Sr Manager, Revenue Operations (ROPS)

DaVita Kidney Care; United States; Remote; USD 78,000 - 131,000; Full time

Job summary

An established industry player is seeking a Senior Manager for their Credits team within Revenue Operations. This role involves strategic oversight of business lanes, driving innovation, and managing large projects. The ideal candidate will excel in communication, problem-solving, and team development, fostering a culture of collaboration and high performance. With a focus on enhancing patient care, this position offers a chance to make a significant impact while working in a dynamic environment. If you are passionate about leadership and operational excellence, this opportunity is perfect for you.

Benefits

Medical benefits

Dental benefits

Vision benefits

401(k) match

Paid time off

Family resources

EAP counseling sessions

Maternity/paternity leave

Professional development programs

Qualifications

• 5-7 years of leadership experience with direct reports required.
• Strong knowledge of healthcare revenue cycle in Collections and/or Credits.

Responsibilities

• Drive operational results and motivate the team to exceed expectations.
• Generate strategic insights and deliver persuasive recommendations.

Skills

Leadership

Project Management

Communication Skills

Strategic Thinking

Collaboration

Education

High School Diploma

Bachelor's Degree in related field

Tools

Microsoft Office

Job description

Posting Date

04/11/2025

3201 S 323rd St, Federal Way, Washington, 98001-5023, United States of America

DaVita is hiring a Senior Manager for our Credits team within Revenue Operations. This position is responsible for the strategic and operational oversight of government and non-government business lanes. We are looking for a leader that gets excited about driving innovation to reduce overall inventory, looks for bulk remediation opportunities and is fluent in maximizing their workforce. This individual will manage large projects and collaborate across multiple lanes of the revenue cycle. Communications will be tailored to differing audiences, from Senior Leadership to frontline teammates, and there will be ample opportunities to deliver persuasive recommendations to our Regulatory and Compliance teams. In addition, this leader should have a passion for solving complex problems, people development and an ability to work well as part of a fast-paced team.

Overall focus is on supporting Revenue Operations in its mission to Enable the Village to Give Life. This position reports to a Director, Revenue Operations and may lead direct reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Drives Operational Results

• Sets team goals to achieve key objectives and motivates team to exceed expectations
• Takes full accountability for multiple levers within team’s MYOs
• Identifies, leads and manages large projects with various participants and stakeholders
• Prioritizes competing priorities to deliver on deadlines with minimal interventions
• Consistently prepares and delivers effective communications tailored to audience

Leadership & Team Development

• Builds high performing teams and develops leaders
• Cultivates a diverse professional network to complete work and seek input
• Ensures self and teammates use coaching and feedback through a consistent process
• Effectively inspires team to support leadership vision; influences change

Generates Strategic Insights

• Consistently and independently generates meaningful insights for team
• Translates high-level strategy and complex insights into actionable opportunities
• Identifies and engages stakeholders to create high level of collaboration
• Delivers persuasive recommendations to senior audiences
• Other duties as assigned

EDUCATION AND EXPERIENCE

• 5 to 7 years in Leadership with direct reports – Required
• High School Diploma/equivalency – Required
• Bachelor’s Degree in related field – Preferred
• Intermediate proficiency in all Microsoft Office applications – Required
• Strong knowledge of healthcare revenue cycle in Collections and/or Credits – Required

Here is what you can expect when you join our Village:

• A "community first, company second;" a culture based on Core Values that really matter
• Clinical outcomes consistently ranked above the national average
• Award-winning education and training across multiple career paths to help you reach your potential
• Performance-based rewards based on stellar individual and team contributions
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

#LI-TT1

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

$78,000.00-$131,000.00 / year

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.