Sr Manager, Program Management

Amazon Inc.; Reading (Berks County); On-site; USD 150,000 - 202,000; Full time

Job summary

Amazon.com Services LLC in Reading, PA is seeking a strategic leader to drive IXD initiatives, internal communications, and business operations. You will build data-driven recommendations, track KPIs, and partner with ACES, AFT, Internal Communications and peers to align priorities and change management.

This role sits in a high-visibility team, demanding lean methods, executive briefings, and cross-functional collaboration across global units. Travel up to 50% is expected.

Qualifications

• Experience leading large teams in logistics or supply chain.
• Strong data analysis and problem-solving skills.
• Excellent written and verbal communication for executive briefings.

Responsibilities

• Lead a team of program managers and set operating rhythms.
• Evaluate current state using lean techniques and data analysis.
• Design process improvements with systems or design thinking.
• Facilitate kaizen and continuous improvement events.
• Collaborate with cross-functional teams to drive network-wide improvements.
• Communicate with business leaders to impact critical initiatives.
• Engage other Amazon units globally to share best practices.
• Deliver weekly executive briefings, verbal and written.
• Travel up to 50% as required.

Skills

Team leadership

Data analysis

Cross-functional collaboration

Process improvement

Executive briefings

Education

Bachelor's degree or Advanced Degree

Job description

Job ID: 10581424 | Amazon.com Services LLC

This leader will drive strategic initiatives, internal communications and business operations for the IXD organization. This is a highly strategic and facilitative position that requires a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role. This includes identifying issues that impede business group success and provide solutions/recommendations. Problem solving: Take on key business questions and drive to recommendations and execution. This includes the ability to source and collect data, analyze or build models to interpret data, and drive to action, including the creation of materials to drive cross-functional leadership teams to make decisions. Business Measurement: You will have accountability for tracking overall goals and KPIs for the organization. Work with key partners such as ACES, AFT, Internal Communications and business peers to deliver a communications plan with a heavy focus on strategic vision, priorities, and change management. Leadership Effectiveness: Participate as a valued member of the IXD Programs leadership team and provide input to key strategic decisions. Assess meetings and decision-making forums and provide recommendations for increasing effectiveness and the appropriate sequence/cadence. Operating Cadence: Establishes and drives our operating rhythms and routines that connects the dots across the broader Operations eco system.

**You will continue to sit out of your current Fulfillment Center (FC) or site location. You will not be required to relocate.**

Key job responsibilities

• Lead a team of program managers and create operating rhythms for the newly formed team
• Evaluate current state using lean techniques, Amazon tools, and data analysis
• Design process improvements with systems or design thinking methodologies
• Contribute to and facilitate kaizen and continuous improvement events
• Work directly with cross-functional teams (including AFT, ACES, LineHaul, ROC, SCOT, S&OP) to deliver network wide improvements
• Work with program managers and business leaders to communicate and impact critical business initiatives
• Engage other Amazon business units globally to discuss best practices
• Deliver executive-level verbal and written briefings weekly
• Expect to travel up to 50%, as required

Basic Qualifications

• Bachelor's degree or Advanced Degree
• Experience in significant team leadership from a managerial position in the transportation delivery industry, or a similar logistics environment

Preferred Qualifications

• 7+ years of Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, PA, Reading - 149,600.00 - 202,400.00 USD annually

Preferred Qualifications

• 7+ years of Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.