact, risk, and operational outcomes.
• - Working knowledge of IT service management, incident management, change management, compliance, audit readiness, business continuity, and technology risk practices.
• - Strong problem‑solving skills with the ability to analyze complex technical problems and propose/implement effective solutions.

Preferred Qualifications

• - Experience supporting DevOps, platform engineering, cloud enablement, application modernization, or developer productivity initiatives in a regulated enterprise environment.
• - Hands‑on experience with AWS, CI/CD platforms, Infrastructure as Code, container platforms, observability tools, security scanning, secrets management, and automated deployment practices.
• - Experience embedding security, compliance, logging, monitoring, disaster recovery, tagging, and cost management expectations into cloud and DevOps delivery practices.
• - Experience with automation workflows, agents, and other toil‑reduction tools.
• - Experience improving release quality, change success rates, deployment frequency, incident reduction, automation maturity, and developer self‑service capabilities.
• - Relevant certifications or demonstrated expertise in cloud, DevOps, platform engineering, containerization, security, IT service management, or reliability engineering.
• - Knowledge of Agil