Senior Associate, Product Management - US Card

Capital One; Chicago (IL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Capital One seeks a Senior Associate in Product Management to help design and ship customer-centric financial experiences. You’ll collaborate with tech teams to translate strategy into usable features and iterate with data-driven insights.

You’ll break down epics into actionable user stories, own feature roadmaps, and thrive in an agile environment alongside designers, data scientists, and stakeholders to deliver impactful products for millions of customers.

Qualifications

• Intellectually curious and adaptable to ambiguity.
• Clear communication and ability to influence across teams.
• Biased toward action with ability to problem-solve and execute.

Responsibilities

• Collaborate with tech teams to translate strategy into future feature design and acceptance criteria.
• Break down epics into features and user stories, driving MVP-led testing.
• Own and prioritize feature roadmaps while managing risk and governance.

Skills

Intellectual curiosity

Communicator

Action-oriented

Customer focus

Learner

Team player

Education

Bachelor’s degree or military experience

Job description

Senior Associate, Product Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you

In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas:

• Human Centered
  • You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
  • You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test
• Business Focused
  • Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs
  • You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
• Technology Driven
  • You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology
  • You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers
  • You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
• Transformational Leadership
  • by actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams
  • You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert

We want you if you are:

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges
• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you
• Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work
• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs
• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help
• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships

Basic Qualifications:

• Bachelor’s degree or military experience
• At least 1 year of product management experience or at least 1 year of experience