Sr Manager, Sales - Tool Connect (Construction Technology - DEWALT)

Stanley Black & Decker; United States; Remote; USD 130,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Employee Stock Purchase Plan

Paid time off

Tuition reimbursement

Tool discounts

Job summary

Stanley Black & Decker is seeking a Sr Manager, Sales - ToolConnect (DEWALT) to lead the commercial execution for ToolConnect, driving revenue growth, adoption, retention, and team performance in a remote/field setting. You’ll manage Account Executives and a Customer Success Manager, shape a high-performance sales culture, and partner with cross-functional teams to deliver exceptional customer outcomes.

The role reports to the Director, Customer Experience and requires 8+ years in sales or

Qualifications

• Bachelor's degree in business, marketing, management, or related field.
• A minimum of 8 years' experience in Sales or Business development, including Sales Leadership experience.
• Experience leading and developing customer-facing commercial teams, including quota-carrying sellers and/or customer success professionals.
• Demonstrated success executing sales strategies that drive revenue growth, customer acquisition, and retention.
• Strong leadership, coaching, and performance management skills with the ability to motivate teams and develop talent.
• Experience with pipeline management, forecasting, CRM discipline, and sales performance metrics.
• Strong cross-functional collaboration skills across sales, marketing, product, operations, and customer experience.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Strong analytical and problem-solving skills with the ability to translate data into action.

Responsibilities

• Lead the ToolConnect sales team, including Account Executives to achieve revenue, growth, and retention objectives.
• Execute the commercial strategy for ToolConnect in alignment with broader Construction Technology and DEWALT priorities.
• Establish clear performance expectations, coach team members, and foster a high-accountability, high-engagement sales culture.
• Drive pipeline generation, opportunity management, forecasting discipline, and conversion performance across the sales funnel.
• Partner with Customer Success to strengthen onboarding, adoption, expansion, renewal, and overall customer lifetime value.
• Collaborate with marketing, product, customer experience, operations, and other cross-functional partners to improve go-to-market effectiveness.
• Identify market opportunities, customer needs, and competitive insights to inform sales strategy and business planning.
• Build and refine sales processes, tools, metrics, and reporting to improve productivity and visibility.
• Support strategic customer and partner engagements, including senior-level relationship management where appropriate.

Skills

Leadership

Sales leadership

Forecasting

CRM discipline

Cross-functional collaboration

Negotiation

Stakeholder management

Data-driven decision making

Education

Bachelor's degree in business/marketing/management

Tools

CRM systems

Sales analytics tools

Job description

Sr Manager, Sales - ToolConnect (DEWALT) - Remote/Field

Come build something that matters.It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:

The Sr Manager, Sales - ToolConnect (DEWALT) will lead the commercial execution for ToolConnect, driving revenue growth, customer adoption, retention, and sales team performance across the business. This role is responsible for leading a team made up of Account Executives and a Customer Success Manager, building a high-performance sales culture, and partnering cross-functionally to deliver an outstanding customer experience and scalable growth. This role will report to the Director, Customer Experience (Construction Technology - DEWALT).

You’ll get to:

• Lead the ToolConnect sales team, including Account Executives to achieve revenue, growth, and retention objectives.
• Execute the commercial strategy for ToolConnect in alignment with broader Construction Technology and DEWALT business priorities.
• Establish clear performance expectations, coach team members, and foster a high-accountability, high-engagement sales culture.
• Drive pipeline generation, opportunity management, forecasting discipline, and conversion performance across the sales funnel.
• Partner closely with Customer Success to strengthen onboarding, adoption, expansion, renewal, and overall customer lifetime value.
• Collaborate with marketing, product, customer experience, operations, and other cross-functional partners to improve go-to-market effectiveness and customer outcomes.
• Identify market opportunities, customer needs, and competitive insights to help inform sales strategy and business planning.
• Build and refine sales processes, tools, metrics, and reporting to improve productivity, visibility, and decision-making.
• Support strategic customer and partner engagements, including senior-level relationship management where appropriate.
• Ensure the team delivers a professional, consistent, and customer-centric experience throughout the buyer and customer journey.
• Contribute to annual planning, target setting, account strategy, and resource planning for the ToolConnect business.
• Champion continuous improvement, change leadership, and effective communication across the team.
• Other duties as assigned.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• Bachelor's degree in business, marketing, management, or a related field, or equivalent combination of education and experience.
• A minimum of 8 years' experience in Sales or Business development, including Sales Leadership experience
• Experience leading and developing customer-facing commercial teams, including quota-carrying sellers and/or customer success professionals.
• Demonstrated success executing sales strategies that drive revenue growth, customer acquisition, and retention.
• Strong leadership, coaching, and performance management skills with the ability to motivate teams and develop talent.
• Experience with pipeline management, forecasting, CRM discipline, and sales performance metrics.
• Strong cross-functional collaboration skills and the ability to work effectively across sales, marketing, product, operations, and customer experience teams.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Strong analytical and problem-solving skills with the ability to translate data into action.
• Ability to operate effectively in a fast-paced, evolving, and technology-enabled business environment.
• Preferred: experience in SaaS, connected products, construction technology, jobsite technology, or subscription-based business models.
• Preferred: experience supporting commercial growth for digital solutions, software-enabled products, or connected tool ecosystems.
• Preferred: experience working with enterprise, channel, or mid-market customers in construction, industrial, or related sectors.

Travel requirements - 40% Travel Required

The Details:

You’ll receive a competitive salary and a great benefits plan, including:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be - and stay. Being part of our team means you’ll get to:

Grow: Be part of our global company with 2