Sr. Manager, Product Management - Auto Finance

Capital One National Association; Plano (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Sr. Manager for Product Management in Auto Finance. This pivotal role requires a blend of human-centered design, business acumen, and technological insight to drive innovative customer experiences. You will lead a cross-functional team to prioritize the product roadmap, ensuring alignment with business goals while fostering a culture of collaboration and continuous learning. If you are passionate about transforming financial products and making a significant impact on customer experiences, this opportunity is for you!

Qualifications

• 5+ years of experience in product management, preferably in Agile environments.
• Strong communication and leadership skills to guide cross-functional teams.

Responsibilities

• Lead customer discovery efforts to understand needs and define product vision.
• Own and prioritize the product roadmap for business outcomes and KPIs.

Skills

Product Management

Agile Methodologies

Communication Skills

Customer Focus

Leadership

Analytical Skills

Education

Bachelor’s Degree

MBA or Master’s Degree

Bachelor’s Degree in Computer Science or Engineering

Job description

Sr. Manager, Product Management - Auto Finance

Product Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of more elegant and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? You have to ask yourself...do you feel like making an impact?

In this role, you’ll be expected to demonstrate proficiency in four key areas:

1. Human Centered

   • You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product.

   • You’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision.

2. Business Focused

   • You’ll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that your team will be successful.

   • You’ll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates.

3. Technology Driven

   • You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business.

   • You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you’re using the best tool for the job.

4. Transformational Leadership

   • You’ll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams.

   • You’ll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career.

We want you if you are:

1. Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

2. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.

3. Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.

4. Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.

5. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.

6. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Basic Qualifications:

• Bachelor’s Degree or military experience.

• At least 5 years of experience in product management.

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or Engineering.

• MBA or Master’s degree.

• 3+ years of experience in Agile product management.

• Experience translating business strategy and analysis into consumer facing products.