Senior Manager Operations Execution

Jobgether; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading staffing platform is seeking a Manager of Operations Execution for a remote role in Idaho. The successful candidate will supervise the implementation team, ensure procedural compliance, and enhance client satisfaction through strategic oversight. Candidates should have 4-5 years of project management experience and strong problem-solving skills. The position offers a comprehensive benefits package including medical and retirement options.

Benefits

Comprehensive medical, dental, and vision benefits

Health care and dependent care spending accounts

Short- and long-term disability coverage

Life insurance

Employee Assistance Program (EAP)

Employee discount programs

Generous retirement plan matching

Employee Stock Purchase Plan (ESPP)

PTO policy

Qualifications

• 4-5 years of experience in project management, accounting, technical support, or account management.
• 5 years of experience as a project manager or team supervisor in lieu of a degree.
• Proficient in managing multiple projects simultaneously.
• Familiarity with data management systems and implementation processes.

Responsibilities

• Coordinate and lead conference calls to develop project implementation plans.
• Monitor progress of multiple project plans and ensure smooth transitions for clients.
• Provide recommendations and troubleshoot escalated issues for corporate-level staff.
• Develop and deliver training to customers regarding implementation processes.
• Provide progress reports to the Implementation Management Team.
• Assign work effectively to ensure seamless client transitions.

Skills

Problem-solving skills

Communication skills

Organizational skills

Training and developing team members

Project management

Technical support

Account management

Job description

Overview

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager Operations Execution - REMOTE. In this role, you will supervise and coordinate the resources and activities of the implementation team while creating an effective Project Plan tailored to client needs. Your leadership will be crucial in facilitating an accurate set-up in the InfoPro data management system and ensuring procedural compliance. Your strategic oversight will have a significant impact on establishing robust business connections with third-party suppliers, thus driving operational excellence and enhancing client satisfaction.

Accountabilities

• Coordinate and lead conference calls with sales and client teams to develop project implementation plans.
• Monitor progress of multiple project plans and ensure smooth transitions for clients.
• Provide recommendations and troubleshoot escalated issues for corporate-level staff.
• Develop and deliver training to customers regarding implementation processes.
• Provide progress reports to the Implementation Management Team.
• Collaborate with other Project Managers for resource coordination.
• Assign work effectively to ensure seamless client transitions.
• Establish work schedules minimizing client impact.
• Measure performance based on qualitative and quantitative metrics.
• Review daily activities to ensure implementation commitments are met.
• Detect and rectify keying data entry errors through system reports.
• Train and mentor direct reports on procedures and systems.

Requirements

• 4-5 years of experience in project management, accounting, technical support, or account management.
• 5 years of experience as a project manager or team supervisor, in lieu of a degree.
• Strong problem-solving skills and ability to handle escalations effectively.
• Excellent communication and organizational skills.
• Experience in training and developing team members.
• Proficient in managing multiple projects simultaneously.
• Familiarity with data management systems and implementation processes.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Health care and dependent care spending accounts.
• Short- and long-term disability coverage.
• Life insurance and accidental death/dismemberment insurance.
• Employee Assistance Program (EAP).
• Employee discount programs.
• Generous retirement plan matching.
• Employee Stock Purchase Plan (ESPP).
• PTO policy.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1